Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,171 Reviews)
Rating breakdown 5,171 reviews
5 Stars
3,801
4 Stars
869
3 Stars
263
2 Stars
120
1 Star
118
92%of customers recommend this product.
(
3,873 out of
4,200)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Customer Rating
1
Awful lid to pot
on November 20, 2025
Posted by: Anonymous
Terrible lid to the carafe. Cheap and hard to open.
Response from cuisinart.comBy Cuisinart, November 21, 2025
Hi, we’re sorry to hear about your experience with your Cuisinart® DCC-3200NAS carafe lid. We appreciate your feedback and will share it with our team as we continually work to improve our products. Thank you for bringing this to our attention.
Written by a customer while visiting cuisinart.com
Posted by: Kris2 M
Gender:Female
Verified Purchase:Yes
Coffee maker has nice options for brew strength, timed brew, and brew size. Glass carafe is easy to clean. The only design option I am not fond of is that lid snaps on and off instead of having hinges for closure, but it is functional.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: J Pilrain
Verified Purchase:Yes
New coffee maker has been designed with simple buttons that start or stop brewing precisely. Coffee is ready in a few minutes and delicious. It stays hot but does not overcook. The new sleek material of the coffee maker sets it apart from the previous models. It’s beautiful and easy to clean!
Written by a customer while visiting cuisinart.com
Posted by: Just Jim
Gender:Male
Verified Purchase:Yes
Been waiting a long time!
Fast, Great Options, appealing appearance!
This unit is a winner!!
Fast, Great Options, appealing appearance!
This unit is a winner!!
Written by a customer while visiting cuisinart.com
Posted by: Phoenix new owner
Gender:Male
Verified Purchase:Yes
Only real critique is “why not have a hinged top on the pot so you don’t have to take it off to fill, the replace it to brew?”
Written by a customer while visiting cuisinart.com
Posted by: Tyler B
Gender:Male
Verified Purchase:Yes
Had this same coffee maker for 7 years before I noticed the power cord was getting hot at the plug; worn out over the years I assume. A few years ago that old one sprung a leak and I like that I was able to access the bottom and replace the tubing. I replaced that coffee maker with the exact same one just in a different color. Hopefully this one lasts just as long or longer.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Hiro K
Gender:Male
Verified Purchase:Yes
Great coffee maker and we love it. Easy to operate, great taste, and reliable.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
Two issues that are not good. The carafe drips when you pour the coffee. The carafe does not stay hot even with the temperature setting on high.
Response from cuisinart.comBy Cuisinart, January 7, 2026
Thank you for sharing your feedback. We’re sorry to hear that the carafe drips when pouring and that the coffee isn’t staying hot even on the highest setting. This coffee maker is covered by a limited warranty, and our Consumer Service team at 1-800-726-0190 is available to provide guidance or assistance if needed.
Written by a customer while visiting cuisinart.com