Customer reviews from Dyson
Dyson - Refurbished Excellent - Corrale Hair Straightener - Copper/Nickel
Average customer rating
4
(744 Reviews)
Rating breakdown 744 reviews
5 Stars
412
4 Stars
114
3 Stars
90
2 Stars
44
1 Star
84
71%of customers recommend this product.
(
446 out of
630)
Customer Reviews for Dyson - Refurbished Excellent - Corrale Hair Straightener - Copper/Nickel
Customer Rating
3
Fast straightening my hair
on August 16, 2020
Posted by: M1234
Gender:Female
I like the straightener. I just don’t like the battery like and the fact that the airplane mode tag fell off so now I have to make sure I keep it on a safe place.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Support, August 18, 2020
Hello,
Thank you for your review. This is Miella from Dyson Customer Support. We're happy to hear you've been enjoying the performance of the Dyson Corrale™ straightener. The Corrale straightener was designed with flexible plates and the ability to self-monitor the heat, and these couples together provide less heat damage and less time in styling.
The machines features up to 40 minutes of styling, depending on the heat setting used. However, you can use the machine on hybrid mode while it's charging, so your styling is uninterrupted.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson Customer Support. We're happy to hear you've been enjoying the performance of the Dyson Corrale™ straightener. The Corrale straightener was designed with flexible plates and the ability to self-monitor the heat, and these couples together provide less heat damage and less time in styling.
The machines features up to 40 minutes of styling, depending on the heat setting used. However, you can use the machine on hybrid mode while it's charging, so your styling is uninterrupted.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
3
It was just ok
on August 16, 2020
Posted by: Susan
Gender:Female
I have many Dyson products and I am in love with my Dyson blow dryer, so I thought I would feel the same way about the straightener. The concept of less heat is great, and it did straighten my hair well, but it did not perform any better than my prior flat iron. In fact, I felt like it pulled my hair a little instead of gliding through it. I have fine thick wavy hair, shoulder length, that is easy to straighten. I liked the idea of no cord and didn’t mind the weight of the iron because it doesn’t take me a long time to do all my hair. But at the price of the iron, I did not feel it performed any differently than any other iron. In the end, I returned it. I really had hoped I would love it.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, August 18, 2020
Hello,
Thank you for your review. This is Miella from Dyson Customer Support. We're happy to hear you've enjoyed the performance and cord-free features of the Dyson Corrale™ straightener. We engineered the machine to provide great results in styling with 50% less heat damage than the conventional straightener. The ability to use the machine cord-free is a great function so the cord isn't inconvenient. However, you can use the machine in hybrid mode too!
We're sorry that you experienced a pulling sensation. The Dyson Corrale has flexible plates that mold themselves to the sectioned hair for easy seamless styling. When this happens, we recommend sectioning the hair into smaller sections to avoid this.
We hope that you continue to consider Dyson products for your home in the future.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson Customer Support. We're happy to hear you've enjoyed the performance and cord-free features of the Dyson Corrale™ straightener. We engineered the machine to provide great results in styling with 50% less heat damage than the conventional straightener. The ability to use the machine cord-free is a great function so the cord isn't inconvenient. However, you can use the machine in hybrid mode too!
We're sorry that you experienced a pulling sensation. The Dyson Corrale has flexible plates that mold themselves to the sectioned hair for easy seamless styling. When this happens, we recommend sectioning the hair into smaller sections to avoid this.
We hope that you continue to consider Dyson products for your home in the future.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Quick and easy
on August 13, 2020
Posted by: ljdaul
Gender:Female
My hair texture has changed with aging. My gray is coming in coarse and frizzy. I spent a lot of time styling my hair when I was young. Those days are long gone. I am too lazy to take the time needed to use my regular straightener. The Dyson Corrale is so fast and easy to use. I no longer walk around with "witch" hair LOL !
