Customer reviews from Samsung US
Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality - Silver - (2025.0)
Average customer rating
4.5
(4,643 Reviews)
Rating breakdown 4,643 reviews
5 Stars
3,321
4 Stars
788
3 Stars
265
2 Stars
129
1 Star
140
81%of customers recommend this product.
(
1,045 out of
1,283)
Customer Reviews for Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality - Silver - (2025.0)
Customer Rating
3
Cannot charge wirelessly from Samsung phones
on August 25, 2024
Posted by: Gdgtgeek
[This review was collected as part of a promotion.] Not much improvement over watch6. Lost the ability to wirelessly charge from Samsung phone using the reverse wireless power share feature.
Galaxy AI features are not useful at all.
Galaxy AI features are not useful at all.
Value
3
Response from Samsung USBy R&R Team, August 26, 2024
Thanks for leaving us your honest review. Our customer's feedback is always needed as we continue to make improvements to our products and services. We have received your feedback about the Watch7 and would like to share more information about its features. The Galaxy Watch7 comes with an advanced AI algorithm for sleep analysis. It also offers a De Novo FDA-authorized Sleep Apnea feature, which serves as a proactive tool to check for potential signs of moderate to severe sleep apnea. Additionally, the watch provides real-time readings and alerts for abnormally high or low heart rates through its Heart Rate monitoring feature. If you have any further concerns or questions, reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great !!! Love the product.
on July 26, 2024
Posted by: Muhammad
from MN
Great watch with full of features. Placed another order. On issues if I need to charge it everyday. Of course if you play with the watch like watching videos or typing messages, browsing the battery wont last long. Keep in mind this is a watch not a phone. Here n there ecg and exercising app works great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Battery life is absolutely terrible
on July 27, 2024
Posted by: Raymond
from New York
Expertise:Intermediate
The watch seems fine. Faster than my previous Watch 4 and much more comfortable to wear, but the battery life is abysmal. It's very inconsistent with the longest its lasted being about a day and a half and the shortest being a half a day. Not even sure what's going on as I mainly wear it to notify me of work emails/calls and to track my steps, nothing more. Very disappointing. I cannot recommend this product until the battery life problem is figured out.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
2
Response from Samsung USBy R&R Team, July 28, 2024
Thank you for leaving us your feedback, Raymond. We understand that you are reaching out regarding your Watch7 battery life. Samsung devices come with a 12-month limited warranty that covers manufacturer defects. We recommend performing a diagnostic on your watch to ensure your battery is in good condition. I will be attaching a link below to help you do so, as well as other troubleshooting options. If this continues, reach out to us at Samsung Support for additional assistance.
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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Written by a customer while visiting Samsung US
Customer Rating
2
Good design and features, TERRIBLE BATTERY.
on July 28, 2024
Posted by: Abby
from Mukwonago, Wisconsin
Expertise:Intermediate
I've had this watch for a week and now and the battery is terrible. I like the look of it, I love the display, and I love the features, but the fact that I have to charge the watch two to three times a day is ridiculous. I have the always on display turned off too so I'm not even using all the features. They're having me send my watching to get "repaired* but I'm not optimistic about this considering other people are having the same issue.
Features
4
Performance
1
Design
3
Value
2
Response from Samsung USBy R&R Team, September 8, 2024
Thank you for taking the time to provide us with your honest feedback, Abby. Your input is valuable as we strive to make enhancements. We see that you contacted us regarding your Galaxy Watch7. The new 3nm processor significantly improves your daily tasks. You can swiftly transition from checking the weather to monitoring your workouts.
Additionally, it enhances battery life for long-lasting power, ensuring that the Galaxy Watch7 keeps up with you. Gain unprecedented insights into your body. Our most advanced health sensor accurately tracks your heart rate, sleep patterns, and more. We see that you reached out regarding your experience with shorter battery life on your device. It looks like you are in the process of getting your device serviced. If you require any further assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Additionally, it enhances battery life for long-lasting power, ensuring that the Galaxy Watch7 keeps up with you. Gain unprecedented insights into your body. Our most advanced health sensor accurately tracks your heart rate, sleep patterns, and more. We see that you reached out regarding your experience with shorter battery life on your device. It looks like you are in the process of getting your device serviced. If you require any further assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: VVVV
from CA
Expertise:Expert
Verified Purchase:Yes
Since this watch won't hold a charge while using all the bells and whistles it comes with, I see kittle point in having spent the money on it. And, I cant leave a review because the submit button is inactive
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R Team, July 29, 2024
We're grateful that you reached out to us! Your feedback is very important as we strive to improve our products and services. We understand that you're contacting us regarding the battery life of your Watch7. Please refer to the attached link for options to optimize battery life. We want to ensure you get the most out of your device and its features, such as sleep tracking and the new sleep apnea feature. If this persists, please reach out to us at Samsung Support for additional assistance. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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Written by a customer while visiting Samsung US
Customer Rating
4
Great Watch
on July 28, 2024
Posted by: JGamingT1
[This review was collected as part of a promotion.] I really enjoy using this watch, the features it has is nice. I wish this watch has a bezel that doesn't cost a lot more, this watch is really fun to use for music and workout. I plan to work out a lot ever since I got the watch. Overall amazing 👏 Battery could be more longer as it doesn't last long..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Not what I expected from Samsung.
on July 31, 2024
Posted by: Cesar73
[This review was collected as part of a promotion.] Well, I don't know where to begin? This watch is really cool and has really cool stuff on it. However the battery life on this is the worst Samsung has ever put together on a wearable watch. For instance, when I sleep with the watch on its at 100%. I make sure that it's fully changed i go to sleep around 11 at night and get up around 4:30 am and the watch is at 55% and I'm not even tracking the way I sleep, I have all apps on the watch off! I try to get as much of a charge before I leave for work around 5:35 am and the watch is around 83% so I leave for work and I get off around 3:30 pm and the watch is dead. This has been going on for the time that I've had the watch. I have to send it back. I've traded my Samsung watch 5 for this crap. Don't do it!!!! The galaxy watch 7 ultra is much better than this. The reason I have 2 watches is because I have 2 phones.
Value
1
Response from Samsung USBy R&R Team, August 1, 2024
We recognize and appreciate your feedback, Cesar. As a valued and loyal customer, your insights are of great importance to us as we strive for continuous improvement. We've taken note of your inquiry about the Watch7's battery life. Samsung provides a 12-month limited manufacturer defect warranty through Samsung Care. Please refer to the attached link for options aimed at optimizing your battery life, allowing you to fully enjoy the watch features, including sleep coaching. Should this persist, please don't hesitate to contact us at Samsung Support. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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smsng.us/X-Messages
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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Written by a customer while visiting Samsung US
Customer Rating
5
I didn't know what to expect
on July 31, 2024
Posted by: NotLuigiTM
[This review was collected as part of a promotion.] I am so glad that I made this purchase. I was hesitant to get a watch. After having it for a week, I am glad I got one. It has been useful to me. I am not sure if it has or how to galaxy AI on this device but with all it's features, you'd never know. Best things I like are being able to text form it, the gestures to stop audio, and the sleep tracker. All in all its a great watch.
Value
5
Written by a customer while visiting Samsung US