Customer reviews from greenworkstools.com
Greenworks - 80V 16" Brushless Cordless String Trimmer, 2.0Ah Battery and Charger Included - Green
Average customer rating
4.5
(363 Reviews)
Rating breakdown 363 reviews
5 Stars
265
4 Stars
58
3 Stars
12
2 Stars
7
1 Star
21
93%of customers recommend this product.
(
283 out of
303)
Customer Reviews for Greenworks - 80V 16" Brushless Cordless String Trimmer, 2.0Ah Battery and Charger Included - Green
Customer Rating
4
So far so good!
on April 26, 2025
Posted by: Nana70
from Florence, AL
Gender:Female
[This review was collected as part of a promotion.] Only gave 4 stars as I just received the 80V trimmer package. I've owned a 60V a few years and have always liked it except for the fact you can't replace the head on it!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
String Does Not Work
on April 23, 2025
Posted by: Really Sad
[This review was collected as part of a promotion.] I bought this trimmer two years ago and now avoid it entirely. The sting is impossible to load, never feeds out by itself and breaks off too fast when I feed it out manually. I bought it because I like the mower and wanted to match charging types. I HATE THIS TOOL!!!! Stay away.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 24, 2025
Hello Really Sad.
We are sorry to hear that you are experiencing an issue with your string trimmer. For a clearer visual understanding, please see the video below, we hope it will help with your current issue.
String Trimmer General Maintenance - Replacing the Trimmer Line.
(https://www.youtube.com/watch?v=pq8-50ztebo)
String Trimmer General Maintenance - Replacing the Bump Knob, Spool & Spool Cover.
(https://www.youtube.com/watch?v=7SJE3qWIsPl)
If you have exhausted all troubleshooting steps and the problem persists, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.
We are sorry to hear that you are experiencing an issue with your string trimmer. For a clearer visual understanding, please see the video below, we hope it will help with your current issue.
String Trimmer General Maintenance - Replacing the Trimmer Line.
(https://www.youtube.com/watch?v=pq8-50ztebo)
String Trimmer General Maintenance - Replacing the Bump Knob, Spool & Spool Cover.
(https://www.youtube.com/watch?v=7SJE3qWIsPl)
If you have exhausted all troubleshooting steps and the problem persists, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Quality and powerful tool
on April 22, 2025
Posted by: PDXMovieMan
from Newberg, OR
Gender:Male
[This review was collected as part of a promotion.] I switched to this string trimmer after having a different brand (whose tool broke after using its feature as intended to turn the trimmer into an edger). I’ve been rigging the other tool just to get it to work properly. Once I switched to this trimmer I immediately took notice of the immense power this thing has. Worked amazing and I fully expect it to last for years to come.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Long Battery Life
on April 19, 2025
Posted by: John96C
from Deville LA
Gender:Male
[This review was collected as part of a promotion.] I have seven acres to cut grass and weed eat and the Greenworks Weed eater handles it on one charge. Exceptional power and easy to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
well balanced great power
on April 18, 2025
Posted by: Daymon
from Gresham Oregon
Gender:Male
[This review was collected as part of a promotion.] better and easier to use than gas. Great power use it all over the farm on one charge
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Save your $$$...buy something else.
on April 17, 2025
Posted by: Long grass Ed
I spent $10,000.00 here...save your $$$. They apparently don't honor their warranty. What good is this product without a battery?
Response from greenworkstools.comBy Greenworks, April 22, 2025
Hello Long grass Ed.
We see that you have been in touch with our team and we apologize for any inconvenience caused by the suitcase battery being currently unavailable. We understand your decision to decline our offer for alternated battery. At this time we do not have a finalized replenishment date, for the suitcase battery please know that our team is working diligently to replenish the stock as soon as possible for our valued customers, please check back with us periodically.
We see that you have been in touch with our team and we apologize for any inconvenience caused by the suitcase battery being currently unavailable. We understand your decision to decline our offer for alternated battery. At this time we do not have a finalized replenishment date, for the suitcase battery please know that our team is working diligently to replenish the stock as soon as possible for our valued customers, please check back with us periodically.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy to put together
on April 17, 2025
Posted by: SamA
from Traverse City, MI
Gender:Male
[This review was collected as part of a promotion.] Sometimes intimidating, putting together the string trimmer couldn’t have been any easier! Now to start trimming!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
horrible engineering
on April 17, 2025
Posted by: christelr2819
from Gallatin, TN
Gender:Female
I purchased a combo trimmer/blower. The items arrived yesterday and I was thrilled to open and use them immediately. The instructions in the box included an edger, but none for the trimmer. It was easy enough to put together and I started using it. After only apx. 10 ft. of trimming the string on one side came off. I tried to download user manual from the greenworkstools website, but kept getting error messages. Finally figured out how to open the bottom and after more than an hour have not succeeded in threading the string and closing the housing again. I will return this tomorrow.
Pros: Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 22, 2025
Hello christelr2819.
We are sorry to hear of the issue you experienced. Greenworks Tools has a YouTube channel, offering videos on various topics related to our battery-powered and eclectic outdoor power tools, including lawn care, gardening, and DIY projects, we also have assembly videos for most machines. We have a video here showing how to resting the trimmer line. You can watch the video here, (https://www.youtube.com/watch?v=-3UtaGkO0vI).
Manuals are usually available on the products page. Should the manual not be available we apologies in advance for the inconvenience and urge you to contact by live chat on www.greenworkstools.com or call us at 1-888-909-6757.
We are sorry to hear of the issue you experienced. Greenworks Tools has a YouTube channel, offering videos on various topics related to our battery-powered and eclectic outdoor power tools, including lawn care, gardening, and DIY projects, we also have assembly videos for most machines. We have a video here showing how to resting the trimmer line. You can watch the video here, (https://www.youtube.com/watch?v=-3UtaGkO0vI).
Manuals are usually available on the products page. Should the manual not be available we apologies in advance for the inconvenience and urge you to contact by live chat on www.greenworkstools.com or call us at 1-888-909-6757.
Written by a customer while visiting greenworkstools.com