Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Mint
Average customer rating
4.7
(5,559 Reviews)
Rating breakdown 5,559 reviews
5 Stars
4,351
4 Stars
920
3 Stars
195
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Mint
Customer Rating
5
Phone works great
on September 15, 2025
Posted by: Bottomfeeder
[This review was collected as part of a promotion.] Works great for evrything from phone calls all the way to ps2 emulators thoroughly impressed with the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great AMOLED screen, poor fingerprint sensor.
on September 15, 2025
Posted by: Micoboys
[This review was collected as part of a promotion.] Bixby is a hit or miss. But works when she hears the prompt correctly.
Value
3
Response from Samsung USBy R&R Team, September 18, 2025
Hi there Micoboys, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We know how important your phone is to you for a range of daily tasks. We have provided a link to an article tohelp you with the fingerprint reader on your device. We have also shared a link to the Samsung Support Team to offer assistance with Bixby or any additional questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product takes great photos
on September 15, 2025
Posted by: Bigstan
[This review was collected as part of a promotion.] My phone works absolutely fine no problems ever thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has been flawless.
on September 15, 2025
Posted by: StellarWolf213
[This review was collected as part of a promotion.] Since I've had the phone, it's been a little hard to adjust. How small it is compared to my other one, but 10 × 100 times better faster. Has it lagged updates happen really fast? I used to have to wait for like almost an hour for updates. So updates are quick everything's perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE THE NEW AI IT TURNS ME INTO A WHOLE PERSON
on September 15, 2025
Posted by: PHATGIRL
[This review was collected as part of a promotion.] I LOVE THE NEW AI IT TURNS ME INTO ANOTHER PERSON AND IT'S GREAT USING IT ON CAPCUT I LOVE IT SO THANKS
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 review
on September 15, 2025
Posted by: Sam2025
[This review was collected as part of a promotion.] Everything works great. I wish it had voicemail to written format transcription.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love my Galaxy phone
on September 15, 2025
Posted by: DANinPhxAz
[This review was collected as part of a promotion.] I love my Galaxy phone it's a quality phone and I love doing AI on it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fake entry
on September 15, 2025
Posted by: Blinds25fool
[This review was collected as part of a promotion.] My galaxy s25 is soo dreamy for me I can't stop playing with it! All my friends keep saying "your going to go blind if you keep playing with it like that"!
Value
5
Written by a customer while visiting Samsung US