Customer reviews from narwal.com
Narwal - Freo Pro Bonus Pack Robot Vacuum, Extra Floor Cleaning Tablet, ZeroTangling Brush, Auto Mop Washing - White
Average customer rating
4.7
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
22
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
1
95%of customers recommend this product.
(
18 out of
19)
Customer Reviews for Narwal - Freo Pro Bonus Pack Robot Vacuum, Extra Floor Cleaning Tablet, ZeroTangling Brush, Auto Mop Washing - White
Customer Rating
1
Absolutely terrible.
on April 20, 2026
Posted by: KDS
from Kansas City, Mo
Gender:Female
Absolute garbage! This vacuum does nothing but spit out errors and drive around aimlessly trying to find its location. I am so disappointed and should have just asked for a “non-smart” vacuum. This one is nothing but headaches.
No, I would not recommend this to a friend.
Written by a customer while visiting narwal.com
Customer Rating
5
The Best Vacumn
on May 12, 2026
Posted by: Vacumn
from Northern CA
Frequency of use:Daily
Gender:Female
I love this vacumn. I have used several other brands in the past and this one beats them all hands down. The vacumn and mopping functions are top notch. I rarely vacumn or mop on a regular basis as this keeps everything very clean.
I would recommend this to a friend!
Written by a customer while visiting narwal.com
Customer Rating
5
A Machine that Can Do a Good Job
on May 15, 2026
Posted by: Busy
Pleasantly surprised It does a better than so so job of vacuuming and mopping. I love how quiet it is. I practically consider it a friend. I have a dog that drops more hair than I think he should so I really appreciate this machine. Also there are days when wet paws or drools get away from me and the mopping takes care of the mess. The most difficult part was the instruction manual which is not very good. Mapping is most important and should be covered thoroughly. Emptying and refilling the water tanks is easy as is the dust bin. After several uses, so far so good. I don't like the voices though. Wish I could choose a voice like on my iPhone.
Written by a customer while visiting narwal.com