Customer reviews from greenworkstools.com
Greenworks - 80V 700 CFM Cordless Handheld Leaf Blower, with 2.5Ah Battery and 40 Minute Rapid Charger - Green
Average customer rating
4.4
(1,160 Reviews)
Rating breakdown 1,160 reviews
5 Stars
816
4 Stars
181
3 Stars
54
2 Stars
30
1 Star
79
89%of customers recommend this product.
(
842 out of
950)
Customer Reviews for Greenworks - 80V 700 CFM Cordless Handheld Leaf Blower, with 2.5Ah Battery and 40 Minute Rapid Charger - Green
Customer Rating
3
Snow Blower 22”
on February 24, 2023
Posted by: Cool bob
from Minnesota
Gender:Male
After a season , I don’t like the plastic skids on the bottom, they should be more adjustable they wore down after one season of use and now the bottom plate is wearing down too. Snowblower works well but should have metal adjustable skids
Pros: Convenient, Cost-Saver, Easy to Use, Environmentally Safe
Response from greenworkstools.comBy Greenworks, Customer Care , February 24, 2023
Hello Cool Bob,
Thank you for your review. We are sorry to hear that you are dissatisfied with the quality of the skid plates. These parts are wearable item and are not covered under the warranty. However, if an item is shipped damaged, we would certainly replace it under the warranty. If you feel this issue is beyond normal wear and tear, please reach out to customer care at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution!
Thank you for your review. We are sorry to hear that you are dissatisfied with the quality of the skid plates. These parts are wearable item and are not covered under the warranty. However, if an item is shipped damaged, we would certainly replace it under the warranty. If you feel this issue is beyond normal wear and tear, please reach out to customer care at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Not the best quality
on February 23, 2023
Posted by: tbing
from Sandy, UT
Gender:Female
I bought this a couple of years ago. It only works if there is a couple of inches of light snow. The battery won't charge in the garage. I have to charge the battery in the house. Every time I use it, some pieces fall off. The handle where you turn the chute fell off pretty fast. It won't screw back on. The top of the chute came off and won't stay on now.
Pros: Convenient, Quiet, Environmentally Safe
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, February 23, 2023
Hello tbing,
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
Written by a customer while visiting greenworkstools.com
Posted by: Chopper Dave
from MI.
Gender:Male
Verified Purchase:Yes
Great Leaf Blower and powerfull! Good battery life and gets the job done that I nee it to do.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Power, power, power!
on February 16, 2023
Posted by: Jason F
from Atlanta, GA
Gender:Male
This blower might be my favorite of my new 80v battery tools! Lots of power, and even more on tap when you engage the "turbo" mode. The blower balances well in the hand as well, which if it's unbalanced can make this type of tool exhausting... but to me this blower balances really well to minimize fatigue.
Whether I'm blowing leaves & debris in the yard, clearing off the driveway or the decks from pine needles, or even blowing debris off the roof, this blower keeps getting the job done! I even used it to help blow standing water away from an exterior door when we had some small flooding in my yard 2 months ago and water was seeping in through the threshold... I opened the door, and after 10minutes or so I had cleared away about 15-20sq feet of water 1-2" deep that had been pooling up. Color me impressed and thankful for such a powerful tool!
Pros: Convenient, Easy to Use, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Once it breaks good luck getting parts!
on February 5, 2023
Posted by: Alex265
from Ogden, UT
Gender:Male
I have loved my snowblower and have used it for a few years now but this year it wouldn’t turn on. Turns out it needs a new control board which is discontinued
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, February 8, 2023
Hello Alex265
Thank you for taking the time to voice your concern. We are sorry to hear about the trouble you have experienced finding the PCB for your snow blower. Part number for the PCB goes by (R0200177-00). Please contact us once more and we would be happy to assist you with ordering this replacement part.
Thank you for taking the time to voice your concern. We are sorry to hear about the trouble you have experienced finding the PCB for your snow blower. Part number for the PCB goes by (R0200177-00). Please contact us once more and we would be happy to assist you with ordering this replacement part.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great customer service
on February 2, 2023
Posted by: Jojo52
from Saint Paul, MN
Gender:Male
Bought this snowblower in early December 2022. Sometime in early January the hitch pin came out of the chute handle and I lost the pin and the upper part of the chute handle somewhere in the snow. Took me a coupe of days to track down the information I needed for customer service, but once I did, they sent out replacement parts which arrived within a week. Snowblower has worked great. We had one 15 inch snow which was about the maximum height without doing multiple passes.
Pros: Convenient, Easy to Use, Quiet, Effective
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, February 2, 2023
Hello Jojo52,
Thank you for your review. We are sorry to hear about your issue with your Snowblower. We are happy to hear you have reached out to us and that Greenworks Experience team was able to assist you with the warranty claim. We really appreciate you letting us know about your excellent customer service you received.
Thank you for your review. We are sorry to hear about your issue with your Snowblower. We are happy to hear you have reached out to us and that Greenworks Experience team was able to assist you with the warranty claim. We really appreciate you letting us know about your excellent customer service you received.
Written by a customer while visiting greenworkstools.com
Posted by: D Cam
from Northern Illinois
Gender:Male
Verified Purchase:Yes
Decent blowing power and light on my back. battery life is shorter than I expected and I have ordered a 5ah battery to hopefully extend running time. I do recommend this blower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Powerful but flimsy
on January 27, 2023
Posted by: Bud49
from Eden Prairie, MN
Gender:Male
Bought this and used it for a couple of snows in the Midwest. On the positive side, does a really good job collecting and blowing the snow. Pretty easy to assemble as well. A major problem I’m facing is that the snow deflector(attached to the snow chute), is very loose and cannot stand the pressure from the ejected snow, constantly dropping to the lowest position. End result is a lot of the snow showers back on me. There must be a way to fix this. would hate to return it for something that could’ve been fixed by a screw if designed properly.
Pros: Convenient, Environmentally Safe, Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, January 30, 2023
Hello Bud49
We are sorry to hear about your experience when using this Snow Thrower. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear about your experience when using this Snow Thrower. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com