Customer reviews from Dyson
Dyson - Refurbished Excellent - Corrale Hair Straightener - Copper/Nickel
Average customer rating
4
(744 Reviews)
Rating breakdown 744 reviews
5 Stars
412
4 Stars
114
3 Stars
90
2 Stars
44
1 Star
84
71%of customers recommend this product.
(
446 out of
630)
Customer Reviews for Dyson - Refurbished Excellent - Corrale Hair Straightener - Copper/Nickel
Customer Rating
3
It’s just okay
on September 17, 2021
Posted by: JanaPittmo
Gender:Female
I am new to this straightener, so I hope it gets better.
Very expensive…wish I had saved my money
No, I would not recommend this to a friend.
Response from DysonBy Dyson, September 17, 2021
Hi there, this is Tia with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Corrale straightener. We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
4
Battery doesn't last long
on September 16, 2021
Posted by: Mine8657
Gender:Female
I have really long hair and when I use this I have to put it on the docking station between sections or the battery dies. Sometimes it's just faster to hold it in my hand between sections, but it died before I could finish my whole head! It's a little heavy too. But it straightens really nicely and I'm glad I bought it. The lowest heat setting doesn't burn my hair like other straighteners did.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Exceeded expectations!
on September 15, 2021
Posted by: CariCat
Gender:Female
LOVE, love this! Not only does it straighten but also curls as well. Love the fact you are not tethered to a cord. Once again, Dyson has done this right! Big Dyson fan - have fans, vacuums, hair dryer, and now the straightener!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Not great
on September 15, 2021
Posted by: Trey
Gender:Female
To get good results, I have to use very high heat - much higher than my plug-in.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, September 16, 2021
Hi Trey, this is Kelly with Dyson. I'm sorry to hear that you're not having a better experience thus far with your Corrale straightener. We wouldn't expect that you'd need to utilize very high heat to achieve your desired style. The flexing plates featured on your Corrale provide flex in the plates themselves, unlike floating plates that sit on a moving base. This flex gives you more control to delivery enhanced styling with less heat. Your Corrale also offers intelligent heat control. The straightener has an integrated sensor system that helps to regular the plate temperate 100 times a second. This helps to ensure that the plates never exceed your chosen temperature.
We'd value the opportunity to assist you, to make sure your Dyson is working properly. Please feel free to contact us directly at askdysonus@dyson.com. We're keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
We'd value the opportunity to assist you, to make sure your Dyson is working properly. Please feel free to contact us directly at askdysonus@dyson.com. We're keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
1
Good in theory but Horrible in reality
on September 14, 2021
Posted by: SH Designs
SAVE YOUR MONEY…and your hair!
There are 3 major points of failure fir me with this product:
- I have straight, fine hair that is below shoulder length. Each time I use this, my hair gets caught in the ridges meant to line the hair up and guide it onto the plates, and ultimately I tear or rip out hair…no matter how well I brush it first.
- It is heavy and awkward to manipulate
- There is a lot of bulk in material behind and yo the side of the plates making it hard to get in close to the head for some root volume lifting moves.
In general I am much faster and precise with my lighter, less bulky plug in hair straightener.
This was a major disappointment and a large loss of money.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, September 15, 2021
Hello, this is Kelly with Dyson. We're sorry to learn that you're not having a better experience with your Dyson Corrale™ straightener. While the Corrale may seem heavier when you first pick it up, the weight is due to the advanced 4-cell lithium-ion battery technology. This helps give you maximum styling time and thermal performance of a corded straightener. The battery's placement is also engineered to help provide balance in the hand, giving you maximum control while styling - all without a bulky cord.
With regard to it pulling or catching your hair, we would recommend making sure parting your hair in 3 sections and ensuring your hair is fully dry before you use the Dyson Corrale straightener. Another tip we recommend is using some tension as the plates are flexible and applying tension will allow the hair to pass through with ease.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
With regard to it pulling or catching your hair, we would recommend making sure parting your hair in 3 sections and ensuring your hair is fully dry before you use the Dyson Corrale straightener. Another tip we recommend is using some tension as the plates are flexible and applying tension will allow the hair to pass through with ease.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Awesome, quick, reliable
on September 12, 2021
Posted by: Beautiful hair
Gender:Female
I absolutely love this iron. It takes me 8 minutes to straighten my hair. I highly recommend it. Thank you dyson for creating great products.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Love my Corrale
on September 9, 2021
Posted by: Rae Lynne
Gender:Female
I love my Corrale. I have thick wavy gray hair that has been difficult to straighten with standard flat irons. What I especially like about is that it is cordless and that it gives my hair volume at the roots that lasts a couple days.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Ehhh
on September 9, 2021
Posted by: Jese
Gender:Female
I have an air wrap. Love it! Worth the money but the straightener was mediocre at best. Pulls your hair from root to tip, bulky, and although it doesn’t let your hair fall out of the plates the plates are tiny. Only does small sections.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, September 10, 2021
Hello Jese, this is Kelly with Dyson. We're glad to hear that you've loved the Dyson Airwrap so much, that you decided to give the Corrale straightener a shot. The Corrale straightener uses four key pieces of technology. The flexing plates provide just the right amount of flex to gather and adapt to the hair, and also provide the tension needed for styling. The intelligent heater system delivers the required heat to the plates. Intelligent heat control regulates the temperature of the plates 100 times a second to make sure they never exceed your chosen temperature. And finally, a 4-cell lithium ion battery enables enhanced styling with cord-free versatility.
We wouldn't expect to hear that your hair feels like it's being pulled, while using the Corrale. To ease that, we would recommend making sure parting your hair in 3 sections and ensuring your hair is fully dry before you use the straightener. Another tip we recommend is using some tension as the plates are flexible and applying tension will allow the hair to pass through with ease.
We're keen to go over your machine with you and learn more about your experience, as we'd like to help ensure that your Dyson is performing properly. Please consider emailing us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
We wouldn't expect to hear that your hair feels like it's being pulled, while using the Corrale. To ease that, we would recommend making sure parting your hair in 3 sections and ensuring your hair is fully dry before you use the straightener. Another tip we recommend is using some tension as the plates are flexible and applying tension will allow the hair to pass through with ease.
We're keen to go over your machine with you and learn more about your experience, as we'd like to help ensure that your Dyson is performing properly. Please consider emailing us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson