Customer reviews from Samsung US
Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality - Silver - (2025.0)
Average customer rating
4.5
(4,665 Reviews)
Rating breakdown 4,665 reviews
5 Stars
3,332
4 Stars
791
3 Stars
269
2 Stars
130
1 Star
143
81%of customers recommend this product.
(
1,059 out of
1,302)
Customer Reviews for Samsung - Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality - Silver - (2025.0)
Customer Rating
2
Update in august not good
on January 15, 2026
Posted by: Tjmom
from Refugio, Texas
Expertise:Beginner
I got the Galaxy 7 watch it was great until I did the update after the update the watch wouldn't let me touch the screen. Just stop working.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
3
Value
1
Response from Samsung USBy R&R Team, January 16, 2026
Aloha Tjmom,
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Watch7. We appreciate your constructive input as we improve our product line. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Please take a moment to check out, "Samsung smart watch screen is slow, frozen, or not responding" to help resolve what you may be experiencing with your touchscreen display. Feel free to reach out to Support afterward if you would like any further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
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Warranty Information
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Facebook Messenger
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X Messages
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Samsung Community
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Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Watch7. We appreciate your constructive input as we improve our product line. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Please take a moment to check out, "Samsung smart watch screen is slow, frozen, or not responding" to help resolve what you may be experiencing with your touchscreen display. Feel free to reach out to Support afterward if you would like any further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
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Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch 7 Helped determine defective CPAP
on February 6, 2026
Posted by: F15Mechanic
Expertise:Expert
My wife's Galaxy Watch 7 was a truly a life saver. After several days a usage on her CPAP machine. Her Sleep score continually dropped in the 10 days. Even when getting Eight plus hours of sleep her score woundn't exceed over 50 percent. So we got with her sleep therapist and determined her CPAP machine was defective. I couldn't image if she didn't have a watch 7 we may have missed the machine diagnosis problems. I want to personally thank you Samsung for adding Sleep Score to Samsung Health. She has appointment and will be recieving a new CPAP machine soon.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Customer
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
I love my watch and all of it's features, however, I wish there was an option for a smaller face for females and more choices for band colors.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 26, 2024
Posted by: Ksmmm
from Chicago
Expertise:Expert
One of the super sexy looking watch and excellent gesture control
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy , the best one
on August 19, 2024
Posted by: Bigcat
[This review was collected as part of a promotion.] Definitely smart toys for smarts boys.
Very excited to buy my new Samsung flip Z6
Very excited to buy my new Samsung flip Z6
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Phoenix, Arizona
Expertise:Intermediate
Verified Purchase:Yes
All good, but we need a 600+ mah battery, and phone reverse charging, also 64gb of storage, and finally we need some more ram
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, October 3, 2024
Hey Matsen! Your outreach is very much appreciated. Our customers' feedback is greatly important as we continue to make improvements all around. We see that you reached out to review the Galaxy Watch7. The new Galaxy Ring, Galaxy Watch7, and Galaxy Watch Ultra expand the power of Galaxy AI to more people through wearables designed to provide end-to-end wellness experiences for everyone. To enjoy these features, a durable battery is needed. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. We recommend that you check out the link attached for options that should help optimize your watch's battery life. If this persists after doing so, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Keeps disconnecting
on October 12, 2024
Posted by: Real M
from Pennsylvania
Expertise:Expert
Keeps disconnecting, I sent watch 7 back because every time I got a blink camera notification with the picture the watch would disconnect from phone, I just received my second watch and it still does it, so there's Def a Samsung bug, I tried connecting it to another phone and it still did it so it's definitely a Samsung issue, and support hasn't been any help
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, October 14, 2024
We appreciate you sharing your experience with the Galaxy Watch7 with us. Your feedback is essential as we continue to make improvements. The Watch7 comes with an all-new Exynos processor that enables Galaxy AI to work at full capacity to guide you on your health and wellness journey. You can delve into the different stages of your sleep every evening, getting to know what makes you tick and learning about how you can improve your overall well-being. We hate to see that your watch is disconnecting. We would like to gather some more information about what you are experiencing. Please contact us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Poor Health monitoring
on October 20, 2024
Posted by: Krys
from CA
Expertise:Intermediate
The health app is a joke. 1. You can set the time for the activity but not the intensity; there is not a chart that takes your biometrics and correlates the calories burned. 2. The notification for inactivy can't be changed, it is set at 50min, that is a long time not to get up and move. 3. The calorie calculator does not sync with most apps and does not calculate macronutrients like other apps; If you have an app that tracks your macronutrient goals for the DV (say how much B12 you got that day and how much you need by the end of the day), recipes and familiar foods (for quick entry), you will not get this information. Inversely, other nutrition apps that need the activity levels to calculate your nutritional needs are not allowed to import your activity from the galaxy watch.
Features
1
Performance
2
Design
4
Value
2
Response from Samsung USBy Social Commerce, October 21, 2024
Thanks for taking the time to reach out to us, Krys. Your feedback is greatly appreciated as we continue to make improvements. We see that you reached out to share your thoughts on the Galaxy Watch7. The Galaxy Watch7 has everything you need to keep moving toward your health goals. Understand your body like never before. Our most advanced health sensor tracks your heart rate, sleep patterns, and more with high precision. Know how ready you are to take on the day using your personalized Energy Score with Galaxy AI. It calculates today’s physical readiness based on what you did yesterday. Once you know your score, challenge yourself to improve it a little bit every day. Again, we value your feedback as we strive to make continuous improvements. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US