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Love my Dyson
on August 4, 2020
Posted by: Trisha
Gender:Female
I have had this about 2 months and I love it. My hair had never looked healthier and easy yo care for It was worth every penny
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Expected better performance
on August 3, 2020
Posted by: Pmloz
Gender:Female
It’s a bit heavy but like the grip. Makes it easy for my arthritis. I’m not pleased at how long the heat last. I have thick hair & was hoping it wouldn’t take too long to straighten my hair but it does especially with the amount I paid.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, August 6, 2020
Hello there, this is Kelly with Dyson. Thank you for sharing your review. We're happy to hear that you've found the Dyson Corrale™ straightener so easy to grip and hold, thus far in your use. The Corrale™ straightener uses four key pieces of technology. The flexing plates provide just the right amount of flex to gather and adapt to the hair, and also provide the tension needed for styling. The intelligent heater system delivers the required heat to the plates. Intelligent heat control regulates the temperature of the plates 100 times a second to make sure they never exceed your chosen temperature. And finally, a 4-cell lithium ion battery enables enhanced styling with cord-free versatility.
We're sorry to hear that in your experience, you've found that the straightener's heat doesn't last long. As a reminder, while we don't expect any issues to occur, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
We're sorry to hear that in your experience, you've found that the straightener's heat doesn't last long. As a reminder, while we don't expect any issues to occur, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Pa2m2ela
Gender:Female
Verified Purchase:Yes
I love how quickly it heats up and that my hair doesn't have the cooked hair smell that regular curling irons can produce when you use them. I do love how smooth my hair is when I use it.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Support, August 4, 2020
Hi there, this is Kelly with Dyson. Thank you for your review. We are thrilled to hear that thus far in your use, you have found that the Dyson Corrale straightener works so well for you. The Corrale™ straightener uses four key pieces of technology. The flexing plates provide just the right amount of flex to gather and adapt to the hair, and also provide the tension needed for styling. The intelligent heater system delivers the required heat to the plates. Intelligent heat control regulates the temperature of the plates 100 times a second to make sure they never exceed your chosen temperature. And finally, a 4-cell lithium ion battery enables enhanced styling with cord-free versatility.
We would value the opportunity to ensure that your Dyson is performing as designed, or address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com we are happy to provide you with support.
Best wishes,
Kelly
Dyson Customer Support
We would value the opportunity to ensure that your Dyson is performing as designed, or address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com we are happy to provide you with support.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
2
Great BUT very loud!
on July 29, 2020
Posted by: HE2020
I have Dyson hair dryer and the airwrap and love both so bought the Carrole in a heart beat! I am very happy with the results but its extremely loud and I keep hearing a buzzing sound whenever its on. I don't know if its defective or even safe to use. I tried contacting the support team and sent emails and no response so far! I hope someone can assist shortly.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, August 4, 2020
Hi there, this is Kelly with Dyson. Thank you for sharing your review of the Dyson Corrale. We're happy to hear that you've been so pleased with the results you've seen from your use, thus far. We wouldn't expect to hear that your machine is loud, or that you're hearing a buzzing noise in your use. While we find most problems may be resolved via simple, yet effective troubleshooting at home, this is certainly not the kind of experience we expect for any of our valued owners. Rest assured, we're keen to learn more about your experience and provide you with support. Please feel free to contact us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Service
Best wishes,
Kelly
Dyson Customer Service
Written by a customer while visiting Dyson
Customer Rating
5
Best technology on the planet!
on July 23, 2020
Posted by: MaeSFL
Gender:Female
So...I was a bit skeptical. Now, I’m just blown away. First, it feels like a super-high-end product. It’s beautiful. Most importantly, it’s worth every penny. I have 3b curls with some flat sections. I like to straighten, then get some curls on. I went from crazy hair to a gorgeous salon look in 15 mins with only 1/3 of the battery used. This cut my time from 35 mins. My hair looks shiny and feels silky soft. That never happened before with any of my previous tools. My hair has been heat damaged for years. No burnt smell and no broken hair after using the Corrale. If you want healthy, beautiful hair fast, stop reading and get one! I’m looking forward to healthier hair.
The fuchsia is incredibly posh.
I would recommend this to a friend!
Written by a customer while visiting Dyson