This is my 2nd 5200. My last one started to have issues with the motor after 10+ years of owning it, so it was time for a replacement. I pretty much use it daily, sometimes multiple times a day to make shakes, sauces, and sometimes soups. It’s a staple appliance in my home. It has been very reliable. My only complaint is that I only needed a new base, not a new container to go with it as I already own all the container sizes. My go-to container is the stainless steel 48oz, which meets the majority of my needs and eliminates the food coming into contact with plastic. I wish there were stainless steel containers in other sizes.
Pros: Durability, Easy to use, Versatility, Power, Other
This Vitamix instructional video was key to me successfully making smoothies. In the video, the woman demonstrates ramping up the speed control: "This is a ramp." Before I saw that, I was slowly increasing the speed to somewhere between 4 and 8 and the motor was overheating and shutting off. I was about to return the machine.
Since watching that video and a bit of trial and error, it's acceptably easy to make a smoothie with the blender. (FWIW, I typically use milk, greek yogurt, fresh banana, celery, frozen spinach or broccoli, frozen fruit, and whey protein powder.)
I still find the machine kind of finicky. Some devices have to be operated just so whereas some are overbuilt and have margin for error; I wish this machine was overbuilt and had more margin for error. I wish the blender container was bigger. I wish the machine was more tolerant of thick mixtures. Smoothies that are thin enough to pour easily can still be too thick for the machine. Then I have to add water to continue blending effectively.