Customer reviews from bestwayusa.com
Bestway - Flowclear Round 18' Pool Cover for Above Ground Frame Pools (Cover Only)
Average customer rating
1.3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
2
0%of customers recommend this product.
(
0 out of
3)
Customer Reviews for Bestway - Flowclear Round 18' Pool Cover for Above Ground Frame Pools (Cover Only)
Customer Rating
2
Buy a better cover
on June 13, 2023
Posted by: Shane
from Riverview, MI
Gender:Male
When it’s on, it’s alright and fits good but the slightest of breezes blows this thing right off no matter how tight you manage to get the pull cord. Every day since I’ve had the pool I’ve had to fish the cover out and redo it. Not sure how to keep it from coming off yet.
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway , Customer Service, June 14, 2023
Hello, we are sorry to hear that you are having trouble with with cover. If you have any questions: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.
Written by a customer while visiting bestwayusa.com
Customer Rating
1
Poor quality
on June 19, 2023
Posted by: Pauly
from Colorado
Gender:Male
I bought this for our family 2 weeks ago the whole pool set up came with cover and ladder and sand pump filter and the cover keeps getting pulled off by the wind and has torn wind was not even 10-15 mph and it has already tore ridiculous
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway , Customer Service, June 19, 2023
Hello, we're sorry to hear you are disappointed with your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.
Written by a customer while visiting bestwayusa.com
Customer Rating
1
Even 1 star is too much!
on October 21, 2023
Posted by: Angrynewyorker
from New york, ny
The worst pool cover I've encountered.. I'm better off using a bed sheet! When you pull one side over the other falls down. Three people was not enough to pull this thing over. What a waste of time do not use this cover!!!
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway USA, October 23, 2023
Hello, we're very sorry to hear that you are disappointed with your pool cover. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.
Written by a customer while visiting bestwayusa.com