Customer Reviews for GhostBed - All-in-One Foundation - Gray
Customer Rating
5
Good Foundation Improperly Set Up
on November 26, 2021
Posted by: John W.
The foundation seems good and solid. I am very happy with it. Unfortunately, the “White Glove" service was not so great and I am left with trying to properly set it up myself which I am not really physically able to do. One leg was left off of a corner of the foundation and the foundation cover was not properly installed prior to attaching the legs. Ghost Bed did send me a replacement leg, but I have not yet been able to install it due to personal physical limitations. I’m a bit unhappy that I paid for a service to perform the setup that I knew I would not be able to do myself, and that service was not properly performed.
Overall this is a great buy!! Putting it together took more time than anticipated because of figuring out where pie es went to set up the frame. The bed mattress is tge most stable it has been in years.
First, I must say that I was extremely nervous about ordering a mattress online that I had never felt before. I can say that I am pleased! I still wake up during the night, but I won't blame it on the mattress alone. It has been a few times due to me being hot/thirsty, but I would just make proper adjustments to the thermostat (if needed). Although, I want to upgrade to the GhostBed 3D Matrix, I would definitely recommend the Classic for those starting off. I can really tell the difference when I wake up. I haven't been sore in my lower back. That alone is appreciated!
I can only rate the foundation based on my assembly. I am "challenged" when it comes to assembling anything more complicated putting a light bulb in a socket, but it took me two hours to assemble the foundation when it should have only taken me 30 - 45 minutes. And to be honest, I'm using my "old" box spring with the new Ghost Bed mattress, and the foundation is relegated to my former mattress. But the foundation is sturdy, and it was delivered on time (within ten days of order) by FedEx.