Customer reviews from greenworkstools.com
Greenworks - 82V 16" (1.5kW) Brushless Prosumer Cordless String Trimmer, 2.5Ah Battery and Dual Port Charger Included - Green
Average customer rating
4.5
(559 Reviews)
Rating breakdown 559 reviews
5 Stars
399
4 Stars
92
3 Stars
22
2 Stars
13
1 Star
33
92%of customers recommend this product.
(
420 out of
456)
Customer Reviews for Greenworks - 82V 16" (1.5kW) Brushless Prosumer Cordless String Trimmer, 2.5Ah Battery and Dual Port Charger Included - Green
Customer Rating
2
80V package not very impressive
on July 11, 2026
Posted by: drassuorb24
from NW Louisiana
Gender:Male
Purchased: March 12, 2026 - 80v mower, trimmer, blower combo
Notes: First purchase of battery powered mower. Yard is small (6,000 sqft). St. Augustine grass.
Pros: Sturdy construction, made in USA, blower is awesome
Cons: Battery runs out after 30 minutes. Purchased 80v for longer run time.
Trimmer is heavy and cumbersome. I'm still using my old Ryobi trimmer because it is so light and easy to use. Was going to buy a Greenworks edger attachment and extra 80v battery, but Ryobi edger with battery and charger was less than half the cost of Greenworks.
Mower motor response is slow to rev up for thicker grass, leaving uncut blades of grass all over the yard. Wheels lock up if you pull backward after releasing self propel.
My takeaway is that I don't feel like there was any advantage to buying the 80V package.
Notes: First purchase of battery powered mower. Yard is small (6,000 sqft). St. Augustine grass.
Pros: Sturdy construction, made in USA, blower is awesome
Cons: Battery runs out after 30 minutes. Purchased 80v for longer run time.
Trimmer is heavy and cumbersome. I'm still using my old Ryobi trimmer because it is so light and easy to use. Was going to buy a Greenworks edger attachment and extra 80v battery, but Ryobi edger with battery and charger was less than half the cost of Greenworks.
Mower motor response is slow to rev up for thicker grass, leaving uncut blades of grass all over the yard. Wheels lock up if you pull backward after releasing self propel.
My takeaway is that I don't feel like there was any advantage to buying the 80V package.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 13, 2026
Thank you for sharing such detailed feedback. We are glad you found the construction solid and are enjoying the blower, but we understand your concerns about runtime, tool weight, and overall performance.
Battery runtime can vary based on grass type and cutting conditions. Thicker grass like St. Augustine may require more power, which can reduce runtime and affect cutting consistency. Raising the cutting height slightly and mowing more often may help improve performance and reduce strain on the motor.
For Greenworks rear-wheel self-propelled units, the drive system is designed to assist forward mowing and improve traction. When backing up, release the self-propel lever before pulling the mower rearward. If the wheels feel locked, stop, allow the drive system to fully disengage, and then pull back slowly with the handle slightly lifted. If the issue continues, please refer to the owner’s manual for model-specific guidance.
We also appreciate your feedback on the trimmer weight and mower response. These comments are valuable and will be shared with our team.
If you would like us to help with optimizing the tool’s performance or exploring options, our Success team is available through the Greenworks Tools website Contact Us page, either through Chat or by phone at 1-888-909-6757. Thank you again for trying the 80V platform and for sharing your experience.
Battery runtime can vary based on grass type and cutting conditions. Thicker grass like St. Augustine may require more power, which can reduce runtime and affect cutting consistency. Raising the cutting height slightly and mowing more often may help improve performance and reduce strain on the motor.
For Greenworks rear-wheel self-propelled units, the drive system is designed to assist forward mowing and improve traction. When backing up, release the self-propel lever before pulling the mower rearward. If the wheels feel locked, stop, allow the drive system to fully disengage, and then pull back slowly with the handle slightly lifted. If the issue continues, please refer to the owner’s manual for model-specific guidance.
We also appreciate your feedback on the trimmer weight and mower response. These comments are valuable and will be shared with our team.
If you would like us to help with optimizing the tool’s performance or exploring options, our Success team is available through the Greenworks Tools website Contact Us page, either through Chat or by phone at 1-888-909-6757. Thank you again for trying the 80V platform and for sharing your experience.
Written by a customer while visiting greenworkstools.com
Posted by: Travis0
Verified Purchase:Yes
I've had this trimmer for a few months now, and i'm very impressed by how much power it has as well as great runtime. It has lasted well over an hour a few times now with power to spare. Charge time is about an hour, sometimes less. Cutting is very strong, and i've never had to use the higher output setting on it. I do recommend getting the shoulder strap like I did. The unit is a bit heavy. I would compare the electric to a gas powered trimmer as far as weight goes. Pretty similar. Definitely a great residential trimmer. I won't recommend this to a commercial user. You would have to by several batteries to be on standby for all day use.
