Customer reviews from greenworkstools.com
Greenworks - 80V 16" Brushless Cordless String Trimmer, 2.0Ah Battery and Charger Included - Green
Average customer rating
4.5
(363 Reviews)
Rating breakdown 363 reviews
5 Stars
265
4 Stars
58
3 Stars
12
2 Stars
7
1 Star
21
93%of customers recommend this product.
(
283 out of
303)
Customer Reviews for Greenworks - 80V 16" Brushless Cordless String Trimmer, 2.0Ah Battery and Charger Included - Green
Customer Rating
2
Great product when it works
on June 15, 2025
Posted by: Honest review
from Detroit, Michigan
Gender:Male
[This review was collected as part of a promotion.] I bought the 16” wire trimmer in 2023. My thought was I’d switch to electric since there’s less maintenance and moving parts so the life should be longer than my gas powered one. I was wrong, I only got two summers of use plus this season I’ve used it three times and now the electric motor has seized up. Very disappointing, US product and with light use in a very small yard it didn’t last very long at all.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 16, 2025
Hello Honest review.
We are sorry to hear about your experience when using this [ADD TOO HERE]. It sounds like you will need to contact us directly and some further information is required to be better assisted. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS) or start a Live chat on www.greenworkstools.com. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
We are sorry to hear about your experience when using this [ADD TOO HERE]. It sounds like you will need to contact us directly and some further information is required to be better assisted. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS) or start a Live chat on www.greenworkstools.com. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Powerful but string constantly cut off
on June 15, 2025
Posted by: Feesor
[This review was collected as part of a promotion.] No matter what quality of string I buy it always cuts off. I’m thinking maybe the voltage might be too high for a string trimmer. They need to invent a steel blade attachment
Response from greenworkstools.comBy Greenworks, June 16, 2025
Hello Feesor.
It is frustrating when your trimmer line keeps breaking, even if you are using high-quality line. Here are some common reasons why this happens and what you can do.
1. Over-winding can strain the string, while under-winding can cause tangling and premature breaks.
2. Make sure you thread the string in the correct direction indicated by the trimmer head.
3. Avoid overfilling the spool, which can cause binding and breakage.
Tips: Follow your trimmer's specific guidelines for installing the line and test the feeding mechanism after installation. By considering these points, you can reduce trimmer line breakage and achieve more efficient trimming.
If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
It is frustrating when your trimmer line keeps breaking, even if you are using high-quality line. Here are some common reasons why this happens and what you can do.
1. Over-winding can strain the string, while under-winding can cause tangling and premature breaks.
2. Make sure you thread the string in the correct direction indicated by the trimmer head.
3. Avoid overfilling the spool, which can cause binding and breakage.
Tips: Follow your trimmer's specific guidelines for installing the line and test the feeding mechanism after installation. By considering these points, you can reduce trimmer line breakage and achieve more efficient trimming.
If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Brushless Trimmer Review
on June 14, 2025
Posted by: Tbasehore
from Pennsylvania
Gender:Male
[This review was collected as part of a promotion.] Item was easy to order, good value for price, and is a direct replacement for my current GreenWorks trimmer that is 7+ yrs old and served my needs well. The current trimmer is still working, but I felt it is time to update, as it is pretty worn.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
New Customer
on June 12, 2025
Posted by: TutuWahine
from Maui, Hawaii
Gender:Female
[This review was collected as part of a promotion.] Just finished assembling my 17" string trimmer...
I accessed the YouTube video for assistance as the book print was too small to see... (I'm 67 of age)... battery is charged... I'm excited to put it to work tomorrow... this is my first battery operated trimmer... from gas powered
I accessed the YouTube video for assistance as the book print was too small to see... (I'm 67 of age)... battery is charged... I'm excited to put it to work tomorrow... this is my first battery operated trimmer... from gas powered
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best String Trimmer!
on June 11, 2025
Posted by: Nirot
from San Luis Obispo Ca
Gender:Male
[This review was collected as part of a promotion.] Bought this trimmer to replace my old gas trimmer, I am amazed at how powerful it is and how long the batteries last, Will buy another !
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
I use this for my landscaping business.
on June 9, 2025
Posted by: Kat works
from Humboldt county , California
Gender:Female
[This review was collected as part of a promotion.] I bought this string trimmer three years ago. I bought my first one in 2014, I worked it hard. It quit on me and I bought this one. I also have a 80volt blower, 21 inch mower and your 18 inch chainsaw. My customers love that I use battery powered tools. I love that I don’t have to carry around gasoline. I love that your tools are so much quieter and have less vibration. I highly recommend them every chance I get. I am just a single older woman with a small business, but I love your tools. Thank you so much.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent product
on June 8, 2025
Posted by: vttnguyen
from Houston, TX
Gender:Male
[This review was collected as part of a promotion.] I bought this to replace my broken Jonsered CI16 (battery), and this one is so much more powerfull and easy to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works Great NO More Gas or Cords!
on June 8, 2025
Posted by: Livinginithaca
from Ithaca,NY
Gender:Male
[This review was collected as part of a promotion.] Incredible entrepreneurs in all of these agencies was worried originally about using a battery-powered string trimmer that it wouldn't have enough power. This works great! Have had no issues with power. Very easy to use. Would recommend for registration a UPC code or a QR code to make it easier for the registration to find the serial number and model numbers however.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com