Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Mint
Average customer rating
4.7
(5,519 Reviews)
Rating breakdown 5,519 reviews
5 Stars
4,318
4 Stars
914
3 Stars
193
2 Stars
44
1 Star
50
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Mint
Customer Rating
5
Samsung is/will always be my #1 choice for phones
on June 29, 2026
Posted by: ConservMom3
[This review was collected as part of a promotion.] I love the Galaxy Ai feature when Im needing to know quick and truthful answers. Like Google, but way better. I play a game that I've played for 8yrs and the picture quality and resolution are amazing. I have and will always only use Samsung products. Streaming movies is a plus too! I also like the fact I can see and control my kid's samsung products as well for safety.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
FASTER PROCESSING.
on June 29, 2026
Posted by: GALaxyOVA
[This review was collected as part of a promotion.] I switched to Galaxy in 2020 and NEVER looked back. Sooo many features that are available that you cant get with other makers. And the Gemini AI feature is my best friend 🧡 LOVE LOVE LOVE
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Perfect Size Packing Endless Pleasant Surprise
on June 29, 2026
Posted by: GalaxyDiscoverer
[This review was collected as part of a promotion.] I bought the Galaxy S25 primarily looking for a device that actually fits comfortably in my hand and pocket without sacrificing premium performance. Right out of the box, the ergonomic, compact size felt absolutely perfect. However, what has truly blown me away over the past few months is learning just how deeply reliable this phone is.cEvery single day, I feel like I am discovering a new feature, a clever shortcut, or an AI tool that makes my daily routine smoother. The battery life consistently pushes through heavy workdays, the software is fluid, and the camera captures crisp shots instantly. It handles everything I throw at it without a single stutter.It is rare to find a modern phone that nails the compact form factor while remaining an absolute powerhouse. The Galaxy S25 isn't just a reliable piece of tech; it is a joy to use because it keeps getting better the more I learn about it. It has completely exceeded my expectations!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Android phones and AI
on June 29, 2026
Posted by: Goatthang
[This review was collected as part of a promotion.] Galaxy AI need to be doing what I want it to do so I can do what it want me to do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect 0 phone, never any trouble with it
on June 29, 2026
Posted by: Susan8
[This review was collected as part of a promotion.] I love this phone, had never given me any trouble and didn't need constant updates.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Galaxy AI phone is everything
on June 29, 2026
Posted by: Sams25luv
[This review was collected as part of a promotion.] With Galaxy AI my phone becomes my personal assistant. It helps me with writing professional messages and emails. When i dont know something or have a question, it provides the correct answers for me.
The fact that i can do multiple things at one time with just my samsung galaxy s25 Is why i chose Samsung.
The fact that i can do multiple things at one time with just my samsung galaxy s25 Is why i chose Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE MY PHONE
on June 29, 2026
Posted by: Beebee
[This review was collected as part of a promotion.] Love it. Sometimes it's magical how it helps me to learn about different places. The maps app that came with the phone is the one that's used the most. Other than the games I have downloaded onto my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
S25 garbage
on June 29, 2026
Posted by: Evanator201
[This review was collected as part of a promotion.] This phone sucks and galaxy ai is rigged. This phone hardly charges anymore and sounds like a rattle can.
Value
1
Response from Samsung USBy R&R Team, July 2, 2026
Hi there Evanator201, we appreciate your feedback on your Samsung Galaxy S25. We absolutely understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to an article to help you with the device not charging, and the speaker not functioning as intended. We have also provided a link to the Samsung support Team to assist you with any features of Galaxy AI that you believe are making any sort of errors during usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US