I spent $10,000.00 here...save your $$$. They apparently don't honor their warranty. What good is this product without a battery?
Response from greenworkstools.comBy Greenworks, April 22, 2025
Hello Long grass Ed. We see that you have been in touch with our team and we apologize for any inconvenience caused by the suitcase battery being currently unavailable. We understand your decision to decline our offer for alternated battery. At this time we do not have a finalized replenishment date, for the suitcase battery please know that our team is working diligently to replenish the stock as soon as possible for our valued customers, please check back with us periodically.
[This review was collected as part of a promotion.] Sometimes intimidating, putting together the string trimmer couldn’t have been any easier! Now to start trimming!
I purchased a combo trimmer/blower. The items arrived yesterday and I was thrilled to open and use them immediately. The instructions in the box included an edger, but none for the trimmer. It was easy enough to put together and I started using it. After only apx. 10 ft. of trimming the string on one side came off. I tried to download user manual from the greenworkstools website, but kept getting error messages. Finally figured out how to open the bottom and after more than an hour have not succeeded in threading the string and closing the housing again. I will return this tomorrow.
Pros: Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 22, 2025
Hello christelr2819. We are sorry to hear of the issue you experienced. Greenworks Tools has a YouTube channel, offering videos on various topics related to our battery-powered and eclectic outdoor power tools, including lawn care, gardening, and DIY projects, we also have assembly videos for most machines. We have a video here showing how to resting the trimmer line. You can watch the video here, (https://www.youtube.com/watch?v=-3UtaGkO0vI). Manuals are usually available on the products page. Should the manual not be available we apologies in advance for the inconvenience and urge you to contact by live chat on www.greenworkstools.com or call us at 1-888-909-6757.
[This review was collected as part of a promotion.] Recently bought the green Works 80V 2AH battery 17 inch string trimmer trimmer And although it is a little heavy, the strap really helps. So much easier than having to fool with a gas trimmer and trying to get it to start when you’re 71 years old. The only thing is, I wish the battery was more than 2AH so it could last longer.
[This review was collected as part of a promotion.] Just purchased Greenworks 80V string trimmer. It is powerful, sturdy, and quiet. Works smoothly. Glad I purchased it to replace my old 4 cycle trimmer that was so hard to start and noisy.