Customer reviews from greenworkstools.com
Greenworks - 82V 16" (1.5kW) Brushless Prosumer Cordless String Trimmer, 2.5Ah Battery and Dual Port Charger Included - Green
Average customer rating
4.5
(559 Reviews)
Rating breakdown 559 reviews
5 Stars
399
4 Stars
92
3 Stars
22
2 Stars
13
1 Star
33
92%of customers recommend this product.
(
420 out of
456)
Customer Reviews for Greenworks - 82V 16" (1.5kW) Brushless Prosumer Cordless String Trimmer, 2.5Ah Battery and Dual Port Charger Included - Green
Customer Rating
1
Replacement heads unavailable
on April 8, 2026
Posted by: Tsteen118
Trimmer head wears out after one year and is always out of stock. Now just sits in my garage, waiting for 1.5 years for a head and still can't get one. Fair warning!
Response from greenworkstools.comBy Greenworks, April 10, 2026
Hello Tsteen118.
We understand your frustration and appreciate you sharing your experience. Trimmer heads are considered wear-and-tear components, as they are designed to absorb impact from regular contact with grass, weeds, and hard surfaces like fences or concrete. Over time, this use will naturally lead to degradation and the need for replacement.
To help extend the life of the trimmer head, we recommend avoiding frequent contact with hard surfaces, keeping the cutting line at the proper length, and regularly clearing debris from the head to prevent excess strain.
We also recognize the inconvenience caused by limited availability of replacement parts. Availability can fluctuate due to demand and supply conditions, but our team can assist in identifying compatible options or checking for restock updates. Please feel free to reach out for support either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.
We understand your frustration and appreciate you sharing your experience. Trimmer heads are considered wear-and-tear components, as they are designed to absorb impact from regular contact with grass, weeds, and hard surfaces like fences or concrete. Over time, this use will naturally lead to degradation and the need for replacement.
To help extend the life of the trimmer head, we recommend avoiding frequent contact with hard surfaces, keeping the cutting line at the proper length, and regularly clearing debris from the head to prevent excess strain.
We also recognize the inconvenience caused by limited availability of replacement parts. Availability can fluctuate due to demand and supply conditions, but our team can assist in identifying compatible options or checking for restock updates. Please feel free to reach out for support either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Posted by: StephenB
from North Carolina
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Greenworks Brushless String Trimmer is easily the best performing strimmer I have owned. I have had a number of gas trimmers that worked well but always seemed to end up with engine issues after a few years. I have had one or two battery powered trimmers, that performed ok, but were not up to the job on my larger lot. This trimmer handles the roughest growth with ease, The batter is lighter than a gas engine so it is not difficult to carry. I am very pleased with this purchase and hope to use it for years to come
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Very powerful
on April 7, 2026
Posted by: Celtus
from Fredericksburg, Va
Gender:Male
[This review was collected as part of a promotion.] Very powerful. I did have an issue with the line feed. Wear pants as the string throws rocks/ debris at your ankles. The debris gard could be larger.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
A beast!
on April 5, 2026
Posted by: Bexaz333
from Cave Creek Arizona
Gender:Female
[This review was collected as part of a promotion.] We love this thing! It’s light but powerful. Battery is long lasting and it cuts through the toughest desert weeds here in Arizona. It has helped to keep our 5 acres looking so good!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Lots of power
on April 5, 2026
Posted by: Badgers ck bht
from WI
Gender:Male
[This review was collected as part of a promotion.] Haven't used the trimmer yet but the blower has a ton of power
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Good choice
on April 5, 2026
Posted by: timc0162
Gender:Male
[This review was collected as part of a promotion.] I bought this tool to replace a 18 bolt Ryobi that stopped working normally. I put this tool to work yesterday I'm really happy with its performance. My yard isn't really big so one battery charge was enough tho I may get another 40 volt battery just in case.
I'm really happy with the ease of assembly and the power and the way it cuts id recommend this tool for sure.
I'm really happy with the ease of assembly and the power and the way it cuts id recommend this tool for sure.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Battery Powered
on April 4, 2026
Posted by: Hopefully Badass trimmer
from Rural New Mexico
Gender:Male
[This review was collected as part of a promotion.] Just put together! Won't use until the grass/weeds grow
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Dan Jeff
from Midlothian, VA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Mower, trimmer, and blower all work great! Love the functionality and makes general yard care a breeze. Only recommendation for other customers reading this is to get a second battery as a backup just in case. Love the product though!
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com