Customer reviews from greenworkstools.com
Greenworks - 82V 16" (1.5kW) Brushless Prosumer Cordless String Trimmer, 2.5Ah Battery and Dual Port Charger Included - Green
Average customer rating
4.4
(206 Reviews)
Rating breakdown 206 reviews
5 Stars
144
4 Stars
35
3 Stars
11
2 Stars
7
1 Star
9
92%of customers recommend this product.
(
151 out of
165)
Customer Reviews for Greenworks - 82V 16" (1.5kW) Brushless Prosumer Cordless String Trimmer, 2.5Ah Battery and Dual Port Charger Included - Green
Customer Rating
5
Very powerful
on April 5, 2025
Posted by: Coolroy
[This review was collected as part of a promotion.] Super impressed with the power this has. More powerful than my prior gas 63cc gas string trimmer and a lot less noise and fumes. Plus no more first of season spent trying all day to get it to run again.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
They’ll figure the line feeder some day
on March 30, 2025
Posted by: Mckooy
A decent trimmer for sure. But a couple of seasons on now and the line won’t feed. Hours spent popping off the pieces and aligning arrows… but all to no avail now. .
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, March 31, 2025
Hello Mckooy.
Thank you for the feedback. We are sorry to hear of your experience with the trimmer line. When you string trimmer line is not feeding, common causes include a clogged or worn-out trimmer head, the wrong type of line, or a broken or damaged housing. You can try cleaning the head, ensuring the correct line is used, and checking for damage to the housing. We would like to get in touch to ensure that your tool is operating up to our performance standards, please start a Live chat on (www.greenworkstools.com) or call Greenworks Pro toll-free helpline at 1-855-345-3934 so, our experts can discuss your experience.
Thank you for the feedback. We are sorry to hear of your experience with the trimmer line. When you string trimmer line is not feeding, common causes include a clogged or worn-out trimmer head, the wrong type of line, or a broken or damaged housing. You can try cleaning the head, ensuring the correct line is used, and checking for damage to the housing. We would like to get in touch to ensure that your tool is operating up to our performance standards, please start a Live chat on (www.greenworkstools.com) or call Greenworks Pro toll-free helpline at 1-855-345-3934 so, our experts can discuss your experience.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great value and features
on March 28, 2025
Posted by: VBWI
from Wisconsin
Gender:Male
[This review was collected as part of a promotion.] I received today and tried it out. I'm impressed with the speed control and how easy it is to insert new line. Also the larger line size is a plus, compared to my old unit which went through a lot of line.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Can't wait to use it
on February 21, 2025
Posted by: Excited
Gender:Male
[This review was collected as part of a promotion.] Just got the trimmer. Can't wait for the grass to grow and use it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
no pull start required
on November 16, 2024
Posted by: lb2580
from Lancaster PA
Gender:Male
[This review was collected as part of a promotion.] No pull start required! The convenience of putting in a battery and pulling the trigger is so worth changing over to electric. Even in low-speed trimmer has more than enough power to tackle any weeds, especially with a blade head
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Not up to standards
on November 10, 2024
Posted by: Disappointed14
I bought the 40 volt 16 inch trimmer which I do not see for sale now. It was a piece of garbage due to a poor design and very uncomfortable to use. They took my money but would not return my concerns.
Response from greenworkstools.comBy Greenworks, November 11, 2024
Hello Disappointed14.
We appreciate you taking the time to review this product. We are sorry to hear that you are not completely satisfied with this unit’s weight and design.
With the 2.0AH battery installed, this unit weighs approx. 13.4 lbs. in total.
Proper ergonomics when holding a string trimmer can improve comfort and cut quality. Here are some tips for holding a string trimmer:
Posture: Keep the arm holding the front handle straight, while slightly bending the hand on the rear handle. This will keep the trimmer head parallel to the ground, which gives the string the most cutting contact area.
Level: Hold the trimmer level.
Angle: When trimming against a hard surface, be flush with it. Holding the trimmer too high or at too shallow an angle can result in uneven or ineffective cuts.
Adjusting the handle can also provide a better balance, this will help evenly distribute the weight between the battery and the base and should hopefully assist in a more enjoyable user experience.
Greenworks 80V platform is backed by a four -year warranty. When you have a chance we urge you to review the video shared below.
Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
(Assembly Guide) https://youtu.be/XcjAbpRPsKQ
We appreciate you taking the time to review this product. We are sorry to hear that you are not completely satisfied with this unit’s weight and design.
With the 2.0AH battery installed, this unit weighs approx. 13.4 lbs. in total.
Proper ergonomics when holding a string trimmer can improve comfort and cut quality. Here are some tips for holding a string trimmer:
Posture: Keep the arm holding the front handle straight, while slightly bending the hand on the rear handle. This will keep the trimmer head parallel to the ground, which gives the string the most cutting contact area.
Level: Hold the trimmer level.
Angle: When trimming against a hard surface, be flush with it. Holding the trimmer too high or at too shallow an angle can result in uneven or ineffective cuts.
Adjusting the handle can also provide a better balance, this will help evenly distribute the weight between the battery and the base and should hopefully assist in a more enjoyable user experience.
Greenworks 80V platform is backed by a four -year warranty. When you have a chance we urge you to review the video shared below.
Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
(Assembly Guide) https://youtu.be/XcjAbpRPsKQ
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Beast Mode ENgage
on September 18, 2024
Posted by: gblass
from Salem, MA
Gender:Male
[This review was collected as part of a promotion.] https://www.greenworkstools.com/pages/write-a-review-sweepstakes
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
very powerful
on September 18, 2024
Posted by: tho7
[This review was collected as part of a promotion.] I bought this about three weeks ago and bump head would not lock the string in it would keep feeding line out. I purchased a new head and now I am pleased with now. I think they should have replaced the head for free even though it was a R.C unit
Response from greenworkstools.comBy Greenworks, September 19, 2024
Hello wtho7.
Thank you for your review. We are sorry to hear of the issue you experienced with the trimmer head. This part is considered a wearable item and normally not covered under the warranty. We are happy to hear you connected with us and the replacement trimmer head is providing a better user experience.
We appreciate hearing from consumers like you and will take your comments into consideration as we work to improve our products. If you have any more thoughts or suggestions, feel free to reach out by Live Chat on Greenworks Tools website or call 1-888-909-6757. Thanks again for your support!
Thank you for your review. We are sorry to hear of the issue you experienced with the trimmer head. This part is considered a wearable item and normally not covered under the warranty. We are happy to hear you connected with us and the replacement trimmer head is providing a better user experience.
We appreciate hearing from consumers like you and will take your comments into consideration as we work to improve our products. If you have any more thoughts or suggestions, feel free to reach out by Live Chat on Greenworks Tools website or call 1-888-909-6757. Thanks again for your support!
Written by a customer while visiting greenworkstools.com