Customer reviews from greenworkstools.com
Greenworks - 82V 16" (1.5kW) Brushless Prosumer Cordless String Trimmer, 2.5Ah Battery and Dual Port Charger Included - Green
Average customer rating
4.5
(559 Reviews)
Rating breakdown 559 reviews
5 Stars
399
4 Stars
92
3 Stars
22
2 Stars
13
1 Star
33
92%of customers recommend this product.
(
420 out of
456)
Customer Reviews for Greenworks - 82V 16" (1.5kW) Brushless Prosumer Cordless String Trimmer, 2.5Ah Battery and Dual Port Charger Included - Green
Posted by: Kenny K
from Dallas Tx
Verified Purchase:Yes
Powerful with long lasting battery. Equal to my gas powered trimmer. Very happy with performance.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Tyler A
from Orangevale, CA
Gender:Male
Verified Purchase:Yes
Such a great product and addition to my Greenworks 80v mower and blower. I love that the speed of the motor is adjustable during use and not just an “on/off”.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Still hasn't run out of juice!
on September 4, 2022
Posted by: Jay Y
from Atlanta. GA
Gender:Male
I'm a guy who likes to tinker on small engines as a hobby. And I drive a diesel. So I would be the last guy to go electric. But a buddy let me try his 80v string trimmer and wow -- now I'll never go back!
I'm thrilled with the ease of use. Zero prep time, just start cutting. It cuts the total job time in half. And the battery life is amazing. I can do 3 full trims and still don't need to charge it. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Banister
from NC
Verified Purchase:Yes
Outstanding trimmer by Greenworks with the shoulder strap it helps greatly in balancing the trimer slight bump tap and line comes to length plenty of battery power for our 1/3 of acre.
Written by a customer while visiting greenworkstools.com
Posted by: Derek88
from Spokane, wa
Gender:Male
Verified Purchase:Yes
I bought this specifically to be able to attach other cutter heads, and had no problem doing so. It works great, and the attachments work easily. Only issue is the battery. If you are planning on using any other battery, don't. They apparently all make small changes so they won't fit each other. Very frustrating. Same size, just put the groves in a slightly different spot so they are not interchangeable. Only their 80V will apparently fit.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Problems with frozen head.
on August 25, 2022
Posted by: Meevans5322
Gender:Male
Most features were great, but very heavy, and now the motor is frozen. It just buzzes
I have only had this for my 2nd season and disappointed
I have only had this for my 2nd season and disappointed
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, August 29, 2022
Hello Meevans5322,
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
can't get replacement parts
on August 17, 2022
Posted by: Kathrin
from California
Gender:Female
The part for the spool cover, the bump knob, is in the manual but not listed in Greenworks' parts directory. Waited for over one hour on the phone to get in touch with a representative and finally gave up when nobody picked up. It is a phanatstic tool , when it works, but too expensive when you have to replace the whole tool when just the bump knob is worn out!
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks , Customer Care, August 17, 2022
Hello Kathrin,
Sorry to hear of the challenge you are experiencing finding the part for this string trimmer. This product features our Load n' Go trimmer head. Any products featuring this head do not have replacement pre-wound spool/bump knob as they are designed for quick reloads in seconds! The trimmer head goes by part number R0202143-00.
The trimmer head can be purchased here: https://greenworks.ordertree.com/catalogsearch/result/?q=R0202143-00.
Alternatively, you may contact us for replacement parts at Greenworks Pro toll-free helpline at 1-855-345-3934.
Sorry to hear of the challenge you are experiencing finding the part for this string trimmer. This product features our Load n' Go trimmer head. Any products featuring this head do not have replacement pre-wound spool/bump knob as they are designed for quick reloads in seconds! The trimmer head goes by part number R0202143-00.
The trimmer head can be purchased here: https://greenworks.ordertree.com/catalogsearch/result/?q=R0202143-00.
Alternatively, you may contact us for replacement parts at Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Posted by: MarkMark
Verified Purchase:Yes
Perfect. No pollution from a 2 stroke and able to do everything the 2 stroke did. :)
Written by a customer while visiting greenworkstools.com