I absolutely love my Dyson flat iron! It heats up very quickly and leaves my hair silky smooth. I love that I can add waves to my hair with it as well. The only drawback is that it’s pretty heavy and it doesn’t hold a charge for very long but I love that it’s cordless and overall an excellent product!
I love the way it styles my hair but it is too heavy and doesn’t hold a charge for long at all!! For the price, I think they need to improve it!
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, November 21, 2021
Hello Mary, this is Kelly with Dyson. The Corrale™ straightener uses four key pieces of technology. The flexing plates provide just the right amount of flex to gather and adapt to the hair, and also provide the tension needed for styling. The intelligent heater system delivers the required heat to the plates. Intelligent heat control regulates the temperature of the plates 100 times a second to make sure they never exceed your chosen temperature. And finally, a 4-cell lithium ion battery enables enhanced styling with cord-free versatility.
The Dyson Corrale™ straightener is a cord-free straightener that provides the same thermal performance as corded products, but with cord-free versatility. It provides up to 30 minutes cord-free styling and is fully recharged in just 70 minutes. You can also extend your run time by attaching the magnetic 360ᵒ charging cable for use in hybrid charge mode should you need longer. Also, while in use to help prolong the battery life, we'd recommend placing the straightener back on the dock, between styling sections of your hair.
We're keen to go over your machine with you and learn more about your experience, as we'd like to help ensure that your Dyson is performing properly. Please consider emailing us directly at askdysonUS@dyson.com.
I’ve had this straightener for about a year and I love it but over the past few months I’ve noticed that my hair somehow gets caught on the flat panels leading to breakage. Also the lock/unlock button simply came off at some point and now I struggle without it. Aside from that the charge doesn’t hold very long but that’s something I can deal with if I could have my product replaced!!
It’s an excellent straighter but I shouldn’t have these issues after owning it for only about a year….
Hoping to get some assistance with return or replacement.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Support, November 22, 2021
Hi there, this is Kelly with Dyson. Thank you for taking the time to share your review of the Corrale™ straightener with us. We're glad to hear that overall, you have been mostly happy with your straightener thus far. We're sorry to hear that you've found that your hair seems to be getting caught in the flexing plates, as you're using the straightener. We also wouldn't expect to hear that the power button has come off of the machine, not allowing you to use it properly.
We are committed to customer satisfaction, and would be very happy to help get this resolved for you. Please contact us directly via email at askdysonUS@dyson.com, and we will be in touch.
Love love love it! This one is a game changer❤️ I have very coarse thick and curly hair and this straightener does the job with a breeze, without the damage. I love that it is cordless as it makes it super easy and quick. It’s quite versatile as I use it to curl and straighten my hair. my hair feels soft and shiny. I am so glad I made this choice totally worth it!!
I’ve had this straightener for a year now and it is amazing!! I love that this is cordless so and so versatile. I would highly recommend!! Yes it is expensive but worth every penny!! You won’t regret it!!