Customer reviews from greenworkstools.com
Greenworks - 80V 16" Brushless Cordless String Trimmer, 2.0Ah Battery and Charger Included - Green
Average customer rating
4.5
(363 Reviews)
Rating breakdown 363 reviews
5 Stars
265
4 Stars
58
3 Stars
12
2 Stars
7
1 Star
21
93%of customers recommend this product.
(
283 out of
303)
Customer Reviews for Greenworks - 80V 16" Brushless Cordless String Trimmer, 2.0Ah Battery and Charger Included - Green
Customer Rating
5
Good power
on September 14, 2024
Posted by: IROC
from Angola,IN
Gender:Male
[This review was collected as part of a promotion.] So far I am very happy with everything about this trimmer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Non inclusive of women/small people-heavy/awkward
on September 9, 2024
Posted by: Janet25
Gender:Female
Sooooo heavy & it’s taller than I am. Not easy to use. If you are a 5’4” woman, don’t but this. Arg! You have to restring it by hand every time it runs out. My hands are too small to even reach both sides of the buttons.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 10, 2024
Hello Janet25.
Thank you for sharing your post and picture. We understand you did not like the weight and bulk of the unit. We do offer smaller tools in our 40v and 24v line that may be more suitable for your needs. Whatever your tool needs are we would be happy to direct you to a line that better suits your needs. For any further inquiries or assistance, please do not hesitate to contact us through chat direct on www.greenworkstools.com or by phone at 1-888-909-6757. We're happy to help.
Thank you for sharing your post and picture. We understand you did not like the weight and bulk of the unit. We do offer smaller tools in our 40v and 24v line that may be more suitable for your needs. Whatever your tool needs are we would be happy to direct you to a line that better suits your needs. For any further inquiries or assistance, please do not hesitate to contact us through chat direct on www.greenworkstools.com or by phone at 1-888-909-6757. We're happy to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Terrible design
on September 5, 2024
Posted by: Bad design
from Bastrop, TX
Gender:Male
[This review was collected as part of a promotion.] This machine would be great with a better design. The issue it has is with the string element, it’s designed to stop whenever the string hit a solid surface so it constantly stops while weeding near pavement or a wall. Then you have to take of the feeder and reattach, this alone is enough to drive someone crazy as you have to keep the string wrapped around the wheel while at the same time feeding it into opposite holes in either side of the head. And if you don’t line it up just right it dosent work.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 9, 2024
Hello Bad design.
Thank you for reaching out to us. We are sorry to hear issue you are experiencing. The unit is not designed to stop when it near a pavement or wall. We would like to make some suggestions to improve your experience with the tool. Trimmer line usually breaks because of line crowding. This occurs when the trimmer head is held too close to hard objects that can break the line such as brick, cement, rocks, or fencing. Keeping the line at full extension, and not crowding it, reduces line breakage problems. We suggest cutting with the bare tip of the line because this is the section which moves at the highest speed. Do not let it hit into grass. Ease the line into vegetation, bit by bit from the edge. Line can also get wrapped around thick vegetation and become tangled, breaking the line. Listen to the sound of the machine and when the line slows down; back off out of the grass. We hope these suggestions help. If you still have questions or an unresolved issue after going through this troubleshooting guide, or just want to speak to a Greenworks product expert, please start a Live Chat on Greenworks Tools website or contact us by phone at 1-888-909-6757. We are here to help.
Thank you for reaching out to us. We are sorry to hear issue you are experiencing. The unit is not designed to stop when it near a pavement or wall. We would like to make some suggestions to improve your experience with the tool. Trimmer line usually breaks because of line crowding. This occurs when the trimmer head is held too close to hard objects that can break the line such as brick, cement, rocks, or fencing. Keeping the line at full extension, and not crowding it, reduces line breakage problems. We suggest cutting with the bare tip of the line because this is the section which moves at the highest speed. Do not let it hit into grass. Ease the line into vegetation, bit by bit from the edge. Line can also get wrapped around thick vegetation and become tangled, breaking the line. Listen to the sound of the machine and when the line slows down; back off out of the grass. We hope these suggestions help. If you still have questions or an unresolved issue after going through this troubleshooting guide, or just want to speak to a Greenworks product expert, please start a Live Chat on Greenworks Tools website or contact us by phone at 1-888-909-6757. We are here to help.
Written by a customer while visiting greenworkstools.com
Posted by: Joe fourhman
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works great! Long lasting battery. Im able to get my whole property cut and edged.
Written by a customer while visiting greenworkstools.com
Posted by: Bear Bryant
from Lawrence, KS
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I intentionally purchased a refurbished unit with the battery power that matches our lawnmower. The purchase went fine, and the tech team answered some basic questions about the operation of the unit as provided instructions were scant. I was even referenced to a YouTube video on how to wind up the string. I'm use to buying pre-wound spools. I'm practicing now as I'm not use to dual strings cutting at once. It was worth the money!
Pros: Easy to Use, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: GCain
from Birmingham, AL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This string trimmer is awesome! I'm a really experienced user (used to own a landscaping company with over 400 weekly lawn maintenance customers...), and am super impressed. I know that you aren't "supposed" to do this, but I run it without the guard, and used square .080 line run a little long and it cuts through ANYTHING without hesitation. After used on my .5 acre lawn, it still has 75+% battery power with the supplied battery. As for my useage, it's perfect and has no negatives.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] Used 16-in 2 a h string trimmer works fine battery goes dead sort of fast but it trimmed my whole yard the whole front yard with with one green light left after finishing so works real good thank you so much
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Power!!
on August 27, 2024
Posted by: B Chyz
from Lasalle, Ontario
Gender:Male
[This review was collected as part of a promotion.] I currently own 5 different greenworks tools…..there is a reason I keep coming back for more!!
I’d recommend the 80v line of tools to anyone looking for a reliable, powerful product.
I’d recommend the 80v line of tools to anyone looking for a reliable, powerful product.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com