Customer reviews from Dyson
Dyson - Refurbished Excellent - Corrale Hair Straightener - Copper/Nickel
Average customer rating
4
(744 Reviews)
Rating breakdown 744 reviews
5 Stars
412
4 Stars
114
3 Stars
90
2 Stars
44
1 Star
84
71%of customers recommend this product.
(
446 out of
630)
Customer Reviews for Dyson - Refurbished Excellent - Corrale Hair Straightener - Copper/Nickel
Customer Rating
5
Amazing
on May 22, 2022
Posted by: Perfect for life
Gender:Female
I have thick fizzy curly hair and it works amazing ! Make sure you section when straightening
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Where have you been all my life?!
on May 22, 2022
Posted by: Stephaniebran
Gender:Female
I was never able to curl my hair with a flat iron. I’m a pro with the Corrale! The heat control is spot on, I no longer over heat my hair because I’m able to control the heat level. Being portable, makes hair styling that much easier too. I don’t have to search for a plug to keep it on. I’ve done both my daughter’s hair and my hair and still had enough charge to keep going. What an amazing product!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Pulls your hair
on May 20, 2022
Posted by: Chris10
Gender:Female
Looks absolutely beautiful, unfortunately it does not perform the way you’d expect. My straightener had just broken so I figured why not get a “better” quality straightener. I never mind spending when it comes to my hair. I only want the best for my hair as we all do. This does not glide through your hair like most straighteners instead it pulls it as if breaking my ends. I have healthy strong hair btw so I don’t even want to imagine what this would do to thin hair. I used it multiple times and read what they recommended but still no change. Had to return. I hope this helps anybody thinking of “upgrading”
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, May 24, 2022
Hello Chris, this is Kelly with Dyson. Thank you for taking the time to share your feedback regarding your use of the Dyson Corrale™ straightener. Your thoughts are important to us. This machine features intelligent heat control, fast charging, up to 30-minutes of cord-free styling time, and Magnesium copper alloy flexing plates. With regard to it pulling or catching your hair, we would recommend making sure parting your hair in 3 sections and ensuring your hair is fully dry before you use the Dyson Corrale™ straightener. Another tip we recommend is using some tension as the plates are flexible and applying tension will allow the hair to pass through with ease.
If we can offer further assistance, do not hesitate to get in touch with us directly at askdysonUS@dyson.com for support.
Best wishes,
Kelly
Dyson Customer Support
If we can offer further assistance, do not hesitate to get in touch with us directly at askdysonUS@dyson.com for support.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
2
So Disappointed
on May 12, 2022
Posted by: Disappointed shopper
Gender:Female
I've never had a dyson vacuum that I wasn't completely thrilled with. Perhaps sticking with vacuums might be best. Truly, I've been trying to love this straightener for a year. But for cost it is so not worth it. It doesn't straighten my hair better or faster than any of the straighteners that cost half as much. I love the cordless option except that it only lasts for 15 min. I often have connection problems with charging the straightener. I will go to use it only to find no charge even though it's been sitting plugged in and on the base overnight. Dyson vacuums are completely worth their cost. The straightener though is a bust. Don't waste your money.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, May 14, 2022
Hi there, this is Kelly with Dyson. Thanks for taking the time to share your feedback regarding your experience with the Dyson Corrale™ straightener. We love to hear and learn from our customers, even when we get something wrong. We're sorry to hear that you haven't had a better experience with your Corrale. If you feel that your straightener might be malfunctioning, we do offer a two year warranty on this product. Just reach out to our customer support at askdysonUS@dyson.com so we can help.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
3
Wanted to love it!!
on May 11, 2022
Posted by: Sm04
Gender:Female
First I would like to say the results after straightening my hair were AMAZING!! My hair felt so soft and healthy . No damage what do ever, but for the price I really wish it was just strictly electric. The battery died half way through trough my hair , I tried attaching the cord to charge it while I did my hair but it was not charging . So if Dyson can make it not wireless I would definitely buy it again . I did end up returning:(
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, May 17, 2022
Hi there, this is David with Dyson. I'm happy to hear how much you've been enjoying the results after straightening your hair with your Dyson Corrale™ straightener. Your machine has been designed to provide up to 30 minutes of cord-free styling. To help extended run time we'd also recommend placing the unit onto the docking station during styling and when not in use, such as when sectioning hair for straightening. Ensuring the unit is returned to the dock can help to optimize the run time, and even a short charge can extend runtime. While we understand you've since returned your purchase, we'd value the opportunity to learn more about your experience, as we're dedicated to customer satisfaction. Please don't hesitate to contact us directly at askdysonus@dyson.com.
Best wishes,
David
Dyson Customer Support
Best wishes,
David
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
2
Won’t stay on. Problem with flight tag
on May 8, 2022
Posted by: Jenn33
Gender:Female
I bought a straightener in the sting of 2020. I loved it. In feb of 2022 it would not stay on showing it was in flight mode. The flight tag was secured in place to turn on straightener and it kept going in and out. I bought a replacement flight tag and now it won’t turn in at all. I thought for that price, this should last a much longer time.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, May 9, 2022
Hello Jenn33,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson Corrale straightener. The flight tag is designed to be removed during travel, and can be inserted back securely to use the machine again.
The Corrale sports a 2-year manufacturers warranty for manufacturer defects. When the warranty exhausts, we still provide diagnostic support for the machine, and are available by live chat, phone and email to provide assistance.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson Corrale straightener. The flight tag is designed to be removed during travel, and can be inserted back securely to use the machine again.
The Corrale sports a 2-year manufacturers warranty for manufacturer defects. When the warranty exhausts, we still provide diagnostic support for the machine, and are available by live chat, phone and email to provide assistance.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Very Happy Customer!!!
on April 14, 2022
Posted by: TrishLJ
Gender:Female
This worked great on my shoulder length relaxed hair! Using the lowest heat setting, I was able to get smooth bouncy curls. The first test is 5/5 stars ⭐️ The next test is using this on my daughter’s natural 4a hair. The final test is whether there is damage with long term use for both of us.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Runs out of battery to fast.
on April 12, 2022
Posted by: Capela33
Gender:Female
I love the straightener but runs out to quickly and you still have it connected to the wall plug and it still runs out of battery.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, April 12, 2022
Hello Capela33,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your frustrations with your Dyson Corrale straightener. The Corrale is designed to provide up to 30 minutes of cord free styling, depending on the settings used. We recommend starting at the lowest heat setting and working up as needed for your styling/hair type need, and putting the machine on the charging cradle between sections.
The machine does have the ability to continue working while it's directly connected to the magnetic charger cable while it's charging; this is called hybrid mode. Please ensure the cable is completely connected as you work.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your frustrations with your Dyson Corrale straightener. The Corrale is designed to provide up to 30 minutes of cord free styling, depending on the settings used. We recommend starting at the lowest heat setting and working up as needed for your styling/hair type need, and putting the machine on the charging cradle between sections.
The machine does have the ability to continue working while it's directly connected to the magnetic charger cable while it's charging; this is called hybrid mode. Please ensure the cable is completely connected as you work.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson