[This review was collected as part of a promotion.] I got this as a gift from my partner and was so excited to try this. Unfortunately mine doesn’t hold a charge and has already “died” when it was still plugged in. Otherwise this does a great job.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Support, August 2, 2022
Hello Mackenzie, this is Kelly with Dyson. Thank you for sharing your review of your Dyson Corrale™ straightener. We are disheartened to hear that it's not holding a charge as intended, and that you're not getting the full quality experience of your device. We do offer a two-year guarantee on the Corrale, and would be more than happy to help make this right for you. Please contact our warranty team at askdysonUS@dyson.com for assistance.
I love this straightener! Easy to use, heats up quickly, the side of the flat iron doesn’t burn my scalp if I accidentally touch my scalp. My hair dies not frizz anymore! I can’t say enough good things about this flat iron.
I am reviewing this based on how it is advertised - a hair iron with little to no damage on hair.
All other reviews about battery is all nonsense review as this is a hair iron - of course you can’t use it 3 hours straight like the one that’s plugged. Not unless you want them to make this heavy and bigger, don’t expect for this to hold hours of styling.
The iron does not make your hair smell like it’s on fire. You would feel that the hair keeps its strength while being styled and the style holds for a very long time. I bought this because my hair is thin and I get split ends due to styling but eversince I’ve had this, I have not gotten any splits. Best purchase ever.
The battery will last you enough to style your hair for one styling in you have thick hair, if like me, I get two stylings without charging in between .. the instructions did include to make sure it’s plugged in between uses.
I have had this straightener for about a year now. It works fine but honestly the charge barely lasts and the convenience of not plugging it in does not outweigh the burden of trying to remember to charge it in between. But the WORST thing about this straightener is the airplane mode thing - BOTH times I have flied and removed this like directed the tag is ripped off in my bag. And both times I was extra careful where I packed it. Honestly a terrible design and I'm just going to order from another company. Sad because I have the air wrap and blow dryer as well and those are much better from a design / utility standpoint
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, July 12, 2022
Hi there, this is Kelly with Dyson. Thank you for taking the time to share your experience with the Dyson Corrale™ straightener. It's unfortunate to hear that while traveling, you have had issues with the flight tag. If you feel that your Corrale might be malfunctioning, we do offer a two year warranty on this product. Just reach out to our customer support at askdysonUS@dyson.com so we can help.
The battery doesn’t last long at all so the reason why I bought it was because it was cordless but it beats the purpose when it constantly dies.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, July 8, 2022
Hello Lilly, this is Kelly with Dyson. Thank you for taking the time to share this feedback with us. Your Dyson Corrale™ straightener will provide up to 30 minutes of cord-free styling. However this will vary depending on heat setting and how the product is used. Your Dyson Corrale fast charges during the first 40 minutes of being plugged in (up to ~95% of battery charge).
If you feel that your Corrale™ might be malfunctioning, we do offer a two year warranty on this product. Just reach out to our customer support at askdysonUS@dyson.com so we can help.
I purchased this straightener 2 years ago. It stopped holding a charge 2 months after the warranty expired. The options I was given by the service center were to travel to New Jersey (I am based in Florida) to have it fixed or find someone on my own to fix it. This is not acceptable and I would expect better service for a straightener of this price.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, July 6, 2022
Hi Sarah, this is Kelly with Dyson. We are sorry to hear about the charging issues you've been having with your Dyson Corrale™ straightener. It sounds like this is still unresolved, and we'd like to assist further. Please contact us directly at askdysonUS@dyson.com and we'll be glad to help.
The battery does not last long to heavy other than that would’ve been perfect
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, June 14, 2022
Thank you for your feedback on the Dyson Corrale. We appreciate you taking the time to share with us.
We are sorry to hear your Corrale battery is not lasting through your styling needs. We always try to provide a prompt resolution to your needs. It seems like your product should still be under warranty so please reach out to our warranty department at askdysonUS@dyson.com. We look forward to helping you resolve this issue as quickly as possible.