Customer reviews from Dyson
Dyson - Refurbished Excellent - Corrale Hair Straightener - Copper/Nickel
Average customer rating
4
(744 Reviews)
Rating breakdown 744 reviews
5 Stars
412
4 Stars
114
3 Stars
90
2 Stars
44
1 Star
84
71%of customers recommend this product.
(
446 out of
630)
Customer Reviews for Dyson - Refurbished Excellent - Corrale Hair Straightener - Copper/Nickel
Customer Rating
3
A bit dissatisfied
on August 27, 2020
Posted by: Penny
Gender:Female
The first straightener arrived damaged to my frustration. I contacted Dyson, returned the item, and received a replacement. I was really excited about this product. I have a Dyson hair dryer which works great on my hair. I am disappointed with the straightener. The product was quite expensive and it really doesn't straighten my hair my better than other straighteners. I expected much more for the price. It's heavy, bulky and doesn't keep the charge for very long. If I try and use the cord it keeps falling away from the product while I am using it. I am still deciding whether I would like to return this product.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, August 29, 2020
Hi Penny, this is Kelly with Dyson. We're sorry to read your review, and to hear that your first Dyson Corrale™ straightener arrived damaged. That's very unfortunate to hear, and we can assure you, not the experience we would expect for you to have. We were also sorry to learn that you've been disappointed thus far with the performance from the Corrale.
The flexing plates provide just the right amount of flex to gather and adapt to the hair, and also provide the tension needed for styling. The intelligent heater system delivers the required heat to the plates. Intelligent heat control regulates the temperature of the plates 100 times a second to make sure they never exceed your chosen temperature. And finally, a 4-cell lithium ion battery enables enhanced styling with cord-free versatility. The Corrale can be used cord-free for added versatility. It also features hybrid charge mode. Hybrid charge mode involves styling with the Corrale with its magnetic 360° charging cable attached. Using the Dyson Corrale™ straightener in hybrid charge mode allows you to extend your run time should you need longer. It sounds unusual to hear that your cord isn't staying attached while using in hybrid mode.
We would value the opportunity to ensure that your Dyson is performing as designed, or address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com we are happy to provide you with support.
Best wishes,
Kelly
Dyson Customer Support
The flexing plates provide just the right amount of flex to gather and adapt to the hair, and also provide the tension needed for styling. The intelligent heater system delivers the required heat to the plates. Intelligent heat control regulates the temperature of the plates 100 times a second to make sure they never exceed your chosen temperature. And finally, a 4-cell lithium ion battery enables enhanced styling with cord-free versatility. The Corrale can be used cord-free for added versatility. It also features hybrid charge mode. Hybrid charge mode involves styling with the Corrale with its magnetic 360° charging cable attached. Using the Dyson Corrale™ straightener in hybrid charge mode allows you to extend your run time should you need longer. It sounds unusual to hear that your cord isn't staying attached while using in hybrid mode.
We would value the opportunity to ensure that your Dyson is performing as designed, or address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com we are happy to provide you with support.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Love love love!!!
on August 27, 2020
Posted by: Kristie
Gender:Female
I love this flat iron!! I love that it’s cordless. I love that I can straighten my hair with only 330 degrees with only one pass through. Is it a lot of money, Yes but you get what you pay for!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Fabulous
on August 27, 2020
Posted by: Smoventures
Gender:Female
I cannot be happier with this product. My hair has never stayed straighter. I love how fast it is and how quickly I go from wavy to straight.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Brilliant Design
on August 23, 2020
Posted by: LauraS
This straightener gets my hair as smooth and silky as a professional blowout. I love the cordless feature and digital readout. It's so beautifully designed, it makes for stylish decor on the counter.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Love the product, wish there were more heat adjustments.
on August 19, 2020
Posted by: KathyKat
Gender:Female
I’ve been using my Dyson for almost a month now and I really enjoy it! It definitely takes some time getting use to because it’s completely different from any other hair tool I’ve used. The only complaint I have is that I wish there were more heat settings on the tool. The highest seems to be too hot for my hair and the medium isn’t quite warm enough to get in one pass without taking ridiculously small sections.
