Customer reviews from greenworkstools.com
Greenworks - 82V 16" (1.5kW) Brushless Prosumer Cordless String Trimmer, 2.5Ah Battery and Dual Port Charger Included - Green
Average customer rating
4.5
(542 Reviews)
Rating breakdown 542 reviews
5 Stars
390
4 Stars
89
3 Stars
21
2 Stars
12
1 Star
30
92%of customers recommend this product.
(
415 out of
449)
Customer Reviews for Greenworks - 82V 16" (1.5kW) Brushless Prosumer Cordless String Trimmer, 2.5Ah Battery and Dual Port Charger Included - Green
Customer Rating
5
WORKS GREAT! A NICE ADDITION
on March 28, 2025
Posted by: PUTT
from AVE MARIA, FL
Gender:Male
[This review was collected as part of a promotion.] I GOT THIS MONTHS AGO AND WAITED TO SEE HOW IT WAS BEFORE POSTING A REVIEW. I AM PLEASED WITH IT. IT IS POWERFUL AND WORKS GREAT. A NICE ADDITION TO MY TOOLS.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
One battery for multiple tools.
on March 28, 2025
Posted by: king88
from IL
Gender:Male
[This review was collected as part of a promotion.] I used these tools all last summer and they worked great.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great value and features
on March 28, 2025
Posted by: VBWI
from Wisconsin
Gender:Male
[This review was collected as part of a promotion.] I received today and tried it out. I'm impressed with the speed control and how easy it is to insert new line. Also the larger line size is a plus, compared to my old unit which went through a lot of line.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
They’ll figure the line feeder some day
on March 30, 2025
Posted by: Mckooy
A decent trimmer for sure. But a couple of seasons on now and the line won’t feed. Hours spent popping off the pieces and aligning arrows… but all to no avail now. .
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, March 31, 2025
Hello Mckooy.
Thank you for the feedback. We are sorry to hear of your experience with the trimmer line. When you string trimmer line is not feeding, common causes include a clogged or worn-out trimmer head, the wrong type of line, or a broken or damaged housing. You can try cleaning the head, ensuring the correct line is used, and checking for damage to the housing. We would like to get in touch to ensure that your tool is operating up to our performance standards, please start a Live chat on (www.greenworkstools.com) or call Greenworks Pro toll-free helpline at 1-855-345-3934 so, our experts can discuss your experience.
Thank you for the feedback. We are sorry to hear of your experience with the trimmer line. When you string trimmer line is not feeding, common causes include a clogged or worn-out trimmer head, the wrong type of line, or a broken or damaged housing. You can try cleaning the head, ensuring the correct line is used, and checking for damage to the housing. We would like to get in touch to ensure that your tool is operating up to our performance standards, please start a Live chat on (www.greenworkstools.com) or call Greenworks Pro toll-free helpline at 1-855-345-3934 so, our experts can discuss your experience.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Quality products
on March 31, 2025
Posted by: Gman13
from Memphis TN
Gender:Male
[This review was collected as part of a promotion.] Only used it once so far , but it was easy to assemble and I really like the neck support and quality and quite motor and cutting power.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
On its 8th season
on April 1, 2025
Posted by: TLB 9
Gender:Male
[This review was collected as part of a promotion.] Bought this to replace my 7 year old 60v unit that I accidentally damaged. Great products. My 60v mower is into its 8th season going strong. No gas, no oil, no plugs, no pull start, just quiet efficiency. Batteries as strong as ever. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excited to try it
on April 2, 2025
Posted by: Mpot
from Madison, MS
Gender:Male
[This review was collected as part of a promotion.] I purchased a green Works mower just over two years ago. I’m so pleased with it. I just purchased a green works string trimmer to replace my current gas powered one. I’m very excited to try it. Been very pleased with the quality so far of Green works products.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Decent trimmer, poor battery life
on April 3, 2025
Posted by: Olem
from Olema, CA
Gender:Male
[This review was collected as part of a promotion.] Trimmer is very slow to ramp up (takes 3-4 seconds to get to usable speed), but once there it's nice and powerful and trims well.
Main complaint is battery. I have a pair of the 2.5AH batteries, advertised as giving up to 50 minutes use each. I'm lucky if I can get 10 minutes of continuous trimming before they are out of energy and need a 45 minute recharge. I don't know where the 50-minutes comes from; maybe walking around doing little touch-up trims?
It is certainly not 50 minutes of continuous use cutting grass! Mind you, these aren't heavily used batteries near the end of their life; I've got maybe a half dozen charges on each.
Main complaint is battery. I have a pair of the 2.5AH batteries, advertised as giving up to 50 minutes use each. I'm lucky if I can get 10 minutes of continuous trimming before they are out of energy and need a 45 minute recharge. I don't know where the 50-minutes comes from; maybe walking around doing little touch-up trims?
It is certainly not 50 minutes of continuous use cutting grass! Mind you, these aren't heavily used batteries near the end of their life; I've got maybe a half dozen charges on each.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 4, 2025
Hello Olem.
Thank you for sharing your experience. High-power string trimmers can consume battery life quickly, especially when used for extended periods or when dealing with thick vegetation, but runtime can vary depending on the battery capacity and the trimmer's setting. The trimmers variable speed controls, allow you to adjust the power for different cutting conditions and potentially extend battery life. We hope these tips provide a better user experience. If you would like us to investigate the runtime you are getting, please start a Live chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline at 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Thank you for sharing your experience. High-power string trimmers can consume battery life quickly, especially when used for extended periods or when dealing with thick vegetation, but runtime can vary depending on the battery capacity and the trimmer's setting. The trimmers variable speed controls, allow you to adjust the power for different cutting conditions and potentially extend battery life. We hope these tips provide a better user experience. If you would like us to investigate the runtime you are getting, please start a Live chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline at 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Written by a customer while visiting greenworkstools.com