Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Mint
Average customer rating
4.7
(5,433 Reviews)
Rating breakdown 5,433 reviews
5 Stars
4,267
4 Stars
907
3 Stars
186
2 Stars
39
1 Star
34
84%of customers recommend this product.
(
74 out of
88)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Mint
Customer Rating
5
This phone is super!
on August 22, 2025
Posted by: Glogay
[This review was collected as part of a promotion.] This galaxy ai is so advanced it's not even funny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone with one very annoying con
on August 22, 2025
Posted by: JD12345hkdijdn
[This review was collected as part of a promotion.] Phone size is perfect, screen is great, phone is mostly snappy with the occasional hiccups here and there but great otherwise. Fingerprint reader is great, but facial recognition is really not good especially in low light environments. The one thing that bothers me most about this phone is the battery. SOT and standby time are terrible and really ruin the experience. I don't use much of Galaxy AI but love the photo eraser feature.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy is life
on August 22, 2025
Posted by: Str4ta
[This review was collected as part of a promotion.] My S25 is everything! It's what I use for all aspects in life. Its used as a picture album, gaming device, movie theater to the smaller aspects like my alarm clock and paired with my galaxy watch my health monitor. There is nothing my galaxy devices aren't apart of.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome S Series
on August 22, 2025
Posted by: ModernDaimon
[This review was collected as part of a promotion.] I love this S25. Not only does Galaxy AI make things so much easier but the interface is smooth switching between apps is seamless and the brief is really clutch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 review
on August 22, 2025
Posted by: Grecs1234
[This review was collected as part of a promotion.] Phone is very snappy, apps open up very fluently. This is coming from an s10 user though so they're is an expected level of improvement. Only gripe I have is that the phone does not have SD card slot/headphone jack and display resolution is visibly lower that the s10 (how old is the s10?)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsungnew phone
on August 22, 2025
Posted by: Jesserz
[This review was collected as part of a promotion.] Galaxyai is awesome I use it all the time
I use it as a therapist lol its helped alot
I use it as a therapist lol its helped alot
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thumbs up
on August 22, 2025
Posted by: Kmrm76
[This review was collected as part of a promotion.] No comment at this time. All past experiences are good though
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Where's the "that's new" moment?
on August 22, 2025
Posted by: StickyNicky
[This review was collected as part of a promotion.] I switched from Motorola to Samsung this week. The "Galaxy AI" does process faster than my MotoAI did. I also notice the processing speed is faster. Other than that, I am not impressed. Samsung doesn't offer many shortcuts and I liked having numerous gestures to make the device convenient. For example, the screenshot gesture doesn't always work. I have went through all the settings and I definitely feel like I went backwards with this purchase. I can't customize or utilize the options I enjoyed with my previous phone. The positives are the phone is fast and I haven't had too many glitches. Unfortunately, I haven't found any new capabilities. Even the Galaxy AI is only nice when it actually understands what I am saying; I have to use my keyboard a lot more. I am trying to stay optimistic and hopefully I can find some new capabilities soon...
Value
2
Response from Samsung USBy R&R Team, August 26, 2025
Hey StickyNicky, we appreciate you sbaring your thoughts about your Samsung Galaxy S25 with us. We are happy to hear that you are pleased with the enhanced speed of your device. We know it can take time to adjust from one operating system and featues to another. We have provided a link to the complete manual for your device to help you with the full capabilities and aligning the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you with the voice to text feature, and to answer any questions you may have about your new device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US