Customer reviews from Samsung US
Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality - Silver - (2025.0)
Average customer rating
4.5 out of 5
4.5
(4,645 Reviews)
Open Ratings Snapshot
Rating breakdown 4,645 reviews
5 Stars
3,322
4 Stars
787
3 Stars
265
2 Stars
130
1 Star
141
81%of customers recommend this product. 
(
1,046 out of 1,286
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality - Silver - (2025.0)
Customer Rating
5 out of 5
5
My new daily watch
on February 20, 2025
Posted by: Jo Pattiwael
Expertise:Intermediate
Verified Purchase:Yes
As its not a pro one, the buttons and its sensitivity to voice are much improve than the previous version, I cant wait what Samsung will bring for the next Galaxy watch version, this galaxy watch 7 becoke my daily watch..really love it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great device with significant flaw if you enjoy c
on February 20, 2025
Posted by: NDMDPM
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
Upgrading from Galaxy Watch 6. In terms of capability and hardware, I'm very pleased with this and it is a step up from the Watch 6. I'm extremely disappointed, however, that Watchmaker is no longer supported. One of my favorite parts about this watch was being able to customize the faces. I'm not sure if this is across the whole galaxy watch ecosystem regardless of generation, but right now I'm really regretting the upgrade due to the loss of this compatibility and functionality.
Features
3 out of 5
3
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R TeamFebruary 21, 2025
Salutations NDMDPM,
Thanks for taking the opportunity to review your Samsung Galaxy Watch7. Your feedback allows us to remain committed to the improvement of the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We understand how frustrating you may feel to have grown accustomed to your favorite apps and some of them not being compatible with your new upgraded device. We recommend reaching out to the manufacturer of your Watchmaker app to inquire if they have any potential solutions for their software incompatibility. Please let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
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Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
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https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Glad I upgraded!
on February 20, 2025
Posted by: Cs79
from Capitol Region, NY
Expertise:Intermediate
Verified Purchase:Yes
Looks and feels great! had a Watch 4 and a Watch 6 and the 7 is a great upgrade. Battery life is improved, and the new watch faces have lots of complications arranged well to suit my needs. I love the green color and the sport band fits well, even on my 5.5 inch wrist. The health monitors are good, as always.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamFebruary 20, 2025
Hi there Cs79,
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch7. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. We are beyond thrilled to hear that you're enjoying your upgrade to the Galaxy Watch7 so far! If you would like to provide additional feedback with us regarding your purchase or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Battery life not good enough
on February 20, 2025
Posted by: pondbug
Verified Purchase:Yes
Battery lucky to last a day. Display date format limited
Response from Samsung USBy R&R TeamFebruary 20, 2025
Hello Pondbug,
Thank you for finding the opportunity to share your experience with using the Samsung Galaxy Watch7 with us. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you have noticed a decline in your Galaxy Watch7 battery life, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your battery. If you would like any further assistance or if you have any questions for us after reviewing the resource shared, let us know by contacting Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Didn't like it at all
on February 20, 2025
Posted by: Momo
Verified Purchase:Yes
Battery range is only 24h and once it's disconnected from the phone for the whole day, It will be removed from the wearable app in tour phone, you have to synchronize everything once again
Response from Samsung USBy R&R TeamFebruary 21, 2025
Howdy Momo,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to conduct some simple troubleshooting steps on your device to help resolve what you have described. Also check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your battery. If you would like further assistance after reviewing the resources shared, please let us know by contacting Samsung Support at your leisure. Thank you for being a devoted Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch7/
"Samsung smart watch will not connect to a phone"
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Watch
on February 20, 2025
Posted by: Jane2244
from McAllen, Texas
Expertise:Expert
Verified Purchase:Yes
I used a watch 3 for years and was hesitant to upgrade due to watch 7 watch not having a rotating bezel. I'm glad I did because the watch 7 has more functions that the watch 3.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Still not sold on the whole idea
on February 20, 2025
Posted by: Butch
from Brewton, AL
Expertise:Intermediate
Verified Purchase:Yes
As far as smart watches go, this one is alright. This is the third model I've purchased, but I end up giving them away. I am still trying to understand why anyone would need one or find them all that useful. They do not have the same cachet as a fine watch. The bands are not particularly comfortable. They are a little awkward to wear as they must be snug and high on your wrist to get proper biometrics readings. The information provided is of little value other than to tell you how many steps you've made in a day. The screens are too small to provide useful information in the case of emails or texts. The idea of taking a phone call over a watch strikes me as a little ridiculous. I just don't get it!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R TeamFebruary 21, 2025
Hello there Butch,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you want a premium smartwatch with advanced health tracking features like ECG, SpO2 monitoring, sleep analysis, and detailed activity tracking, seamless integration with other Samsung devices, a sleek design, and a wide range of customizable watch faces, all powered by the latest technology and AI-powered insights for a more personalized wellness experience then the Galaxy Watch7 is the perfect device for you! If your inbox band is not up to your standards, we do offer a plethora of other band options online that may be better suited to your taste. When you want to wear your Samsung smart watch, there's a proper way to put it on, so it will be nice and snug with no discomfort. First, center the watch on top of your wrist and slide the end of the strap or band through the loop. Then, fit the strap or band to your wrist and firmly insert the pin into the adjustment hole. Ensure the pin is fully inserted into the hole. But make sure not to overtighten the strap or band. Feel free to check out, "Properly wear and clean your Samsung smart watch" if you would like to learn how to achieve the most comfortable fit. If you have any questions for us after reviewing the resources provided, do not hesitate to contact Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra


Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch7/
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
"Properly wear and clean your Samsung smart watch"
https://www.samsung.com/us/support/answer/ANS00084602/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'm pleased!
on February 20, 2025
Posted by: K Sweet
Verified Purchase:Yes
I'm astounded by the battery life. Tracks my sleep and biomarkers very well.
Written by a customer while visiting Samsung US
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