I wanted to love this I have a lot of Dyson products and love my blow dryer. This product did not work for me and I returned it. It really pulled my hair and didn’t do a good job of straightening or curling.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, April 29, 2021
Hello Yorkie,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson Corrale™ straightener. The Corrale is engineered with flexible plates that conform to the sectioned hair, giving less need for more pass throughs and with the intelligent heat control, less heat damage.
If any snagging happens to occur, we always recommend sectioning the hair off into smaller sections. Not only will this prevent any possible snagging, this will ensure that the heat gets distributed well to provide a silky, smooth and sleek straightening.
We hope you continue to consider Dyson products for your home in the future.
Normally Dyson products are great, but not the Dyson Corrale Straightener. The battery barely lasts 15 minutes on a full charge before having to plug back up and this isn’t at the highest heat setting. What’s the point of a wireless straightener that can’t be used wirelessly?
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, April 24, 2021
Hi there, this is Kelly with Dyson. We're sorry to hear that you've had such a disappointing experience with the Dyson Corrale. The Corrale™ straightener uses four key pieces of technology. The flexing plates provide just the right amount of flex to gather and adapt to the hair, and also provide the tension needed for styling. The intelligent heater system delivers the required heat to the plates. Intelligent heat control regulates the temperature of the plates 100 times a second to make sure they never exceed your chosen temperature. And finally, a 4-cell lithium ion battery enables enhanced styling with cord-free versatility. It provides up to 30 minutes cord-free styling and is fully recharged in just 70 minutes. You can also extend your run time by attaching the magnetic 360ᵒ charging cable for use in hybrid charge mode should you need longer. Also, while in use to help prolong the battery life, we'd recommend placing the straightener back on the dock, between styling sections of your hair.
The cord-free run time will depend on the amount of time the unit spend heating the plates, as well as how damp your hair is, the number and speed of passes made and the ambient temperature of the room when the unit is powered on. We're keen to go over your machine with you and learn more about your experience, as we'd like to help ensure that your Dyson is performing properly. Please consider emailing us directly at askdysonUS@dyson.com.
I'm a hair stylist who already uses the Dyson Supersonic, so I was curious to see how well their flat iron worked. OMG, my mind is blown, the heat up time is so fast, and I only had to make one pass over each section of hair. Thank you Dyson for once again bringing it when it comes to invovative products that have been well researched and developed.
melted... so disappointed I used it at the middle setting for temp. One week and it was messed up.
No, I would not recommend this to a friend.
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Hot plates stood no chance & lasted a week
Response from DysonBy Dyson Customer Support, April 13, 2021
Hi there, this is Kelly with Dyson. We're keen to learn more about your experience as we would certainly not expect the experience you're reporting here with any of our machines. Please consider contacting us directly, at askdysonUS@dyson.com. We will be in touch.