Will still recommend the product! I’m loving it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Disappointing
on August 19, 2020
Posted by: Felicia
Gender:Female
Was super excited to get this product but was left pretty disappointed. I have thick curly hair so it takes a long time to straighten. The battery dies before I can finish flat ironing my hair every single time I use it.. even when plugged in. It does straighten well, you just have to be able to wait for the recharge midway through which isn't practical.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, August 20, 2020
Hello Felicia, this is Kelly with Dyson. Thank you for taking the time to share your experience with the Dyson Corrale™ straightener. The Corrale™ straightener uses four key pieces of technology. The flexing plates provide just the right amount of flex to gather and adapt to the hair, and also provide the tension needed for styling. The intelligent heater system delivers the required heat to the plates. Intelligent heat control regulates the temperature of the plates 100 times a second to make sure they never exceed your chosen temperature. And finally, a 4-cell lithium ion battery enables enhanced styling with cord-free versatility.
The Dyson Corrale™ straightener is a cord-free straightener that provides the same thermal performance as corded products, but with cord-free versatility. It provides up to 30 minutes cord-free styling³ and is fully recharged in just 70 minutes. You can also extend your run time by attaching the magnetic 360ᵒ charging cable for use in hybrid charge mode should you need longer. Also, while in use to help prolong the battery life, we'd recommend placing the straightener back on the dock, between styling sections of your hair. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
The Dyson Corrale™ straightener is a cord-free straightener that provides the same thermal performance as corded products, but with cord-free versatility. It provides up to 30 minutes cord-free styling³ and is fully recharged in just 70 minutes. You can also extend your run time by attaching the magnetic 360ᵒ charging cable for use in hybrid charge mode should you need longer. Also, while in use to help prolong the battery life, we'd recommend placing the straightener back on the dock, between styling sections of your hair. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
3
Disappointed
on August 19, 2020
Posted by: Raintexas
Gender:Female
I can’t believe I paid this much for something I really dislike. I have the blow dryer and love it so thought I’d like the straightener.
Maybe my hair isn’t long enough - it’s collar length, but I cannot get any lift at the roots. It also makes my hair way to soft. Basically, it’s worthless to me.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, August 20, 2020
Hi there, this is Kelly with Dyson. We are sorry to read your review of the Dyson Corrale™ hair straightener, and to hear how much you dislike this hair care product, thus far in your use. The Corrale™ straightener uses four key pieces of technology. The flexing plates provide just the right amount of flex to gather and adapt to the hair, and also provide the tension needed for styling. The intelligent heater system delivers the required heat to the plates. Intelligent heat control regulates the temperature of the plates 100 times a second to make sure they never exceed your chosen temperature. And finally, a 4-cell lithium ion battery enables enhanced styling with cord-free versatility.
We're sorry that you felt this product left your hair too soft. That's an unusual complaint to hear. Dyson takes feedback from our owners seriously as we understand that the comments we receive from our customers help us continue to move forward and create technology that makes sense. When designing our technology we are conscious to make sure that our products interact most efficiently for and with our customers. We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
We're sorry that you felt this product left your hair too soft. That's an unusual complaint to hear. Dyson takes feedback from our owners seriously as we understand that the comments we receive from our customers help us continue to move forward and create technology that makes sense. When designing our technology we are conscious to make sure that our products interact most efficiently for and with our customers. We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
I love it
on August 19, 2020
Posted by: JB12
Gender:Female
It is everything I thought it would be and more as far as using it. It's easy to maneuver and styles my hair just the way I want.
However I wished it would hold a charge longer.
I would recommend this to a friend!
Written by a customer while visiting Dyson