Customer reviews from greenworkstools.com
Greenworks - 82V 16" (1.5kW Brushless) Prosumer Cordless String Trimmer, 2.5Ah Battery and Dual Port Charger - Green
Average customer rating
4.5
(534 Reviews)
Rating breakdown 534 reviews
5 Stars
386
4 Stars
85
3 Stars
22
2 Stars
12
1 Star
29
93%of customers recommend this product.
(
413 out of
444)
Customer Reviews for Greenworks - 82V 16" (1.5kW Brushless) Prosumer Cordless String Trimmer, 2.5Ah Battery and Dual Port Charger - Green
Customer Rating
1
Trimmer 80 volts
on May 28, 2025
Posted by: Anonymous
from Conyers Ga 30013
Gender:Female
[This review was collected as part of a promotion.] I have a picture of it smoking really, Really bad. Great Machine if it didn’t catch on fire yet, I do have the video of that catch it on fire so if you need information on that
Pros: Easy to Use
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 29, 2025
Hello Shirleydingram.
We are sorry to hear this happened, quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. It sounds like you will need to contact us directly and some further information will be required to help determine what may be causing the issue, since your review is not detailed enough for us to provide any troubleshooting suggestions. We urge you to contact us through Live Chat on Greenworks Tools website or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
We are sorry to hear this happened, quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. It sounds like you will need to contact us directly and some further information will be required to help determine what may be causing the issue, since your review is not detailed enough for us to provide any troubleshooting suggestions. We urge you to contact us through Live Chat on Greenworks Tools website or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
The Best buy
on May 30, 2025
Posted by: Jint40
from Florence, SC
Gender:Male
[This review was collected as part of a promotion.] I had this combo set for 3 months and It performs excellent and makes grass cutting and debris removal easy.and enjoyable.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Powerful, but slight learning curve
on June 3, 2025
Posted by: Anonymous
from Statesville, NC
Gender:Male
[This review was collected as part of a promotion.] I first used this trimmer to edge my lawn along the driveway and walkways. As I started, I quickly learned that I needed to control it better as I was wobbling back and forth. It did a great job - except where I gouged the turf. Does edge better on the slower speed in my opinion.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works Great NO More Gas or Cords!
on June 8, 2025
Posted by: Livinginithaca
from Ithaca,NY
Gender:Male
[This review was collected as part of a promotion.] Incredible entrepreneurs in all of these agencies was worried originally about using a battery-powered string trimmer that it wouldn't have enough power. This works great! Have had no issues with power. Very easy to use. Would recommend for registration a UPC code or a QR code to make it easier for the registration to find the serial number and model numbers however.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent product
on June 8, 2025
Posted by: vttnguyen
from Houston, TX
Gender:Male
[This review was collected as part of a promotion.] I bought this to replace my broken Jonsered CI16 (battery), and this one is so much more powerfull and easy to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Does a good job!
on June 9, 2025
Posted by: Mdc713
from Concord California
Gender:Female
[This review was collected as part of a promotion.] This is my second string trimmer from greenworks. The first one lasted 6 years with pretty heavy duty use so I thought that was pretty good. This one comes with steel line which is impressive and it's not too heavy. Battery lasts long enough finish edging both the front and the back lawns.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
I use this for my landscaping business.
on June 9, 2025
Posted by: Kat works
from Humboldt county , California
Gender:Female
[This review was collected as part of a promotion.] I bought this string trimmer three years ago. I bought my first one in 2014, I worked it hard. It quit on me and I bought this one. I also have a 80volt blower, 21 inch mower and your 18 inch chainsaw. My customers love that I use battery powered tools. I love that I don’t have to carry around gasoline. I love that your tools are so much quieter and have less vibration. I highly recommend them every chance I get. I am just a single older woman with a small business, but I love your tools. Thank you so much.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best String Trimmer!
on June 11, 2025
Posted by: Nirot
from San Luis Obispo Ca
Gender:Male
[This review was collected as part of a promotion.] Bought this trimmer to replace my old gas trimmer, I am amazed at how powerful it is and how long the batteries last, Will buy another !
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com