Customer reviews from Samsung US
Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality - Silver - (2025.0)
Average customer rating
4.5 out of 5
4.5
(4,642 Reviews)
Open Ratings Snapshot
Rating breakdown 4,642 reviews
5 Stars
3,320
4 Stars
788
3 Stars
265
2 Stars
129
1 Star
140
81%of customers recommend this product. 
(
1,045 out of 1,283
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality - Silver - (2025.0)
Customer Rating
1 out of 5
1
Horrible battery durability
on July 27, 2024
Posted by: zzzhe1990
from San Jose, CA
Expertise:Intermediate
Verified Purchase:Yes
The batter life is horrible. Even if I turn off all the features, signals and put the watch in sleep mode. The battery drops from 100% to 40% after a 7 hours sleep
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R Team, September 17, 2024
Thanks for reaching out to us. We love to get feedback from our customers! We noticed your outreach was about the Galaxy Watch7. The Galaxy Watch7's 3nm processor is designed to optimize battery life, delivering long-lasting power to keep up with your active lifestyle. Whether you're engaging in intense workouts or simply navigating through your daily tasks, you can rely on the Galaxy Watch7 to provide the endurance you need. In addition to its powerful processor, the Galaxy Watch7 boasts a range of innovative features designed to enhance your overall experience. From advanced health and fitness tracking to seamless connectivity with your other devices, the Galaxy Watch7 is designed to seamlessly integrate into your daily life, providing you with the convenience and functionality you need. If you are still experiencing shorter battery life on your watch, we recommend making sure to check and update your watch software to the latest version available. Also, make sure to update the apps that are functioning with the watch. Check out the link attached for additional options that should help boost your watch's battery performance. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
keep your watch 5/6
on August 30, 2024
Posted by: burkley
from virginia
Expertise:Intermediate
Cool watch with tons of cool features, but the battery is horrible. I've had a galaxy gear s2, an s3 frontier, and a watch 5, and ALL the older batteries outperformed the watch 7 battery duration.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
2 out of 5
2
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R Team, September 1, 2024
Hey there! We really appreciate your honest feedback. Your input is crucial as we strive to make improvements. We noticed that you contacted us about the Watch7. The Watch7 offers improved Heart Rate Tracking with Galaxy AI, which filters out your body's movements for a more accurate reading, allowing you to get the most out of your workouts. If your watch's battery is draining quickly, we recommend making sure that your watch is up to date with the latest available software. Prior to starting the update process, ensure that your watch has a good battery charge; you may not be able to update without at least a 30% charge. To update the software on your connected phone, go to and open the Galaxy Wearable app. Tap Watch settings, then tap Watch software update. If your watch displays a Home tab, swipe to and tap Watch software update or Band software update, and then tap Download and install. If this continues to be your experience, please reach out to us at Samsung Support so that we can further investigate what could be causing this. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
DO NOT "UPGRADE"
on August 10, 2024
Posted by: Vivi
Expertise:Expert
I had a galaxy watch 6 which I LOVED before this. the galaxy watch 7 is a complete downgrade.
watch overheats when charging and shuts off
battery life is worse
it's bulkier on the wrist
bands from watch 6 don't fit right
included bands are uncomfortable and hard to take off
BIGGEST ISSUE TO ME:
they removed the wireless power share feature, I used that feature daily on my Galaxy watch 6 while showering at the gym, their was no disclosure that this feature was removed and I find that ridiculous.
DO NOT BUY THIS
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, August 26, 2024
We appreciate your honest feedback, Vivi. Your feedback is crucial as we continue to make improvements. We see that you reached out regarding the Watch7. The Watch7 comes with features such as Energy Score. Energy Score measures your daily physical and mental energy and readiness. It analyzes your sleep, activity, and heart rate to calculate a score for the next day, exclusively with Samsung Galaxy wearables. If you are experiencing a shortened battery life or your watch overhearing, we recommend making sure that your device's software is up to date with the latest software version. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If this continues, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery optimization)
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Read before you buy the new one
on July 26, 2024
Posted by: Sssm
Expertise:Expert
Verified Purchase:Yes
I can not carge it from my phone like my old one (3),also the battery go down faster than the other one, last the screen easy to break the old one (3 watch) has the protection around it so it did not break even after all this years of heavy work.
