Customer reviews from Dyson
Dyson - Refurbished Excellent - Corrale Hair Straightener - Copper/Nickel
Average customer rating
4
(744 Reviews)
Rating breakdown 744 reviews
5 Stars
412
4 Stars
114
3 Stars
90
2 Stars
44
1 Star
84
71%of customers recommend this product.
(
446 out of
630)
Customer Reviews for Dyson - Refurbished Excellent - Corrale Hair Straightener - Copper/Nickel
Customer Rating
1
Not a fan!
on November 19, 2021
Posted by: Christy Ohio girl
This straightener pulls your hair and leaves it feeling damaged. As far as the battery you can get one use out of it and then it needs charged again. I own several Dyson products from the hair dryer (which I absolutely love to fans to sweepers. This by far is the most disappointing product yet. The convenience is great but if it’s hard on the hair it’s a fail on my review. I would not recommend this at all.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, November 22, 2021
Hello Christy, this is Kelly with Dyson. We're sorry to hear that you're not having a better experience thus far with your Dyson Corrale™ straightener. The Corrale features flexing plates which shape to gather hair for more control, allowing you to style with less heat and 50% less breakage. With regard to it pulling or catching your hair, we would recommend making sure parting your hair in 3 sections and ensuring your hair is fully dry before you use the Dyson Corrale™ straightener. Another tip we recommend is using some tension as the plates are flexible and applying tension will allow the hair to pass through with ease. We hope this helps.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
1
Pulls hair too much
on November 19, 2021
Posted by: Janetmar
Gender:Female
I bought this along side the air wrap and hands down the air wrap is 100% recommended but the straightener is baaaaaaad. Pulls hair too much and have to go over the hair too many times for a result. For me and my hair it’s a no! Couldn’t find my receipt and too much time passed so I couldn’t return it, wish I could because I only used it maybe 3 times and now it just sits in the closet. Air wrap does it all for me really.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, November 20, 2021
Hello, this is Kelly with Dyson. We're sorry to hear that you're not enjoying your Dyson Corrale™ straightener as much as you have the Airwrap Styler. This machine features intelligent heat control, fast charging, up to 30-minutes of cord-free styling time, and Magnesium copper alloy flexing plates. With regard to it pulling or catching your hair, we would recommend making sure parting your hair in 3 sections and ensuring your hair is fully dry before you use the Dyson Corrale™ straightener. Another tip we recommend is using some tension as the plates are flexible and applying tension will allow the hair to pass through with ease. We hope this helps.
We're keen to go over your machine with you and learn more about your experience, as we'd like to help ensure that your Dyson is performing properly. Please consider emailing us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
We're keen to go over your machine with you and learn more about your experience, as we'd like to help ensure that your Dyson is performing properly. Please consider emailing us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
3
Heavy!
on November 19, 2021
Posted by: Dbl83
Gender:Female
The Straightener works great however is extremely heavy
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, November 20, 2021
Hi there, this is Kelly with Dyson. The Dyson Corrale straightener may seem heavier when you first pick it up. That's because it is packed with advanced 4-cell lithium-ion battery technology, giving you maximum styling time and the thermal performance of a corded straightener. Also, the placement of the battery is designed to provide balance in the hand. This helps to give you the maximum styling time, all without use of a cord.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Excellent straightener
on November 19, 2021
Posted by: Lbmom
Gender:Female
Bought almost year ago and still my favorite straightener. Love all Dyson hair products
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
She doesn’t use it
on November 19, 2021
Posted by: Awill551
Gender:Male
Gave it to my wife as a gift, but she quit using not long after She got it. Said it’s too heavy. She keeps it charged though, in case the power goes out!
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, November 20, 2021
Hi there, this is Kelly with Dyson. The Corrale™ straightener uses four key pieces of technology. The flexing plates provide just the right amount of flex to gather and adapt to the hair, and also provide the tension needed for styling. The intelligent heater system delivers the required heat to the plates. Intelligent heat control regulates the temperature of the plates 100 times a second to make sure they never exceed your chosen temperature. And finally, a 4-cell lithium ion battery enables enhanced styling with cord-free versatility.
We would value the opportunity to ensure that your Corrale is performing as designed, or address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com we are happy to provide you with support.
Best wishes,
Kelly
Dyson Customer Support
We would value the opportunity to ensure that your Corrale is performing as designed, or address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com we are happy to provide you with support.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Great product!
on November 19, 2021
Posted by: peggyd
Gender:Female
I love this product. I had an issue about 3 months ago: it would not charge fully. I called customer service and received a new charger within a week. This makes my hair silky smooth. As a result, I have also purchased the air wrap and blow dryer.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Best straightener ever!
on November 19, 2021
Posted by: Katmb
Gender:Female
I have been using for almost a year and I love it!!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Love it!
on November 19, 2021
Posted by: Laura77
Gender:Female
I am a hairstylist for over 20 years. Its a best choice ever i made to choose corrale straightener . So many of my clients have purchased Corrale .
Warning for dailu userd: dont think is not damaging your hair , its still heat . So if you are with thin blond hair , use extra spray protection and use lowest heat.
I would recommend this to a friend!
Written by a customer while visiting Dyson