Customer reviews from greenworkstools.com
Greenworks - 82V 16" (1.5kW) Brushless Prosumer Cordless String Trimmer, 2.5Ah Battery and Dual Port Charger Included - Green
Average customer rating
4.5
(542 Reviews)
Rating breakdown 542 reviews
5 Stars
390
4 Stars
89
3 Stars
21
2 Stars
12
1 Star
30
92%of customers recommend this product.
(
415 out of
449)
Customer Reviews for Greenworks - 82V 16" (1.5kW) Brushless Prosumer Cordless String Trimmer, 2.5Ah Battery and Dual Port Charger Included - Green
Posted by: Banister
from NC
Verified Purchase:Yes
Outstanding trimmer by Greenworks with the shoulder strap it helps greatly in balancing the trimer slight bump tap and line comes to length plenty of battery power for our 1/3 of acre.
Written by a customer while visiting greenworkstools.com
Posted by: JMas
from Woodburn, OR
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the combo set I bought but the should have waited a couple of weeks and bought them separately for the same price. Only separately I would have gotten 2 chargers and 2 batteries extra.
Pros: Convenient, Easy to Use, Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Disappointed
on September 6, 2024
Posted by: Schreib
[This review was collected as part of a promotion.] Bought this on-line. Easy to buy. Not so great to use. Switching from wack to edge requires several steps to get the angle just right. The biggest problem was when the string gets stuck (it always does). There is no release button so you can just pull more string. You have to take the whole spool out and then reassemble. Mine got stuck about every 30 seconds in edge mode. A real pain. My Ryobi was much better in that regard, however the lever kept getting stuck. Gonna try another brand or hire a lawn service.
Response from greenworkstools.comBy Greenworks, September 9, 2024
Hello Schreib.
Thank you for reaching out to us. We are sorry to hear of your experience. Often when the trimmer line will not advance, it is due to one of the following possibilities
1. The motor shaft or trimmer head is bound with grass -> Stop the trimmer, unplug the trimmer, and remove the grass.
2. Spool is dirty.
3. Line is tangled in the spool -> Unplug the trimmer, remove the line from the spool, and rewind.
We have also shared a useful video showing the trimmer in use. (https://youtu.be/7UFWEojslbw). We hope this helps!
Should you require further assistance to appropriately address your concerns with one of our product specialists, start a Live chat on www.greenworkstools.com or by phone 1-888-909-6757.
Thank you for reaching out to us. We are sorry to hear of your experience. Often when the trimmer line will not advance, it is due to one of the following possibilities
1. The motor shaft or trimmer head is bound with grass -> Stop the trimmer, unplug the trimmer, and remove the grass.
2. Spool is dirty.
3. Line is tangled in the spool -> Unplug the trimmer, remove the line from the spool, and rewind.
We have also shared a useful video showing the trimmer in use. (https://youtu.be/7UFWEojslbw). We hope this helps!
Should you require further assistance to appropriately address your concerns with one of our product specialists, start a Live chat on www.greenworkstools.com or by phone 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
So far so good
on May 9, 2026
Posted by: Big Bagel
from Knoxville, TN
Gender:Male
[This review was collected as part of a promotion.] Really enjoying this so far. Just as powerful as the gas one I used to use, but so much easier and simpler.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Non inclusive of women/small people-heavy/awkward
on September 9, 2024
Posted by: Janet25
Gender:Female
Sooooo heavy & it’s taller than I am. Not easy to use. If you are a 5’4” woman, don’t but this. Arg! You have to restring it by hand every time it runs out. My hands are too small to even reach both sides of the buttons.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 10, 2024
Hello Janet25.
Thank you for sharing your post and picture. We understand you did not like the weight and bulk of the unit. We do offer smaller tools in our 40v and 24v line that may be more suitable for your needs. Whatever your tool needs are we would be happy to direct you to a line that better suits your needs. For any further inquiries or assistance, please do not hesitate to contact us through chat direct on www.greenworkstools.com or by phone at 1-888-909-6757. We're happy to help.
Thank you for sharing your post and picture. We understand you did not like the weight and bulk of the unit. We do offer smaller tools in our 40v and 24v line that may be more suitable for your needs. Whatever your tool needs are we would be happy to direct you to a line that better suits your needs. For any further inquiries or assistance, please do not hesitate to contact us through chat direct on www.greenworkstools.com or by phone at 1-888-909-6757. We're happy to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best Trimmer EVER!
on December 31, 2024
Posted by: Gerry201
from California
Gender:Male
[This review was collected as part of a promotion.] Just bought this and it is SO easy to use. Would buy again and again!! I plan on this lasting until the end of my life! So durable
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Can't wait to use it
on February 21, 2025
Posted by: Excited
Gender:Male
[This review was collected as part of a promotion.] Just got the trimmer. Can't wait for the grass to grow and use it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Derek88
from Spokane, wa
Gender:Male
Verified Purchase:Yes
I bought this specifically to be able to attach other cutter heads, and had no problem doing so. It works great, and the attachments work easily. Only issue is the battery. If you are planning on using any other battery, don't. They apparently all make small changes so they won't fit each other. Very frustrating. Same size, just put the groves in a slightly different spot so they are not interchangeable. Only their 80V will apparently fit.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com