Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Mint
Average customer rating
4.7
(5,516 Reviews)
Rating breakdown 5,516 reviews
5 Stars
4,317
4 Stars
913
3 Stars
193
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Mint
Customer Rating
4
Mostly good
on March 23, 2025
Posted by: Lucas
from New York state
Expertise:Intermediate
I bought this phone on pre-order ever since I got it it has been great though there is one issue that not all people will have and its the support for the galaxy pen unfortunately I couldn't afford the ultra but I atleast expected to be able to buy the pen separate and then use it but it isn't compatible
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, March 25, 2025
Hey there Lucas, we appreciate your feedback on your Samsung Galaxy S25. We understand the desire to use specific accessories and functionality. We do our best to provide information online to help our customers select the device that best aligns to their needs, wants, and budget. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about the features and compatibility of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy - Top-notch Features & Quality
on March 23, 2025
Posted by: FoxieCoxie
[This review was collected as part of a promotion.] The latest Samsung Galaxy S25 phone boasts several exciting new features. These enhancements are designed to improve user experience and streamline daily tasks. From upgraded camera technology to enhanced processing power, there's much to explore. Discover the innovative advancements that redefine mobile capabilities. Experience the future of mobile technology with this cutting-edge device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new Galaxy
on March 23, 2025
Posted by: HugeSamsungFan
[This review was collected as part of a promotion.] Me and my wife had Galaxy S21 before and I broke my screen. I got a great deal on a brand new S25, my first current model year phone ever (our s21s were refurbished and 2 model years old and my s10 and s10 plus were the same).I absolutely love it. I use my Galaxy for everything. The "Now Brief" actually shows me things that interest me. I watch YouTube a lot, use it for music while driving, social media, communication, lots of different utilities. I constantly have many apps running and dozens of tabs open on Chrome. It is always fast and reliable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone.
on March 22, 2025
Posted by: 2muchtipsy
[This review was collected as part of a promotion.] Easy phone to operate. Visually stunning.
Lots of great features
Lots of great features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best yet
on March 22, 2025
Posted by: Aeazy23
[This review was collected as part of a promotion.] I absolutely love my S25, it really is the best there is. The screen size is perfect, and looks amazing. The cameras take amazing photos, and it charges super fast. The AI is so cool, I love the eraser for the camera app, the circle to search. I love everything about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
i love the size of the phone and how it feels
on March 22, 2025
Posted by: rigidparsnip
[This review was collected as part of a promotion.] The now brief is kind of unhelpful but I like the now bar as a feature especially the music player function.
Value
4
Response from Samsung USBy R&R Team, March 25, 2025
Hey there Rigidparsnip, we appreciate your feedback on your Samsung Galaxy S25. We are so happy toh ear that you are overall pleased with the features of your device, especially the now bar. We have provided a link to an article to help you better customize the Now Brief feature to better align to your preferences, and help you discover a better experience with this feature. We have also provided a link to the Samsung Support Team if you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
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Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Nice Compact Phone with Good Battery Life
on March 22, 2025
Posted by: Phowner
[This review was collected as part of a promotion.] I tried it the S25 ultra and found it too big, so swapped to the S25. It is so thin and light in comparison, much easier to use one handed. The battery life is much better than my older phone and the Navy color looks sharp.
Software-wise, the phone experience is mostly smooth and snappy. Gemini is pretty good as a digital assistant now, can set timers and schedule events via voice. The Now Brief feature was not as useful, as it is primarily just a weather app for me, so I disabled it.
Software-wise, the phone experience is mostly smooth and snappy. Gemini is pretty good as a digital assistant now, can set timers and schedule events via voice. The Now Brief feature was not as useful, as it is primarily just a weather app for me, so I disabled it.
Value
4
Response from Samsung USBy R&R Team, March 25, 2025
Hi there Phowner, thank you for your feedback on your Samsung Galaxy S25. We are thrilled to hear that you are enjoying the usage and features of your new phone. We have provided a link to a video to help you customize the Now Brief feature to help you enjoy the usage as much as the other features of your device. We have also provided a link to the Samsung Support Team if you ever have questions about this or any additional features of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It's amazing, does everything perfect watching mov
on March 22, 2025
Posted by: Chayo86
[This review was collected as part of a promotion.] The auto eraser it's amazing , great for streaming content & the now brief it's really handy , the phone overall perfect love it
Value
5
Written by a customer while visiting Samsung US