18-in Split Shaft Attachment Capable Corded Electric String Trimmer
on September 30, 2024
Posted by: ByngOK
from Texas
Gender:Male
[This review was collected as part of a promotion.] Bought this 6 months ago & the crankshaft driving the trimmer broke.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, October 1, 2024
Hello ByngOK. We are sorry to hear you have experienced this, we would like to hear how this occurred. When you have a moment, please have your model number and serial number ready and contact us directly so we can look further into the matter and help locate any parts required. We can be reached through the chat on www.greenworkstools.com which will direct you to a Live agent or call us at 1-888-909-6757 (1-888-90WORKS) to speak with a live agent. We look forward to helping you better.
[This review was collected as part of a promotion.] I bought this string trimmer to add on to my 80 volt collection it came to me in like new condition the only thing I could find wrong with it was the screws that hold the guard on were too long not a big deal to me a couple of washers solved the problem this is extremely quiet and way more powerful than a good gas trimmer I would recommend this product
[This review was collected as part of a promotion.] I bought this about three weeks ago and bump head would not lock the string in it would keep feeding line out. I purchased a new head and now I am pleased with now. I think they should have replaced the head for free even though it was a R.C unit
Response from greenworkstools.comBy Greenworks, September 19, 2024
Hello wtho7. Thank you for your review. We are sorry to hear of the issue you experienced with the trimmer head. This part is considered a wearable item and normally not covered under the warranty. We are happy to hear you connected with us and the replacement trimmer head is providing a better user experience. We appreciate hearing from consumers like you and will take your comments into consideration as we work to improve our products. If you have any more thoughts or suggestions, feel free to reach out by Live Chat on Greenworks Tools website or call 1-888-909-6757. Thanks again for your support!
[This review was collected as part of a promotion.] Pleasantly surprised the ease of use and the battery never dropped in charge for the entire job of trimming around my beds and house. Love not hearing my wife complain about starting the weed eater and making sure there's premix fuel available. I'm a fan!
[This review was collected as part of a promotion.] I bought this to add on to my 80volt tools I purchased this renewed it seems to be in new condition very powerful and extremely quiet love it I bought the 80volt snowblower last winter the lawn mower this summer now I have enough batteries to get me through anything well done Greenworks