I had a super soft 20 inch deep pillow top before this so it was quite a switch but after a few weeks I've started to really enjoy this mattress, which I would say is more firm than soft
This mattress was highly atticpated from the time I ordered it to the time it arrived at my front door. Initially I thought it was quite firm and took some adjusting but I've had the mattress for about two weeks now and it has molded to my body shape very nicely. I sleep much better these days. I don't regret my purchase!
It works and is relatively easy to put together but for the price I would expect it to be made of better material then splitting wood with the recommendation of using wood glue.