I’m sure this is a great product, however I couldn’t get it to work. I could never get the airplane chip into the straightener. I had to take it back.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, July 24, 2020
Hello Teri, this is Kelly with Dyson. Thank you for sharing your review. The Corrale straightener uses four key pieces of technology. The flexing plates provide just the right amount of flex to gather and adapt to the hair, and also provide the tension needed for styling. The intelligent heater system delivers the required heat to the plates. Intelligent heat control regulates the temperature of the plates 100 times a second to make sure they never exceed your chosen temperature. And finally, a 4-cell lithium ion battery enables enhanced styling with cord-free versatility.
We are sorry to hear that you were not able to use/enjoy your Dyson Corrale hair straightener as intended. While it's unusual to hear that the flight-ready tag would come out of the machine, it is a replaceable part. While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Should have waited for the new and improved version
on July 21, 2020
Posted by: Lovestolaugh
Gender:Female
I love dyson so this was a bit of a disappointment. The cordless feature is great. The weight is not so bad, the battery life doesn't bother me. I cradle ithe straightner when I need to set it down and the mentary charge is enough to keep it going while I do my hair. The downfall is that no matter what I do the corrale straightener grabs my hair leaving obvious lines. The grabbing happens while straightening and curling. Such a disappointment. I hope they offer a trade in program for the new and improved version.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, July 24, 2020
Hi there, this is Kelly with Dyson. Thank you for sharing your review, and experience with us, regarding your use of the Dyson Corrale hair straightener. The Corrale straightener uses four key pieces of technology. The flexing plates provide just the right amount of flex to gather and adapt to the hair, and also provide the tension needed for styling. The intelligent heater system delivers the required heat to the plates. Intelligent heat control regulates the temperature of the plates 100 times a second to make sure they never exceed your chosen temperature. And finally, a 4-cell lithium ion battery enables enhanced styling with cord-free versatility.
We're sorry to hear that you didn't have a better experience with your Dyson Dyson Corrale straightener. With regard to it pulling or catching your hair, we would recommend making sure parting your hair in 3 sections and ensuring your hair is fully dry before you use the Dyson Corrale™ straightener. Another tip we recommend is using some tension as the plates are flexible and applying tension will allow the hair to pass through with ease. We would value the opportunity to ensure that your hair straightener is performing as designed, or address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com we are happy to provide you with support.
I tried to use it four times before putting it away in a drawer. The little piece that activates it does not fit well and the straightener shuts off every time it falls out. I WASTED a lot of money on this appliance from Dyson. I still love the hairdryer, but the Dyson Corrale is a loser!
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, July 21, 2020
Hi there, this is Kelly with dyson. We are sorry to read your review, and to hear of your disappointing experience you've had with your Dyson Corrale straightener. The Corrale™ straightener uses four key pieces of technology. The flexing plates provide just the right amount of flex to gather and adapt to the hair, and also provide the tension needed for styling. The intelligent heater system delivers the required heat to the plates. Intelligent heat control regulates the temperature of the plates 100 times a second to make sure they never exceed your chosen temperature. And finally, a 4-cell lithium ion battery enables enhanced styling with cord-free versatility. It sounds like from what you're describing, that your flight tag is not staying in place. This isn't the experience we would expect for you to have. We would value the opportunity to ensure that your Corrale is performing as designed, or address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com we are happy to provide you with support.
I was pressed for time and my Dyson hair dryer and my Dyson straightener came to my rescue. I had perfectly smooth, straight hair in less than 15 mins after my shower and I was able to make my appointment on time. Thank you, Dyson. Very happy with my products.