Customer reviews from greenworkstools.com
Greenworks - 82V 16" (1.5kW Brushless) Prosumer Cordless String Trimmer, 2.5Ah Battery and Dual Port Charger - Green
Average customer rating
4.5
(534 Reviews)
Rating breakdown 534 reviews
5 Stars
386
4 Stars
85
3 Stars
22
2 Stars
12
1 Star
29
93%of customers recommend this product.
(
413 out of
444)
Customer Reviews for Greenworks - 82V 16" (1.5kW Brushless) Prosumer Cordless String Trimmer, 2.5Ah Battery and Dual Port Charger - Green
Customer Rating
4
Very powerful
on April 7, 2026
Posted by: Celtus
from Fredericksburg, Va
Gender:Male
[This review was collected as part of a promotion.] Very powerful. I did have an issue with the line feed. Wear pants as the string throws rocks/ debris at your ankles. The debris gard could be larger.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: StephenB
from North Carolina
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Greenworks Brushless String Trimmer is easily the best performing strimmer I have owned. I have had a number of gas trimmers that worked well but always seemed to end up with engine issues after a few years. I have had one or two battery powered trimmers, that performed ok, but were not up to the job on my larger lot. This trimmer handles the roughest growth with ease, The batter is lighter than a gas engine so it is not difficult to carry. I am very pleased with this purchase and hope to use it for years to come
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Replacement heads unavailable
on April 8, 2026
Posted by: Tsteen118
Trimmer head wears out after one year and is always out of stock. Now just sits in my garage, waiting for 1.5 years for a head and still can't get one. Fair warning!
Response from greenworkstools.comBy Greenworks, April 10, 2026
Hello Tsteen118.
We understand your frustration and appreciate you sharing your experience. Trimmer heads are considered wear-and-tear components, as they are designed to absorb impact from regular contact with grass, weeds, and hard surfaces like fences or concrete. Over time, this use will naturally lead to degradation and the need for replacement.
To help extend the life of the trimmer head, we recommend avoiding frequent contact with hard surfaces, keeping the cutting line at the proper length, and regularly clearing debris from the head to prevent excess strain.
We also recognize the inconvenience caused by limited availability of replacement parts. Availability can fluctuate due to demand and supply conditions, but our team can assist in identifying compatible options or checking for restock updates. Please feel free to reach out for support either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.
We understand your frustration and appreciate you sharing your experience. Trimmer heads are considered wear-and-tear components, as they are designed to absorb impact from regular contact with grass, weeds, and hard surfaces like fences or concrete. Over time, this use will naturally lead to degradation and the need for replacement.
To help extend the life of the trimmer head, we recommend avoiding frequent contact with hard surfaces, keeping the cutting line at the proper length, and regularly clearing debris from the head to prevent excess strain.
We also recognize the inconvenience caused by limited availability of replacement parts. Availability can fluctuate due to demand and supply conditions, but our team can assist in identifying compatible options or checking for restock updates. Please feel free to reach out for support either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best equipment ever
on April 11, 2026
Posted by: Downunder
from North Carolina
Gender:Male
[This review was collected as part of a promotion.] I just bought this unit we lack so powerful so reliable lightweight better than gas. I just love it. Highly recommend this.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Apex Lawn Care
from Azle, TX
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This string trimmer has tons of power to blast through the toughest pasture grass and even small saplings. Works great with .095 or .105 string, haven't needed to use anything bigger yet. The weight is really well balanced with the battery up top and the motor down by the trimmer head. It's a little heavier than other brand trimmers that I have, but the balance of this trimmer doesn't put all the strain on one arm like the traditional top mounted engine or top mounted battery/motor style trimmers. The battery life is significantly better than my other trimmers that run 40 volt - 58 volt systems.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Deceivingly Powerful
on April 17, 2026
Posted by: Jermia
from Loma Linda, CA
[This review was collected as part of a promotion.] I was quite surprised how smooth this trimmer operated. I'm quite satisfied after a quick assembly. It performed very well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com