I miss the old one it is better quality.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, September 12, 2024
We value your honest feedback and are dedicated to providing the best experience for all our customers. It seems that you have contacted us to share your thoughts on the Galaxy Watch7. The Galaxy Watch Ultra and Galaxy Watch7 now can track advanced glycation end products (AGEs) for the first time, providing a better understanding of metabolic health. Additionally, a Dual-frequency GPS system enables more precise location tracking during workouts in any outdoor environment. The Galaxy Watch uses light sensors that operate within the limits set by the IEC62471 safety regulations. We understand the importance of having a long-lasting battery to enjoy these features. If you are experiencing shortened battery life, we suggest ensuring that your watch has the latest software version. To do this, open the Galaxy Wearable app on your phone. Depending on your watch, tap Watch settings or the SETTINGS tab. Then, tap About Watch and select Update Watch software. Alternatively, tap About Gear and then tap Update Gear software. It's also important to ensure that the apps used with the watch are up to date, as software updates help maintain smooth operation, enhance security, and improve the user interface while also removing minor bugs. If this continues to be your experience, please don't hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not the battery and poor customer service
on August 6, 2024
Posted by: Kat2
from Cleveland ohio
So far the battery has been sub par. I have to have most of the features off to get through the day and be able to sleep in the watch. If I do a work out it doesn't make the day.this is even after the recent update. Also the promo for the free watch band was a waste. They only sent out M/L bands and they don't fit. So that's a waste of time and product.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, August 6, 2024
We appreciate you taking the time to share your experience with the new Watch7. Samsung's latest smartwatches provide detailed insights into your nighttime activity, monitoring everything from time spent in different sleep stages to your snoring habits. After evaluating your sleep quality and providing you with an Energy Score, they establish daily routines and goals to help you achieve your health and fitness targets. We understand the importance of having a long-lasting battery so that you can enjoy these features. Please click the link below for options to optimize your battery life. If you need further assistance, please reach out to us at Samsung Support. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Battery life awful
on July 30, 2024
Posted by: Carly32
from Virginia
Expertise:Intermediate
Got this a week ago and the battery life is absolutely awful. I am up for a two hour workout at 0400 and my watch is dead by noon. I wouldn't recommend.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R Team, July 30, 2024
Your outreach is appreciated, Carly. We see that you are reaching out to us about your Watch7 and its battery. Samsung offers a 12-month limited warranty for manufacturer defects. We recommend performing a diagnostic on your battery. If it passes the diagnostic then you can rule out your battery. Check out the link attached for more options to increase your watch battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Terrible Watch
on July 31, 2024
Posted by: KimW
from Virginia
Verified Purchase:Yes
I absolutely hate this watch. I wish that I kept my galaxy 6 watch. The battery life is extremely worse, if I could get my other watch back I would.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, July 31, 2024
We appreciate the outreach, Kim. We always love to hear from our valued customers. Your insights help us improve our services and products. We see that you are reaching out to us concerning your new Watch7. Equipped with the most powerful chip in the Galaxy Watch line-up, and for the first time a 3nm Processor, Galaxy Watch7 delivers a more seamless wearable experience with a three times faster CPU and 30% improved power efficiency of application processor. We recommend performing a diagnostic on your watch to rule out the battery. We have attached a link below that provides instructions on how to do so as well as more options to help you maximize your battery's performance. Keep in mind that we do offer a 12-month limited warranty that covers manufacturer defects. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Battery life
on August 6, 2024
Posted by: Stephanie
from California
Expertise:Intermediate
Verified Purchase:Yes
Great watch but the battery only lasts one day and then you need to charge it.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Showing 329-336 of 4641 results 
<< 1 ... 40 41 42 43 44 ... 581 >>