Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Mint
Average customer rating
4.7
(5,432 Reviews)
Rating breakdown 5,432 reviews
5 Stars
4,266
4 Stars
907
3 Stars
186
2 Stars
39
1 Star
34
84%of customers recommend this product.
(
74 out of
88)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Mint
Customer Rating
2
Don't get this one!
on December 5, 2025
Posted by: DLCellPhones
[This review was collected as part of a promotion.] This phone has lots of issues and it's brand new. Same for my husbands purchased the same day. We really aren't happy with them.
Value
2
Response from Samsung USBy R&R Team, December 9, 2025
Hi DLCellPhones, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how frustrating it is to have a phone that is not aligning to your expectations, and we are always happy to help our customers resolve any frustrations they are experiencing. Without knowing the details of your frustration, we have provided a link to the Samsung Support Team for your convenience. They can assist you at your convenience through chat. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on December 5, 2025
Posted by: Love2Rollup
[This review was collected as part of a promotion.] Galaxy AI is a very helpful tool!
Many different cool gadgets on the S25!
Gemini is a very helpful assistant!
Many different cool gadgets on the S25!
Gemini is a very helpful assistant!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Review of S25
on December 5, 2025
Posted by: JensJamsfashion
[This review was collected as part of a promotion.] The s twenty five is probably the best phone I have had yet out of the galaxys.I've always been an android user.And I have to admit this one does top the rest period the camera is great, lots of storage, and it runs smooth. Galaxy AI on this device takes the cake on any of the rest of them.Overall, I give it five out of five stars
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the phone..
on December 5, 2025
Posted by: Slylee5656
[This review was collected as part of a promotion.] I love the great features.Camera is excellent. The battery lasts a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This specific product is very useful for everyday
on December 5, 2025
Posted by: FeaniqxNona
[This review was collected as part of a promotion.] I love all of the features, Like Galaxy AI, Bixby, camera has great quality and I love the "ok Google" feature. I also love that it comes equipped with a live translator for phone calls. I use this device for school, work ,social media, home and other tasks such as gaming, games and other platforms. It has been very useful and helpful . I really love Galaxy and Samsung. Best phone to have and I also recommend to my family and friends!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 5, 2025
Posted by: Gr8tphone
[This review was collected as part of a promotion.] Great phone, lite and durable. Fast and reliable compared tho all my previous phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really like 4.5 Stars, really good phone
on December 5, 2025
Posted by: CLTGUY81
[This review was collected as part of a promotion.] The Galaxy S25 is a fast, premium‑feeling phone with excellent battery life and connectivity.
Its biggest weakness is the camera, which lags behind when I compare it to my wife’s Pixel 10, the Galaxy S25’s camera falls short. The Pixel consistently delivers sharper photos, and the camera loads and feels more responsive. While the S25 has a better zoom than the pixel, it barely improved over the S20 series. The S25 Ultra has the mega zoom that is coveted, and this is the basic S25s biggest weakness.
Performance & UI: Where the S25 shines is everyday use. The UI is snappy, apps load lightning fast, and it feels like a major step up from my old, battle‑proven S20 FE. Pairing with my Galaxy Watch 4 and 8 Classic was seamless and quick.
Battery & Build: Despite being smaller and lighter than the Pixel 10, the S25 feels more premium. The battery easily lasts a full day with light gaming, browsing, and messaging. Build quality seems solid, though time will tell if it can endure the same 5‑year “torture test” my S20 FE survived.
Connectivity: On T‑Mobile’s UC 5G network, speeds are excellent. Even driving through remote areas, the phone transitions smoothly to Starlink satellite coverage. When this happens, the phone simply displays “SAT” — a clear indicator you’re on satellite mode, not roaming on another carrier. The handoff is seamless, requiring no effort from the user.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
my galaxy s25 has been great
on December 5, 2025
Posted by: galaxygirl23
[This review was collected as part of a promotion.] I love my s25! the pink is so pretty. the battery last me all day. music, videos, and phone calls sound good on it. it takes great photos. Galaxy AI is also very good, it helps me out a lot when I have a quick question! I've had no issues
Value
5
Written by a customer while visiting Samsung US