Customer reviews from greenworkstools.com
Greenworks - 82V 16" (1.5kW) Brushless Prosumer Cordless String Trimmer, 2.5Ah Battery and Dual Port Charger Included - Green
Average customer rating
4.4
(206 Reviews)
Rating breakdown 206 reviews
5 Stars
144
4 Stars
35
3 Stars
11
2 Stars
7
1 Star
9
92%of customers recommend this product.
(
151 out of
165)
Customer Reviews for Greenworks - 82V 16" (1.5kW) Brushless Prosumer Cordless String Trimmer, 2.5Ah Battery and Dual Port Charger Included - Green
Posted by: MLBritten
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this brushless string trimmer! It works great and gets the job done. If you have thicker brush then grass, it might not be powerful enough. But for grass it is perfect!
Pros: Convenient, Easy to Use, Durable, Environmentally Safe
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Just Dave - SW VA.
from New Cumberland, PA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I received this 80V combo as a gift and I love it.
Pros: Cost-Saver, Easy to Use, Quiet, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Terrible trimmer, great mower and blower
on April 23, 2026
Posted by: Greyshark
from Babylon, New York
Gender:Male
[This review was collected as part of a promotion.] I bought the mower, leaf blower and string trimmer last year. The mower is great, very powerful and easy to use. Run time is excellent and battery recharging is very quick. The blower is also very powerful and easy to use. I even used it during the winter to remove light snow. The string trimmer however is a horror show. It is heavy and difficult to use. Plenty of power but the string is constantly jamming, breaking and fails to feed properly.. I cannot go more than two or three minutes before I have to remove the head and rewind the string. I have owned several other brands of trimmers and none of them was as difficult to restring as this machine. I cannot recomend the trimmer bot the mower and blower are excellent.
Pros: Durable, Powerful
Response from greenworkstools.comBy Greenworks, April 24, 2026
Hello Greyshark.
Thank you for taking the time to share such detailed feedback. We are glad to hear you have had a great experience with your mower and blower, especially in terms of power, runtime, and versatility. We are sorry to hear that your experience with the 80V 16" string trimmer (ST80L00) has not met the same expectations, particularly around line feeding and ease of use.
Based on what you have described, frequent jamming and line breakage are often related to how the trimmer line is installed or the type of line being used. We recommend ensuring the line is wound evenly and tightly in the correct direction indicated on the spool, overlapping or loose winding can prevent proper feed. Using the correct diameter line specified for the unit is also important, as thicker or lower-quality line can increase resistance and lead to jamming. Additionally, avoid overfilling the spool, as this can restrict movement and cause the line to bind. If the line is brittle or breaking frequently, soaking it in water for 12- 24 hours before use can improve flexibility and reduce snapping during operation. It may also help to tap the bump head firmly on a hard surface while running at full speed to advance the line properly, and periodically check the spool housing for debris that could interfere with smooth feeding. Here is a video showing how to replace the trimmer line (https://youtu.be/pq8-50ztebo). If the unit still feels heavier than expected, adjusting your grip or adding a shoulder strap like our exoFLEX Shoulder Strap for String Trimmer / Leaf Blower (SKU 80023302) can improve handling and reduce fatigue during use. We appreciate your honest feedback regarding the trimmer experience, and we will be sure to share this with our product team. If you would like additional support our team is always here to assist and ensure you get the best possible performance from your tool. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
Thank you for taking the time to share such detailed feedback. We are glad to hear you have had a great experience with your mower and blower, especially in terms of power, runtime, and versatility. We are sorry to hear that your experience with the 80V 16" string trimmer (ST80L00) has not met the same expectations, particularly around line feeding and ease of use.
Based on what you have described, frequent jamming and line breakage are often related to how the trimmer line is installed or the type of line being used. We recommend ensuring the line is wound evenly and tightly in the correct direction indicated on the spool, overlapping or loose winding can prevent proper feed. Using the correct diameter line specified for the unit is also important, as thicker or lower-quality line can increase resistance and lead to jamming. Additionally, avoid overfilling the spool, as this can restrict movement and cause the line to bind. If the line is brittle or breaking frequently, soaking it in water for 12- 24 hours before use can improve flexibility and reduce snapping during operation. It may also help to tap the bump head firmly on a hard surface while running at full speed to advance the line properly, and periodically check the spool housing for debris that could interfere with smooth feeding. Here is a video showing how to replace the trimmer line (https://youtu.be/pq8-50ztebo). If the unit still feels heavier than expected, adjusting your grip or adding a shoulder strap like our exoFLEX Shoulder Strap for String Trimmer / Leaf Blower (SKU 80023302) can improve handling and reduce fatigue during use. We appreciate your honest feedback regarding the trimmer experience, and we will be sure to share this with our product team. If you would like additional support our team is always here to assist and ensure you get the best possible performance from your tool. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from youngsville nc
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Every component of this combo is powerful and easy to use. The battery life in the 80V is excellent and recharges quickly. Impressive performance at a good price. 5 stars!
Pros: Easy to Use, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Missouri, US
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got the mower, string trimmer and blower combo kit. I was surprised that they all have enough power for my large yard. The battery lasts much longer than I anticipated as well. I did have a minor issue with the blower trigger but the support team was able to sort that out quickly. I would definitely purchase this kit again!
Pros: Convenient, Easy to Use, Quiet, Powerful
Written by a customer while visiting greenworkstools.com
Posted by: Louiswill
Verified Purchase:Yes
[This review was collected as part of a promotion.] The combo kit keeps my yard looking professional. True power. 80 v is a must own.
Written by a customer while visiting greenworkstools.com
Posted by: jFig
from Parrish FL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Quiet but very powerful, battery recharges fast and last a good amount of time to get the job done.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Replacement heads unavailable
on April 8, 2026
Posted by: Tsteen118
Trimmer head wears out after one year and is always out of stock. Now just sits in my garage, waiting for 1.5 years for a head and still can't get one. Fair warning!
Response from greenworkstools.comBy Greenworks, April 10, 2026
Hello Tsteen118.
We understand your frustration and appreciate you sharing your experience. Trimmer heads are considered wear-and-tear components, as they are designed to absorb impact from regular contact with grass, weeds, and hard surfaces like fences or concrete. Over time, this use will naturally lead to degradation and the need for replacement.
To help extend the life of the trimmer head, we recommend avoiding frequent contact with hard surfaces, keeping the cutting line at the proper length, and regularly clearing debris from the head to prevent excess strain.
We also recognize the inconvenience caused by limited availability of replacement parts. Availability can fluctuate due to demand and supply conditions, but our team can assist in identifying compatible options or checking for restock updates. Please feel free to reach out for support either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.
We understand your frustration and appreciate you sharing your experience. Trimmer heads are considered wear-and-tear components, as they are designed to absorb impact from regular contact with grass, weeds, and hard surfaces like fences or concrete. Over time, this use will naturally lead to degradation and the need for replacement.
To help extend the life of the trimmer head, we recommend avoiding frequent contact with hard surfaces, keeping the cutting line at the proper length, and regularly clearing debris from the head to prevent excess strain.
We also recognize the inconvenience caused by limited availability of replacement parts. Availability can fluctuate due to demand and supply conditions, but our team can assist in identifying compatible options or checking for restock updates. Please feel free to reach out for support either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com