Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Mint
Average customer rating
4.7
(5,520 Reviews)
Rating breakdown 5,520 reviews
5 Stars
4,319
4 Stars
914
3 Stars
194
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Mint
Customer Rating
4
Good phone weak USB port
on June 29, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Phone has been working seamlessly. The only gripe is that the USB port failed on me and had to replace it. Other than that it's been good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great Ai features.
on June 29, 2026
Posted by: Jostifyby5
[This review was collected as part of a promotion.] This product has great Ai features. Galaxy AI has saved my life when using the Ai eraser because it can eraser certain things you don't want in your picture. It also handles gaming very well with stable performance and samsung dex is a great feature if you want to be productive
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hard days without Galaxy AI
on June 29, 2026
Posted by: Juan234
[This review was collected as part of a promotion.] I love the Galaxy AI helps me throughout the day with things I can't figure out I use it with my job at my home even with some features I can't figure out it lets me know how to use them if it wasn't for the Galaxy AI I don't know how I could solve some of these problems that I go through thank you Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy
on June 29, 2026
Posted by: Twiggy
[This review was collected as part of a promotion.] Takes great pictures! Enjoying this phone. The quality is good. Plus the battery life last pretty long depending on the usage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!!!!
on June 29, 2026
Posted by: Rayman
[This review was collected as part of a promotion.] Love my new phone. Big improvement over my 5g A71 (which was a great phone)
Kids love the AI especially for pics!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Performance and Amazing AI Features
on June 29, 2026
Posted by: TechFanzb
[This review was collected as part of a promotion.] I’ve been very impressed with the Galaxy S25. The phone is fast, responsive, and the display is bright and sharp whether I’m watching videos, playing games, or browsing the web. The battery easily lasts throughout my day, and the cameras take clear, detailed photos in different lighting conditions.
One of my favorite features is Galaxy AI. It makes everyday tasks easier with smart tools that help with searching, writing, and editing. The overall experience feels smooth and well designed.
I also appreciate the premium design and comfortable feel in my hand. This device has become a big part of my daily routine for entertainment, communication, and productivity. Overall, the Galaxy S25 has exceeded my expectations, and I would recommend it to anyone looking for a reliable, high-performance smartphone.
One of my favorite features is Galaxy AI. It makes everyday tasks easier with smart tools that help with searching, writing, and editing. The overall experience feels smooth and well designed.
I also appreciate the premium design and comfortable feel in my hand. This device has become a big part of my daily routine for entertainment, communication, and productivity. Overall, the Galaxy S25 has exceeded my expectations, and I would recommend it to anyone looking for a reliable, high-performance smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is so so
on June 29, 2026
Posted by: Itsjismemelly
[This review was collected as part of a promotion.] I use my phone for everything. Galaxy AI,taking pictures making notes for my self making purchases so it's a very important part of my life. This phone is just ok to me,I need more from my device and I actually can't wait to trade it in. Not for any specific reason but it just didn't do well for me.
Value
3
Response from Samsung USBy R&R Team, July 1, 2026
Hello Itsjismemelly, thank you for your feedback on your Samsung Galaxy S25. We know our customers have different wants and needs from their chosen device, and that it can be a little disappointing when your expectations are not met with your device. We have provided links to resources to help you maximize your experience, and we hope you'll reach out to us again in the future any time you have questions, or want to provide additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Nice big cell
on June 29, 2026
Posted by: Kandykane
[This review was collected as part of a promotion.] I like how big the cell is. I also like that it's easier to use.
Value
4
Written by a customer while visiting Samsung US