Customer reviews from vitamix.com
Vitamix - 5200 Blender, Professional-Grade, Stainless-Steel Blades, Self-Cleaning, 64 Oz Container - Red
Average customer rating
4.7
(1,294 Reviews)
Rating breakdown 1,294 reviews
5 Stars
1,106
4 Stars
94
3 Stars
45
2 Stars
30
1 Star
19
95%of customers recommend this product.
(
168 out of
177)
Customer Reviews for Vitamix - 5200 Blender, Professional-Grade, Stainless-Steel Blades, Self-Cleaning, 64 Oz Container - Red
Posted by: Mary678
Verified Purchase:Yes
Very noisy i have to leave the kitchen when it is by used.
Pros: Easy to use
Response from vitamix.comBy Vitamix, May 28, 2025
HI! We do know our machines can let out a bit of a roar when blending, however, Vitamix machines meet the regulatory requirements that may be statutory in their country of sale, including sound levels.
Written by a customer while visiting vitamix.com
Posted by: Trisha St Onge
from Jackson WY
Verified Purchase:Yes
I have three other vitamixers: and just bought another one for a new home. This newer version is very light and plastic feeling. It is not nearly as solid as my other three. Plus, this newer version has that automatic stop if it senses any over heating ; which it days quit the first time I used it ; and I felt it was not over heating to cause it to shut down. The new one does puree very well - which is the main reason I like vitamixers. I love my other three older models. The new model is very disappointing- except it does purée wonderfully. Something must have changed as far as the quality during manufacturing…..
Pros: Texture Quality, Recipe Enhancement, Other
Written by a customer while visiting vitamix.com
Posted by: Lynn in Idaho
Verified Purchase:Yes
It's great. Powerful. Simple. Everything I wanted except for one thing. My Cuisinart blender was glass. This one's plastic. I wish it was glass. That's why I dinged it one star.
Written by a customer while visiting vitamix.com
Posted by: Cas McSchwabe
Verified Purchase:Yes
My old 5200 was a champ! The new 5200 motors aren't up to par with the Vitamix brand that once was. New motor is light and allows the base to move around on the counter. New motor over heats easily. Disappointed I paid full retail for this new machine that isn't as good as my old one. Looking for a different company with higher quality standards.
Response from vitamix.comBy Vitamix, October 20, 2025
Hi! We are sorry to hear of your experience. Please know that newer machines are more sensitive to overheating to protect the motor. The best way to prevent this is to take the machine up to its highest speed within the first 5 seconds of blending. This will give you the best blend, keep the motor cool and lessen any vibration you are experiencing.
Written by a customer while visiting vitamix.com
Posted by: Roger N
Verified Purchase:Yes
It’s not as versatile as my first Vitamix, which I love.
Written by a customer while visiting vitamix.com
Posted by: LynH
from Tx
Verified Purchase:Yes
I was expecting this to be much “fancier” and able to blend without so much stopping and stirring. I think I bought the lowest model, so maybe that’s why. But it’s so expensive and I always heard how amazing Vitamix blenders are. I’ve been disappointed so far. I bought it mostly for smoothies. I wanted a better, smoother consistency. I was hoping I could push a button, walk away, and it would blend. In reality, I have to turn up the blending speed manually, very slowly, to make sure the blades don’t just free spin at the bottom. I have to stop around 5 times to stir everything and get the blades to “catch” again. It DOES give the consistency I love at the end. But it takes way more finagling than I anticipated.
Pros: Texture Quality
Response from vitamix.comBy Vitamix, January 13, 2026
Hi, we are sorry to hear of your experience. Because it is a high performance blender, the Vitamix is designed to be run on the highest speed your unit has for the majority of the recipes you are blending. Therefore, please make sure you are processing on the highest speed to get the best performance from your product. Additionally, thicker blends will require the assistance of the tamper. The tamper directs food downward into the blades in order to prevent air pockets from forming, which occurs most commonly with thicker blends. We recommend giving these tips a try the next time you are making a smoothie to see if the performance improves! Please call us at 1-800-848-2649, for further troubleshooting and tips.
Written by a customer while visiting vitamix.com
Posted by: KShing
Verified Purchase:Yes
Returned, does not do the job for the price. Tiny pieces is what you get not smooth texture.
Response from vitamix.comBy Vitamix, January 22, 2026
Hi, we are sorry to hear that this product did not work for you. If you try Vitamix again, please reach out to us for blending tips to get the consistency you are looking for. All Vitamix machines can achieve the smooth texture.
Written by a customer while visiting vitamix.com
Posted by: Laserguy
Verified Purchase:Yes
I have have a Vitamix 5200 for maybe 20 years. I realized it wasn't working as well as it once did so we decided to replace it. We basically use it for smoothies using essentially the same ingredients as we always have for many years. Sadly, the new 5200 doesn't work nearly as well as the old one. About once a week I have go dig out the base unit from the garage to finish our breakfast because the new one once again shuts down. There is no way this unit could make ice cream or anything else remotely heavy duty like the old one could when it was new. Very disappointed in this product.
Response from vitamix.comBy Vitamix, February 10, 2026
Hi, we are sorry to hear of your experience. Please know that the newer units have a more sensitive thermal protection system to protect the motor and will shut off when they get too warm. To avoid overheating your machine in the future, be sure to ramp the machine up to the highest speed within five seconds of turning it on to activate the cooling fan in the motor. If you have tried these tips and still are having an issue, please call us at 1-800-848-2649, so we can further assist.
Written by a customer while visiting vitamix.com