Customer reviews from greenworkstools.com
Greenworks - 82V 16" (1.5kW) Brushless Prosumer Cordless String Trimmer, 2.5Ah Battery and Dual Port Charger Included - Green
Average customer rating
4.4
(206 Reviews)
Rating breakdown 206 reviews
5 Stars
144
4 Stars
35
3 Stars
11
2 Stars
7
1 Star
9
92%of customers recommend this product.
(
151 out of
165)
Customer Reviews for Greenworks - 82V 16" (1.5kW) Brushless Prosumer Cordless String Trimmer, 2.5Ah Battery and Dual Port Charger Included - Green
Customer Rating
3
Problems with frozen head.
on August 25, 2022
Posted by: Meevans5322
Gender:Male
Most features were great, but very heavy, and now the motor is frozen. It just buzzes
I have only had this for my 2nd season and disappointed
I have only had this for my 2nd season and disappointed
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, August 29, 2022
Hello Meevans5322,
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
Written by a customer while visiting greenworkstools.com
Posted by: MarkMark
Verified Purchase:Yes
Perfect. No pollution from a 2 stroke and able to do everything the 2 stroke did. :)
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Cordless String Trimmer
on August 8, 2022
Posted by: Bobbay
Gender:Male
My 80V 16" Cordless String Trimmer delivers on it's promise of durability, ease of use, available power, and quiet operation. It's actually fun to operate and delivers satisfying results. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Bad Ergonomics; Very Heavy; Not for Small Users
on July 16, 2022
Posted by: RAWReviewer
from TN
Gender:Female
I am female, 5'4" of proper weight, very handy, and strong.
I've been using this for a few months.
PROS: Powerful, Good Battery Life. Same battery for the Greenworks lawnmower that I own (and like).
CONS: 1. Very heavy, not balanced well, awkward to use. The 80-V battery is installed at one end and it is much heavier than the trimmer head at the other end. I have adjusted the shoulder strap and handle multiple times and find this extremely heavy and awkward. Also, the trigger is too high up on the shaft for me to comfortably keep it engaged. I either end up with a strained shoulder or back or both. 2. Installing new cutting line is straightforward, but it is very hard to turn the spool cap if you have small hands.
OVERALL: This may be a good trimmer for someone who is larger. It isn't good for someone who is 5'4". I used a Black & Decker 18-V string trimmer for years. It was ergonomically fine for both myself and my friends who were taller. I do realize that an 18-V battery is much lighter than an 80-V, but the B&D string trimmer was much better balanced and more comfortable. No, it was not as powerful, but it was able to do the job.
RECOMMEND? Only to tall people.
I've been using this for a few months.
PROS: Powerful, Good Battery Life. Same battery for the Greenworks lawnmower that I own (and like).
CONS: 1. Very heavy, not balanced well, awkward to use. The 80-V battery is installed at one end and it is much heavier than the trimmer head at the other end. I have adjusted the shoulder strap and handle multiple times and find this extremely heavy and awkward. Also, the trigger is too high up on the shaft for me to comfortably keep it engaged. I either end up with a strained shoulder or back or both. 2. Installing new cutting line is straightforward, but it is very hard to turn the spool cap if you have small hands.
OVERALL: This may be a good trimmer for someone who is larger. It isn't good for someone who is 5'4". I used a Black & Decker 18-V string trimmer for years. It was ergonomically fine for both myself and my friends who were taller. I do realize that an 18-V battery is much lighter than an 80-V, but the B&D string trimmer was much better balanced and more comfortable. No, it was not as powerful, but it was able to do the job.
RECOMMEND? Only to tall people.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, July 20, 2022
Thank you for taking the time to share your experience with us! We greatly appreciate your feedback and are glad you had some pros/cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products our customers want/need. If ever you have specific questions or concerns about one of our products, please feel free to contact Greenworks Pro toll-free helpline at 1-855-345-3934. We look forward to your follow post, please keep us updated.
Written by a customer while visiting greenworkstools.com
Posted by: CPaul
from Roswell NM
Gender:Male
Verified Purchase:Yes
Love this mower! We have two Greenworks mowers now and will likely never buy anything else. Reliable, powerful, consistent. My wife actually loves to mow with this.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Powerful and Reliable but........
on June 13, 2022
Posted by: Gary3423
from Michigan
Gender:Male
I bought this exact combo a couple of years ago and am pleased with the performance. What confounds and annoys me about this unit is the cumbersome process to re-load line onto the trimmer head. Why doesn't Greenworks offer a Quick Wind Head for this unit like the do for the 60V unit. If they do make such an upgrade, it is well hidden on their website. Because of this issue, I'll be abandoning my Greenworks 80V string trimmer for a competitors model which offers both a manual and a powerload feature that does not require disassembly of the trimmer head. I also have a Greenworks 80V blower and an 80V pole saw which I'm happy with so at least I'll still have a use for the battery.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great trimmer, jury's still out for other attachme
on June 7, 2022
Posted by: MKJG
Verified Purchase:Yes
So far so good for the string trimmer. It started smoking a bit when using an edger attachment. I'm still hopeful it can work better with lower soil moisture.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Good string trimmer, awful power head
on May 21, 2022
Posted by: GWTUser
from Virginia
I have a full set of Greenworks outdoor power tools, so I like the brand. This string trimmer operates fine as a string trimmer. But I have it two stars because I bought it specifically as an attachment capable power head. At that it is a abject failure. It "worked" with a pole saw attachment, but the power is so low that the pole saw is basically non-functional. The slightest resistance and it stops. If you want a power head, buy something different. If you want a string trimmer, I'm sure the non-attachment capable one from Greenworks works fine. Don't buy this.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 24, 2022
Hello GWTUser
Thank you for your review. We appreciate your feedback as we are always looking at ways to improve our products and reviews like yours allow us to address our customers’ needs and concerns. We would be interested in gathering more details regarding this experience so that we can appropriately address your concern. please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for your review. We appreciate your feedback as we are always looking at ways to improve our products and reviews like yours allow us to address our customers’ needs and concerns. We would be interested in gathering more details regarding this experience so that we can appropriately address your concern. please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com