Customer reviews from greenworkstools.com
Greenworks - 80V 16" Brushless Cordless String Trimmer, 2.0Ah Battery and Charger Included - Green
Average customer rating
4.5
(363 Reviews)
Rating breakdown 363 reviews
5 Stars
265
4 Stars
58
3 Stars
12
2 Stars
7
1 Star
21
93%of customers recommend this product.
(
283 out of
303)
Customer Reviews for Greenworks - 80V 16" Brushless Cordless String Trimmer, 2.0Ah Battery and Charger Included - Green
Customer Rating
1
Malfunctioned after 3 uses
on July 20, 2024
Posted by: Ena1
Gender:Female
[This review was collected as part of a promotion.] I purchased this item in May 2024 and used for general edging and trimming minor weeds. I will admit that it did the job the first two times but during the third it either jammed or a piece of grass blades got inside where it no longer turns. I tried to operate it but did not want to unscrew the interior motor portion. I tried it again the next day with a fully charged battery but it will hum and not turn. Unfortunately the item is no longer returnable.
Response from greenworkstools.comBy Greenworks, July 22, 2024
Hello Ena1.
Thank you for taking the time to reach out to us. We are sorry to hear of your experience. We would like to get in touch to ensure that your tool is operating up to our performance standards. Please reach out to our Customer Support Live Chat on www.greenworkstools.com or call 1-888-909-6757. We would like the opportunity to speak with you to see if we can find a solution.
Thank you for taking the time to reach out to us. We are sorry to hear of your experience. We would like to get in touch to ensure that your tool is operating up to our performance standards. Please reach out to our Customer Support Live Chat on www.greenworkstools.com or call 1-888-909-6757. We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
The remanufactured 16" 80 volt weed trimmer
on July 17, 2024
Posted by: Johnny Burp
from Arizona
Gender:Male
[This review was collected as part of a promotion.] I was exited to purchase this weed trimmer because I purchased the 21 inch 80 volt lawn mower and leaf blower, which have been amazing! Now I received this trimmer which is missing hardware and I can't even put it together properly to use.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 18, 2024
Hello Johnny Burp.
Thank you for leaving a review. We understand how frustrating it can be to not have all the parts to get your machine running. We apologize for any inconvenience you have encountered.
We see you have been in touch with our team. We are happy they were able to support you with this warranty claim. Please know, if you need further support or have any questions do not hesitate to reconnect with us at 1-888-909-6757 (1-888-90WORKS). We would be happy to help!
Thank you for leaving a review. We understand how frustrating it can be to not have all the parts to get your machine running. We apologize for any inconvenience you have encountered.
We see you have been in touch with our team. We are happy they were able to support you with this warranty claim. Please know, if you need further support or have any questions do not hesitate to reconnect with us at 1-888-909-6757 (1-888-90WORKS). We would be happy to help!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works great! Light weight!
on July 15, 2024
Posted by: Ppylant
from Alabama
Gender:Female
[This review was collected as part of a promotion.] Bring a woman, I can’t stress enough how much easier it is for me to use this product compared to gasoline weed eaters and edgers. Battery is long lasting. Lightweight. Easily manageable for me! Highly recommend!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy and fast charging!
on July 14, 2024
Posted by: Collie
from Vermont
Gender:Female
[This review was collected as part of a promotion.] The trimmer has been essential for my business and keeping things looking nice. Light weight and fast charging!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: R. Hatcher
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great unit. It prevents you from trimming too short, powerful and the battery give you ample time to do the job.
I have 4 acres and i can edge 3/4 or more depending on the amount of work that has to get done. With any battery powered unit a second battery is always a must.
Good job "Greenworks!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Steve See
from Mid Michigan
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works well but showed it came with a shoulder strap but was not received.
Pros: Environmentally Safe
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: JMas
from Woodburn, OR
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the combo set I bought but the should have waited a couple of weeks and bought them separately for the same price. Only separately I would have gotten 2 chargers and 2 batteries extra.
Pros: Convenient, Easy to Use, Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: T Leathers
from Kcmo
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works great and is just as good as my old gas weed eater
Pros: Convenient, Easy to Use, Effective, Powerful
Written by a customer while visiting greenworkstools.com