Customer Reviews for Greenworks - 82V 16" (1.5kW) Brushless Prosumer Cordless String Trimmer, 2.5Ah Battery and Dual Port Charger Included - Green
Customer Rating
3
Received but missing parts….
on June 4, 2024
Posted by: ME66
from Ohio
Gender:Male
[This review was collected as part of a promotion.] When the item arrived it was missing the handle and a few bolts. Used the handle from my old one along with some bolts and bought 1 bolt at the hardware store. Seems to work great now after a bit of repair. It was a remanufactured one so I didn’t mind improvising…..
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, June 5, 2024
Hello ME66. Thank you for leaving a review. We understand how frustrating it can be to not have all the parts to get your machine running. We are happy to hear you were able to use parts from your previous machine however, we would like to send you the missing parts for your String Trimmer. Please reach out to our Customer Experience Team at 1-888-909-6757 (1-888-90WORKS) or start a Live Chat on www.greenowrkstools.com.
[This review was collected as part of a promotion.] I bought this to replace another battery-powered brand that was no longer supported. I've used it quite a bit, and it has never failed me. The battery and charger are still working and I believe Greenworks will keep them in their inventory as they are real workhorse. The unit keeps a charge, and I can easily trim my 1/3 acre lot on one charge. I also have a Greenworks hedge trimmer and leaf blower. All batteries are interchangeable. I planned it that way.
[This review was collected as part of a promotion.] I just got his as part of a combo pack with mower and trimmer. It seems to have a ton of power although it is bigger and heavier than my 40v blower.
This string trimmer was the first Greenworks tool I purchased over a couple of years ago. I was so pleased with its service that I have since purchased a chainsaw, leaf blower, hedge trimmer and tiller. All tools work seamlessly with the same batteries. So wonderful to have things that are always ready to go. No problems with stale gas or gummed up carburetors. Whole lot lighter than gas counterparts as well.