Customer reviews from greenworkstools.com
Greenworks - 82V 16" (1.5kW Brushless) Prosumer Cordless String Trimmer, 2.5Ah Battery and Dual Port Charger - Green
Average customer rating
4.5
(534 Reviews)
Rating breakdown 534 reviews
5 Stars
386
4 Stars
85
3 Stars
22
2 Stars
12
1 Star
29
93%of customers recommend this product.
(
413 out of
444)
Customer Reviews for Greenworks - 82V 16" (1.5kW Brushless) Prosumer Cordless String Trimmer, 2.5Ah Battery and Dual Port Charger - Green
Customer Rating
2
Decent trimmer, poor battery life
on April 3, 2025
Posted by: Olem
from Olema, CA
Gender:Male
[This review was collected as part of a promotion.] Trimmer is very slow to ramp up (takes 3-4 seconds to get to usable speed), but once there it's nice and powerful and trims well.
Main complaint is battery. I have a pair of the 2.5AH batteries, advertised as giving up to 50 minutes use each. I'm lucky if I can get 10 minutes of continuous trimming before they are out of energy and need a 45 minute recharge. I don't know where the 50-minutes comes from; maybe walking around doing little touch-up trims?
It is certainly not 50 minutes of continuous use cutting grass! Mind you, these aren't heavily used batteries near the end of their life; I've got maybe a half dozen charges on each.
Main complaint is battery. I have a pair of the 2.5AH batteries, advertised as giving up to 50 minutes use each. I'm lucky if I can get 10 minutes of continuous trimming before they are out of energy and need a 45 minute recharge. I don't know where the 50-minutes comes from; maybe walking around doing little touch-up trims?
It is certainly not 50 minutes of continuous use cutting grass! Mind you, these aren't heavily used batteries near the end of their life; I've got maybe a half dozen charges on each.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 4, 2025
Hello Olem.
Thank you for sharing your experience. High-power string trimmers can consume battery life quickly, especially when used for extended periods or when dealing with thick vegetation, but runtime can vary depending on the battery capacity and the trimmer's setting. The trimmers variable speed controls, allow you to adjust the power for different cutting conditions and potentially extend battery life. We hope these tips provide a better user experience. If you would like us to investigate the runtime you are getting, please start a Live chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline at 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Thank you for sharing your experience. High-power string trimmers can consume battery life quickly, especially when used for extended periods or when dealing with thick vegetation, but runtime can vary depending on the battery capacity and the trimmer's setting. The trimmers variable speed controls, allow you to adjust the power for different cutting conditions and potentially extend battery life. We hope these tips provide a better user experience. If you would like us to investigate the runtime you are getting, please start a Live chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline at 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Amazing tool!
on April 6, 2025
Posted by: jrm7588
from Davis, CA
Gender:Male
[This review was collected as part of a promotion.] I just purchased this device five days ago and have used it nearly every day! The variable speed trigger enables the device to use less power (it seems) and can use continuously for nearly 30 minutes. The dual strings really knock things down very well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works great!!!
on April 8, 2025
Posted by: Jeni 72
from Redding, California
Gender:Female
[This review was collected as part of a promotion.] I just bought this today and it ripped thru half my north 40 before the battery wore out! Soooo much better than the RYOBI!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Trimmer is great/Registration SUCKS
on April 8, 2025
Posted by: Oldnweiser
from Florida
Gender:Male
[This review was collected as part of a promotion.] You’d think in 2025 for the top of the line tool you could find a QR code to shoot to register. But NOOoooopp!’ You have to get your magnifying glass out to read then type in the thousand digit* serial number and model. *exaggeration
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 9, 2025
Hello Oldnweiser.
We are sorry to hear of the issue you experienced while trying to register your string trimmer and leaf blower. We appreciate hearing from consumers like you and will share your review with relevant team members as we work to improve our online registration system. We are happy to report your tools were successfully uploaded into our system. Please hold on to a copy of your receipt for the duration of the tools warranty, receipts or order information needs to be provided for any warranty claims. If you have further questions or concerns, connect with us by Live chat on (www.greenworkstools.com) or call 1-888-909-6757 (1-888-90WORKS), so our experts can discuss your experience.
We are sorry to hear of the issue you experienced while trying to register your string trimmer and leaf blower. We appreciate hearing from consumers like you and will share your review with relevant team members as we work to improve our online registration system. We are happy to report your tools were successfully uploaded into our system. Please hold on to a copy of your receipt for the duration of the tools warranty, receipts or order information needs to be provided for any warranty claims. If you have further questions or concerns, connect with us by Live chat on (www.greenworkstools.com) or call 1-888-909-6757 (1-888-90WORKS), so our experts can discuss your experience.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Awesome machine
on April 11, 2025
Posted by: The yard Man
from Utah
Gender:Male
[This review was collected as part of a promotion.] This tool has extreme power and does an excellent job.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Lite weight
on April 13, 2025
Posted by: K Lite25
from Nashville, TN
Gender:Male
[This review was collected as part of a promotion.] I bought this today and it knocked down all the high weeds around my house.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Powerful and quiet
on April 15, 2025
Posted by: RichEP
from Eagle Point, OR
Gender:Male
[This review was collected as part of a promotion.] Just purchased Greenworks 80V string trimmer. It is powerful, sturdy, and quiet. Works smoothly. Glad I purchased it to replace my old 4 cycle trimmer that was so hard to start and noisy.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great product
on April 16, 2025
Posted by: DP Chin
from Louisville KY
Gender:Male
[This review was collected as part of a promotion.] Easy to operate and no gasoline needed. Plenty of battery and cutting power
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com