I am really disappointed with my purchase. I have had a re conditioned 5200 for over 10 years and decided to take advantage of Vitamix sale and pass mine on to my daughter. I bought a NEW 5200- same exact model,horsepower etc only this was a NEW one- not reconditioned. When I received it- I tried it out- now more than a month- and it just isn't the same. It sounds different, its NOT as powerful for sure. The base is also MUCH lighter in weight. I make the Same exact smoothies every morning- 3 different ones for my family. I have been using it for this past month- and STILL doesn't blend as well as the 10 yr old reconditioned one! I have even tried a different blender jar- I bought the stainless steel one- and tried that too- and still the same. I intend to contact Vitamix to see what my options are- but my Old 10 year old one is still head and shoulders above this new one! I feel the quality has really declined in the past 10 years.
Response from vitamix.comBy Vitamix, October 23, 2024
Hi there. We are sorry to hear of your experience with your new 5200. Please call us at 1-800-848-2649, we would be happy to further assist.
Its finally good to have the best on my counter! It does it all, it has the best vortex action of any blender on the market and is super easy to use. Where its a fresh peach daiquiri, making basil pesto, butternut squash soup or whatever, it does a marvelous job. Well worth the money.
I have used this Vitamix to blend fruits and vegetables. With the narrower base it has worked very well at blending everything into a smooth drinkable healthy beverage in a short amount of time.
Pros: Speed of Service, Texture Quality, Durability, Easy to use, Product features, Power
I love my new Vitamix. I have had two previously (gave one to my daughter and lost the other in a move) and I think I love this one the most. I have to use the plunger less frequently and the motor seems to be much quieter than my previous ones. I tried a different brand (you know which one) before purchasing this, but took it back. Once you have a Vitamix, nothing else stacks up!