Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Mint
Average customer rating
4.7
(5,373 Reviews)
Rating breakdown 5,373 reviews
5 Stars
4,220
4 Stars
895
3 Stars
185
2 Stars
39
1 Star
34
84%of customers recommend this product.
(
74 out of
88)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Mint
Customer Rating
4
Personalization is here
on August 10, 2026
Posted by: Danker2
[This review was collected as part of a promotion.] I chose the s25 because of all the personization you can do. Anything you can think of you want to do to your phone it's here.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on August 10, 2026
Posted by: DisappointedWithS25
[This review was collected as part of a promotion.] I had to upgrade my Galaxy S10 as it was not longer supported. It was a wonderful phone, used it for years with no problems. I chose the S25 as my new phone and am quite disappointed. It no longer charges via the USBc plug, and people can no longer hear me unless I use speaker phone. I've only had this phone for 10 months and would not recommend it.
Value
3
Response from Samsung USBy R&R Team, August 12, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We understand how distressing it is when your device is not operating as intended or expected. We have provided a link to an article to help you with the microphone of your device for your phone calls. We have also provided a link to the Samsung Support Team to help you review all options available to you to resolve the frustration with your charging port. We appreciate you being a Samsung customer. -Elizabeth
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful Choice!
on August 10, 2026
Posted by: Princesse
[This review was collected as part of a promotion.] I’m so happy with my S25 I chose! It’s a wonderful phone with great features, a beautiful design, and excellent performance. I’m very happy with my choice and would definitely recommend it. 5 stars i love all my Samsung items
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All around great phone great ai assistance
on August 10, 2026
Posted by: N82026
[This review was collected as part of a promotion.] All around great phone has great features.Great, a I assistant works.Great for watching videos, movies, plenty of power for playing games camera is good very clear pictures even in low light or at night.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on August 10, 2026
Posted by: Imaginethat
[This review was collected as part of a promotion.] I am so glad I finally decided to upgrade my Galaxy S9, and happy I chose the Galaxy S25 with which to do it.
This phone is super fast, switches seamlessly between apps, the built-in AI photo editor is awesome... It makes me wonder why it took me so long to replace that old, but slow and reliable, phone.
Oh, and I rarely get on my desktop computer any longer, because I can do pretty much anything from the S25!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great phone
on August 10, 2026
Posted by: lotto2619
[This review was collected as part of a promotion.] I chose the samsung galaxy phone and watch. I have always used samsung products because they are simply the best bang for my cash!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I chosen the best!
on August 10, 2026
Posted by: Luvmeallova79
[This review was collected as part of a promotion.] I chose the Galaxy S25 because it matches how I move simple, fast, and built for real life. I chose it because it doesn’t lag, freeze, or slow me down when I’m juggling school, work, and my kids. I chose it for the Galaxy AI too because it actually helps without being extra. It makes writing, organizing, and multitasking smoother. I chose it because the battery lasts all day the camera hits every time, and the whole device feels solid and dependable. Overall, I chose the Samsung Galaxy S25 because it’s modern, reliable, and fits my everyday flow perfectly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything
on August 10, 2026
Posted by: Rell84
[This review was collected as part of a promotion.] I love everything Samsug. My S25 is the best. Everything is so easy to use plus super cool functions for everything. The camera is the best and I chose to be s Samsug owner forever
Value
5
Written by a customer while visiting Samsung US