Customer reviews from Dyson
Dyson - Refurbished Excellent - Corrale Hair Straightener - Copper/Nickel
Average customer rating
4
(744 Reviews)
Rating breakdown 744 reviews
5 Stars
412
4 Stars
114
3 Stars
90
2 Stars
44
1 Star
84
71%of customers recommend this product.
(
446 out of
630)
Customer Reviews for Dyson - Refurbished Excellent - Corrale Hair Straightener - Copper/Nickel
Customer Rating
3
No that great !!!
on November 20, 2021
Posted by: Riana
Gender:Female
No what I expected for this price also lost the charge very fast !!!also is heavy and the airplane piece that you have to removed when you Tavel it come out all the time is annoying is useless!!!!!
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, November 22, 2021
Hello Riana, this is Kelly with Dyson. We're sorry to hear that you're not having a 5-star experience with your Corrale™ straightener. While you may find the Corrale heavier when you first pick it up, keep in mind that the weight will be from the advanced 4-cell lithium-ion battery technology, which gives you maximum styling time and the thermal performance of a corded straightener. The placement of the battery was engineered to provide balance in the hand, to help provide maximum control while styling.
We would not expect to hear that the airplane tag is not staying in place in your machine. While we never expect any issues to occur with your vacuum, Dyson does back your machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, and to help ensure that your Dyson is working properly. Please feel free to contact us directly at askdysonus@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
We would not expect to hear that the airplane tag is not staying in place in your machine. While we never expect any issues to occur with your vacuum, Dyson does back your machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, and to help ensure that your Dyson is working properly. Please feel free to contact us directly at askdysonus@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
2
Fantastic straightener
on November 20, 2021
Posted by: Lavender
I’ve had my Corrale for a year now & I couldn’t live without it. I have the airwrap & blow dryer as well but the corrale wins hands down!!! It only takes 1 pass & it straightens my wavy hair. I’ve never had the battery run out & it takes me between 20-25 minutes to straighten. Excellent product Dyson.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Support, November 20, 2021
Hi there, this is Kelly with Dyson. We're thrilled to hear how much you have been enjoying your Dyson hair care products. We noticed that you did leave a 2-star review, so we just wanted to check and make sure that you're not experiencing any issues with your Corrale. Feel free to get in touch with us at askdysonUS@dyson.com. We'll be looking forward to offering any needed assistance.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Healthy hair
on November 20, 2021
Posted by: Lisy
Gender:Female
[This review was collected as part of a promotion.] I love my Dyson Corrale, My hair looks shine and healthy
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Pulls my hair and heavy
on November 20, 2021
Posted by: jj68
Gender:Female
[This review was collected as part of a promotion.] Like this straightener very much although I find it pulls my hair and is heavier than I thought it would be. I have MS and unfortunately sometimes I have trouble switching the heat buttons on but that’s just me! I really love the free stand I received.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
The best - period
on November 20, 2021
Posted by: Sphere
Gender:Male
If you're reading this it's because you want one and should just order it. It's the best, Dyson is the winner, the others seem antique compared to this. Just get it
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Performs great, but…
on November 20, 2021
Posted by: PB94109
[This review was collected as part of a promotion.] … for the price and to live up to the Dyson reputation of great design, I feel it’s a fail. Had any of the designers tried to store the product? To travel with it?
There may be a nice velvet bag for the iron itself, but that cumbersome cord? The base and the prop plate? It’s a mess! At that price point and from a company known for design, it would’ve been wise to have someone come up with a functional, attractive, convenient storage case for both the device, its charging dock, and its cord.
The fact that my cordless dyson stick vacuum (and it’s storage) is far more elegant than the more expensive beauty tool makes it a disappointment.
Response from DysonBy Dyson Customer Support, November 22, 2021
Hi there, this is Kelly with Dyson. Thank you for taking the time to share your experience with the Dyson Corrale™ straightener. We can confirm that the Corrale does include a heat-resistant travel pouch, allowing you to bring your Corrale any where with you. We do also carry other accessories on the Dyson website, which are available for purchase, if you're looking for a larger case or another way to take your Corrale with you when traveling.
Dyson takes feedback from our owners seriously, as we understand that the comments we receive from our customers help us continue to move forward and create technology that makes sense. When designing technology, we are conscious to make sure that our products interact most efficiently for and with our customers. Although we're not able to guarantee satisfaction of all our customers, we have made provisions that allow a customer to return a product within 30 days of receipt, if ordered directly from Dyson. If you've made the purchase elsewhere, we'd recommend checking with that retailer's return policy to see if you're eligible for a return.
If there is anything else that we're able to help with, please do not hesitate to reach out to us via email at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Dyson takes feedback from our owners seriously, as we understand that the comments we receive from our customers help us continue to move forward and create technology that makes sense. When designing technology, we are conscious to make sure that our products interact most efficiently for and with our customers. Although we're not able to guarantee satisfaction of all our customers, we have made provisions that allow a customer to return a product within 30 days of receipt, if ordered directly from Dyson. If you've made the purchase elsewhere, we'd recommend checking with that retailer's return policy to see if you're eligible for a return.
If there is anything else that we're able to help with, please do not hesitate to reach out to us via email at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Best straightener ever!
on November 19, 2021
Posted by: 10Barbie77
Gender:Female
I love everything about this straightener except how fast it can lose it’s charge. You have to keep it in charger cradle between sections to maintain the charge especially if you have a lot of hair.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Great straightener
on November 19, 2021
Posted by: Joum
Gender:Female
I love my Dyson Corral, my hair looks amazing every time I straighten my hair with it. The heat doesn’t hurt my hair and it’s easy to use since it’s cordless, it was very heavy for me at first but then I get used to it. The only thing that I am not happy about is that it looses charge quickly .
I would recommend this to a friend!
Written by a customer while visiting Dyson