Customer reviews from greenworkstools.com
Greenworks - 80V 16" Brushless Cordless String Trimmer, 2.0Ah Battery and Charger Included - Green
Average customer rating
4.3
(903 Reviews)
Rating breakdown 903 reviews
5 Stars
621
4 Stars
134
3 Stars
41
2 Stars
26
1 Star
81
89%of customers recommend this product.
(
648 out of
731)
Customer Reviews for Greenworks - 80V 16" Brushless Cordless String Trimmer, 2.0Ah Battery and Charger Included - Green
Customer Rating
5
Light, powerful, and durable.
on May 28, 2025
Posted by: Mannyb51
from Port St Lucie
Gender:Male
[This review was collected as part of a promotion.] Light, powerful, and durable. Highly recommend...no need for gas.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Great trimmer, just dont replace the string!!
on May 27, 2025
Posted by: rob95
The trimmer itself was fine. The issue is when I tried to find a replacement spool. I tried winding the string, but it is almost impossible to keep lines tight before getting this inserted into the device. I called support and they referred me to a replacement spool, but it doesnt fit at all. According to the sales rep, the item would fit on my trimmer. But nope.
Response from greenworkstools.comBy Greenworks, May 28, 2025
Hello rob95
We are sorry to hear about your experience. For a visual walkthrough, we have attached a video. It provides a simple solution to common problems you might face. You can access it here. Replacing the trimmer line (https://youtu.be/2eiGIXXzx2w). We hope you will find this information useful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on product's page or Chat with us direct on our website www.greenworkstools.com. Thank you.
We are sorry to hear about your experience. For a visual walkthrough, we have attached a video. It provides a simple solution to common problems you might face. You can access it here. Replacing the trimmer line (https://youtu.be/2eiGIXXzx2w). We hope you will find this information useful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on product's page or Chat with us direct on our website www.greenworkstools.com. Thank you.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Spool and line difficulties
on May 27, 2025
Posted by: Kimball71
from Santa Ynez, ca
Gender:Female
Have bought at least 5 Greenworks products including a riding mower. I'm happy with all of them except this trimmer. The line is difficult to load in the spool and jams frequently. The central top continually jams and I have to stop trimming and pull the line out until the central head pops back out. Sorry Greenworks but a video won't help with a product that has a lot of issues like this. It's my mistake for not buying a trimmer that accepts preloaded spools. Lesson learned.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 28, 2025
Hello Kimball71.
We are sorry to hear about your frustrating experience. We would like to work with you to help resolve this issue when you are with the trimmer please start a Live chat on www.greenworkstools.com or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
We are sorry to hear about your frustrating experience. We would like to work with you to help resolve this issue when you are with the trimmer please start a Live chat on www.greenworkstools.com or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great product and cheaper
on May 26, 2025
Posted by: Dhonrao
from New Jersey 08854
Gender:Male
[This review was collected as part of a promotion.] I bought this online and very satisfied with all these product.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great string trimmer
on May 25, 2025
Posted by: Bluebird010451
from St Louis, Missouri
Gender:Female
[This review was collected as part of a promotion.] I bought this string trimmer yesterday, easy setup and battery charged up fast.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great product
on May 25, 2025
Posted by: Great product
from Washington state
Gender:Female
[This review was collected as part of a promotion.] We bought this for our son as we are happy with ours!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Wow! So much better than electric!
on May 25, 2025
Posted by: Gja123
from Indiana
Gender:Female
[This review was collected as part of a promotion.] So much better, I had an electric trimmer before and I hated the 100 ft cord. I am impressed with how quiet it is and how much power it has! I was able to trim my 1 archer yard with multiple buildings and trees in one charge! I also love that the battery charges so quickly!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Very nice
on May 24, 2025
Posted by: Venkata
from Fishers IN
Gender:Male
[This review was collected as part of a promotion.] It's very nice and working good
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com