Written by a customer while visiting greenworkstools.com
Posted by: alanra
Gender:Male
Verified Purchase:Yes
Very highly capable and lightweight trimmer. Very happy with it so far.
Pros: Easy to Use, Quiet, Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Moy$$
from Berwyn, IL
Gender:Male
Verified Purchase:Yes
When I purchased a reconditioned lawn mower, I was worried that it work properly. But I’m pleasantly surprise it has the power and pulling drive to move thru my small front and rear yard. The overall appearance is great also as the two included batteries working time. So far, I’m glad with the purchase.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Posted by: Bageled
Verified Purchase:Yes
It won't turn on I've tried 3 batteries. I don't know what to do
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 6, 2026
Hello BAgeled.
We are sorry to hear you are having trouble getting your string trimmer started. To power on the 80V trimmer, please ensure the battery is fully charged and firmly seated in the unit until it clicks into place. Then, press and hold the safety lock-out button (typically located near the handle) while simultaneously squeezing the trigger. The unit will only start when both the lock-out button and trigger are engaged at the same time. Once running, you can release the lock-out button while continuing to hold the trigger. If the unit still does not turn on after trying multiple batteries, we recommend checking that the battery contacts and terminals are clean and free of debris, and ensuring the battery is not in sleep mode (some batteries may require being placed on the charger briefly to reset). For additional guidance, you may find it helpful to search “Greenworks 80V string trimmer how to start” on Greenworks Tools YouTube channel for a visual walkthrough of the starting process for most of our tools. If the issue continues, we encourage you to contact Greenworks success so they can further troubleshoot your unit and determine next steps. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
We are sorry to hear you are having trouble getting your string trimmer started. To power on the 80V trimmer, please ensure the battery is fully charged and firmly seated in the unit until it clicks into place. Then, press and hold the safety lock-out button (typically located near the handle) while simultaneously squeezing the trigger. The unit will only start when both the lock-out button and trigger are engaged at the same time. Once running, you can release the lock-out button while continuing to hold the trigger. If the unit still does not turn on after trying multiple batteries, we recommend checking that the battery contacts and terminals are clean and free of debris, and ensuring the battery is not in sleep mode (some batteries may require being placed on the charger briefly to reset). For additional guidance, you may find it helpful to search “Greenworks 80V string trimmer how to start” on Greenworks Tools YouTube channel for a visual walkthrough of the starting process for most of our tools. If the issue continues, we encourage you to contact Greenworks success so they can further troubleshoot your unit and determine next steps. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Line Won't Autofeed
on July 2, 2026
Posted by: Meg02
from Charleston, SC
Gender:Female
I want to love this trimmer, it's powerful and gets the job done...for the first 5 minutes then it's a nightmare. I cannot get it to line to autofeed and the bump method doesn't work either. As soon as the string gets too short I have to take the entire thing apart and respool the line. So what should take me less than 15 minutes to do is taking me over an hour.
Pros: Powerful
Response from greenworkstools.comBy Greenworks, July 3, 2026
Thank you for your feedback. We are glad to hear the trimmer has the power you were expecting, but we understand how frustrating it can be when the line does not advance properly during use. A few things may help improve auto-feed and bump performance: first, confirm the spool is installed correctly and seated fully in the head, with the line routed cleanly through the eyelets. Check that the line is the correct diameter (.080" is typically recommended for this model) and not tangled, crossed, or wound too tightly, as this can prevent proper feeding. It can also help to remove the spool and rewind it evenly with light tension, ensuring the line follows the directional arrows on the spool. During operation, make sure to bump the head on a firm surface while running at full speed, as insufficient RPM can prevent the mechanism from advancing the line. Additionally, inspect the bump knob and spring for wear or debris that could restrict movement. For helpful visual references, we recommend checking our Greenworks YouTube channel for instructional videos and additional tips that may assist with trimmer head maintenance and line replacement. If the issue continues after these checks, our support team would be happy to assist further and help identify any potential defects or compatibility concerns. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757. We appreciate your patience and your feedback.
Written by a customer while visiting greenworkstools.com
Posted by: darthvader
from Rochester Hills, MI
Gender:Male
Verified Purchase:Yes
Such a powerful improvement over my old (but also great) Greenworks trimmer.
Pros: Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Posted by: RingmasterTy
from South Carolina
Gender:Male
Verified Purchase:Yes
Im really impressed with the ease of use and no longer having to fight extensión cords.
Pros: Convenient, Easy to Use
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com