Customer Reviews for Greenworks - 80V 16" Brushless Cordless String Trimmer, 2.0Ah Battery and Charger Included - Green
Customer Rating
1
Bump geed mechanism is useless
on October 4, 2025
Posted by: StillhasWeeds
A key feature of a trimmer is feeding string. It is absolutely maddening to work with this. It never fed well but I just replaced the bump, spring, and thread cover hoping for a different outcome and this thing will still not maintain more than 2 inches of string. I had to take the cover apart 5 times this morning to manually feed string to do a section of my yard and it's still not done. It works great and fast when a sufficient amount thread is fed out, but this trimmer can't manage to feed that
Pros: Quiet, Environmentally Safe
Response from greenworkstools.comBy Greenworks, October 6, 2025
Hello StillhasWeeds. We regret to hear about the issue being experienced. To help troubleshoot and identify any necessary parts, please start a Live chat on Greenworks page (www.greenworkstools.com) or call 1-888-909-6757. Please have your model and serial number when contacting us directly. Further investigation will be conducted to provide the best assistance.
[This review was collected as part of a promotion.] It has really worked well. I bought the trimmer and went back and bought the edger. The battery works well. It was worth it to me! Good equipment!
[This review was collected as part of a promotion.] Got the weed eater and edger attachment the other day and they both worked great. Also have the 80 volt blower that I’m very happy with. Thanks
[This review was collected as part of a promotion.] These are light years ahead of my old Greenworks plug-in string trimmer and leaf blower. The convenience of not being tethered to a cord (and subsequently string-trimming through that cord at least 2x/season) makes the purchase worth every penny. I also appreciate how the string trimmer is easy to refill, just make sure you read the directions first because it was NOT intuitive for me. The leaf blower has adequate power for my needs, but if you have a lot of leaves, especially heavy wet leaves, you might want to get a stronger model with a higher CFM rating. All in all, these were simple, clean, efficient tools that I expect to be in service for a number of years. I'm already eying up a lawnmower...
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective
[This review was collected as part of a promotion.] I've had this string trimmer for a couple years. It makes certain jobs much faster. The adjustability to different tasks is useful. My complaint is that the string advancement. It's supposed to ratchet feed the string when the head starts and stops. That feature doesn't work adequately for me, and I have to disassemble the head to manually advance the string, which is time consuming.
Pros: Convenient, Effective
Response from greenworkstools.comBy Greenworks, October 1, 2025
Hello Dave33. Thank you for sharing your feedback on your string trimmer. We are glad it has been helpful for your yard work and that you have found the adjustability useful. Regarding the string feed this model uses a bump-feed system, meaning the line advances when the trimmer head is gently tapped on the ground while running. If it is not advancing properly, it may help to check that the spool is wound evenly and not overfilled, and that the line is the recommended size. Dirt or grass buildup inside the head can also prevent the bump mechanism from working smoothly. If you have tried these steps and the problem continues, we would be happy to help troubleshoot further or provide replacement parts if needed. Please reach out via Live Chat at www.greenworkstools.com or by phone at 1-888-909-6757.
[This review was collected as part of a promotion.] I have the leaf blower and a snow blower and I would just love to get the lawn mower too! Because they have great products and if something breaks and it’s not under warranty it is not expensive to replace!! Bob