Customer reviews from https://www.asus.com
ASUS - Vivobook Go15 E1504FA-AS33 Laptop 15.6"FHD AMD R3-7320U 8GB 128GB PCIe WIN11 H in S - Black
Average customer rating
4.3
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
19
4 Stars
6
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for ASUS - Vivobook Go15 E1504FA-AS33 Laptop 15.6"FHD AMD R3-7320U 8GB 128GB PCIe WIN11 H in S - Black
Posted by: James B
Frequency of use:Daily
Verified Purchase:Yes
This laptop is an extraordinary piece example of what I laptop should be! Affordable and an absolute workhorse. Not to mention the beautiful display!
Written by a customer while visiting https://www.asus.com
Posted by: 9696ly
Frequency of use:Daily
Verified Purchase:Yes
It doesn't work!!!It doesn't work!!!It doesn't work!!!It doesn't work!!!It doesn't work!!!It doesn't work!!!
Response from https://www.asus.comBy Chantae, CLM, February 4, 2026
Dear 9696ly,
Thank you for sharing your experience with the ASUS E1504FA laptop. We sincerely apologize for the issues you are facing and the inconvenience this has caused. This is not the quality of products we aim to provide, and we regret that your experience did not meet expectations.
To further investigate the issue and explore available solutions, we recommend contacting our support team directly at https://www.asus.com/us/support/CallUs. Our team will assist you with diagnostics and guide you through the next steps to resolve the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2409018923-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Thank you for sharing your experience with the ASUS E1504FA laptop. We sincerely apologize for the issues you are facing and the inconvenience this has caused. This is not the quality of products we aim to provide, and we regret that your experience did not meet expectations.
To further investigate the issue and explore available solutions, we recommend contacting our support team directly at https://www.asus.com/us/support/CallUs. Our team will assist you with diagnostics and guide you through the next steps to resolve the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2409018923-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com
Customer Rating
3
Doesn't turn on all the time or quickly at all
on February 1, 2026
Posted by: Mark2244
Verified Purchase:Yes
Haven't used much a few times that I have I had to keep pressing the power button and waiting for a couple minutes at a time and order for the initial screen to come on.
Response from https://www.asus.comBy Chantae, CLM, February 2, 2026
Dear Mark2244,
Thank you for sharing your experience with the ASUS E1504FA laptop. We sincerely apologize for the difficulties you’ve encountered when powering on the device and regret the inconvenience of having to wait several minutes for the initial screen to appear.
To help troubleshoot the issue, we recommend following the steps outlined in our FAQ guide linked below. If the problem persists, please contact our support team directly at https://www.asus.com/us/support/CallUs, where our specialists can assist you further and arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2409036340-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Troubleshooting - Device Boot Failure or No Display After Boot (Black Screen) - https://www.asus.com/support/faq/1014276/
Thank you for sharing your experience with the ASUS E1504FA laptop. We sincerely apologize for the difficulties you’ve encountered when powering on the device and regret the inconvenience of having to wait several minutes for the initial screen to appear.
To help troubleshoot the issue, we recommend following the steps outlined in our FAQ guide linked below. If the problem persists, please contact our support team directly at https://www.asus.com/us/support/CallUs, where our specialists can assist you further and arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2409036340-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Troubleshooting - Device Boot Failure or No Display After Boot (Black Screen) - https://www.asus.com/support/faq/1014276/
Written by a customer while visiting https://www.asus.com
Posted by: C_Stair
Frequency of use:Daily
Verified Purchase:Yes
Bought this computee for work. Easy setup and operation. Good batery life.
Written by a customer while visiting https://www.asus.com
Posted by: West35Simon
Frequency of use:Daily
Verified Purchase:Yes
Now that I'm retired, I no longer need MS Office and other software. So, I bought this to stream TV, and it works very well. It does crash occasionally if I have too many of the browser windows open. Also, it restricts me from downloading other browsers.
Written by a customer while visiting https://www.asus.com
Posted by: Bill Shepherd
Frequency of use:Daily
Verified Purchase:Yes
stream movies alot light gaming never gets warm,Super fast!!!
very lite,low profie. the best laptop around the price was good.ASUS did it again,this is my third ASUS
unit, 1moniter,motherboard,laptop! you guys are GREAT! thank you
very lite,low profie. the best laptop around the price was good.ASUS did it again,this is my third ASUS
unit, 1moniter,motherboard,laptop! you guys are GREAT! thank you
Written by a customer while visiting https://www.asus.com