I have owned a 40 volt trimmer for some time now and there were many times when I was trimming I would come across heavier brush that the 40 volt could not handle or would take a few passes to cut down ! have a number of your 40 and 80 volt tools of which I am pleased with . I tested a couple of them and tried sending you feedback on how they were working ! I was really happy when I saw your 80 volt trimmer that said ATTACHMENT CAPABLE , thats what peaked my interest the most ! I have gas powered equipment with most of the attachments and was I even happier when I ordered your larger weed eater ,the first thing I did was get my gas attachments and checked to see if they really were compatible with yours ! Was I a Happy camper . I,d take it to my other property and decided to get a second one so I would have one at each location ! You have outdone yourselves ! THANK YOU , A VERY HAPPY GREENWORKS CUSTOMER "DEL"
My new greenworks Pro 80V 16" trimmer is great. It is powerful and the battery lasts a long time. The best part is not having to deal with gas, oil, and it not starting for the first 10 pulls (on my gas trimmer).... The battery charges back to full-power quickly which is great. So far it has worked great for me.
Outstanding trimmer by Greenworks with the shoulder strap it helps greatly in balancing the trimer slight bump tap and line comes to length plenty of battery power for our 1/3 of acre.
The part for the spool cover, the bump knob, is in the manual but not listed in Greenworks' parts directory. Waited for over one hour on the phone to get in touch with a representative and finally gave up when nobody picked up. It is a phanatstic tool , when it works, but too expensive when you have to replace the whole tool when just the bump knob is worn out!
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks , Customer Care, August 17, 2022
Hello Kathrin,
Sorry to hear of the challenge you are experiencing finding the part for this string trimmer. This product features our Load n' Go trimmer head. Any products featuring this head do not have replacement pre-wound spool/bump knob as they are designed for quick reloads in seconds! The trimmer head goes by part number R0202143-00. The trimmer head can be purchased here: https://greenworks.ordertree.com/catalogsearch/result/?q=R0202143-00. Alternatively, you may contact us for replacement parts at Greenworks Pro toll-free helpline at 1-855-345-3934.